KC Party Rentals

I called these people to rent a tent in an emergency situation when my niece's outdoor wedding was at risk of getting rained out. I'll give them kudo's for responding immediately and being extremely helpful and friendly during my initial call. I made arrangements to rent a large tent, was quoted the cost and received a confirmation email. Fast forward to the following day when my sister, Mother of the Bride, called to confirm set up date and time. She was told the "tent" had no sides and if she wanted sides, there would be an additional hefty charge. (Ok, I rented a TENT, which has sides, not a CANOPY which has no sides!) Being a situation where she had no options, she agreed to the addition, hefty charge. (Mind you, I was quoted the price shown on the website with an additional charge per panel for the sides. Now they've added on to that stating the original quote for a tent, not a canopy, did not include sides.) Arrangements were made via phone call between MOTB and personnel at KC Party for set up time and date. They called her back the night before the wedding---during rehearsal, no less-- asking her if she REEEEALLY wanted the tent or would she rather just cancel since the forecast had changed. She told them no, I reeeeally want the tent. They told her they didn't have anyone to set the tent up as early as it was needed and it couldn't be set up til late afternoon. She reminded them the ceremony began at 5pm, so to allow for decorating, table set up, etc. the tent had to be there earlier. They went on to inform her there were only three sides available and blah blah blah, so she agreed, "Ok, let's just cancel it" rather than sit there during rehearsal begging them to follow thru with the tent set up. THEN they informed her that they would only be refunding part of her money since she canceled. (SHE canceled, when they are the ones who called HER asking her if she really needed the tent, which they didn't have available, anyway since they had only 2 sides and we did not rent a freaking CANOPY!) Ultimately, the brides uncle negotiated with them and they refunded all but 75.00, however it should have been a 100 percent, full refund. The stress they caused the bride and Mother of the Bride was certainly worth that much. I would not recommend this company to anyone, ever.

Needed a bounce house on short notice for my 5 year old's birthday party. (Because you know how reasonable a 5 year old can be.) Anyway, Sean the owner was very friendly and understanding. He moved some things around to accommodate us, made me look like a hero and totally made my kid's day. Highly recommend!

KC Party Rentals was the best. They were able to help make a small party a huge success. I called them with a last minute request and they were so accommodating. I will definitely use them again and recommend them to anyone looking for a party rental.

If so could give 0 stars I would!!! This would be a great company to rent tents!! If you're looking for a tent or anything that has to be set up outside in anything but beautiful weather DO NOT call them because they'll call you back trying to talk you out of their items. And the kicker, if you pay a deposit and they cancel set up when THEY are supposed to and cannot be available when they agreed to, they will NOT refund your money. CROOKS!!!!!! Beware do not even bother!!

We celebrated my daughters 6th birthday party this past weekend and used 2 inflatable's, tables and chairs, the cotton candy machine and the snow cone machine. It was delivered on time, and was very clean. We had more than enough supplies for the cotton candy and snow cones. We were very pleased. We will definitely be using Jumping Monkeys inflatable's for our next party, we also recommend Jumping Monkeys Inflatable's to anyone looking for inflatable's and much more.