KC Floorworx

We needed a 3ft by 3ft piece of our floors replaced. They did terrible job matching the wood. They assured the wood would fade to match in a few months. It's obvious this will never fade to match. This is my entryway to my front door. I'm not asking them to start over since I don't believe in their work to begin with. Pictures attached.

I would not recommend using this company. We just got a quote to have wood floors laced in with our existing wood floors and all of it refinished to match. The lady that came out measured for the job, but did not measure the wood plank itself. The quote came in and it was for 3.25in red oak. Our floors are 3in. white oak. When I emailed to question this and ask if the quote would change when they figured out they quoted the wrong stuff, the girl simply said they would double check the wood before doing the project, but that white oak wasn't common. She then asked if I wanted a different quote for white oak. Um, I wanted a quote that was correct from the get go. Not just whatever you decided to put in there. So I asked if the quote would change when they figured out the wood they quoted was wrong and she said yes it can change. So beware, they will just quote you whatever and then change it on you, as well as set back your project when they order the wrong materials. We did not use this company for obvious reasons, but for anyone that is just trusting a company to quote them correctly, make sure you ask what they are quoting because if they hadn't put the wood in the quote and I had hired them, I would have been out a lot more money and time!

I have used KC Floorworx twice; once for vinyl plank flooring in a family room, and once for carpeting on stairs. Both times I was pleased with communication and the quality of workmanship. I plan on working with them again for the next phase of our refurbishing.

Ordered carpent for stairs in a dark brown to match our hardwood floors. Moving and this was the last step to go live on the market Saturday. Wanted carpet put in last thing so would be perfect for showings. I've already moved out and new home is a 2 plus hour drive. Much to my surprise the wrong color was sent, and is tan in color. Once again last day in old house to do finial cleaning. I told the installer to go ahead because of time constraints. I called the owner as soon as I saw what was being installed and told her of the issue. She text me back and offered 10% off a total of $94. I of course asked for a larger discount as I didn't make a mistake. I requested 25% off and the response back was $84 off (less than previous offer) because I told the installer to continue, and would only discount carpet not entire invoice. I'm appalled with the communication and lack of concern for the mistake made by the owner Kirsten. Also left gap between carpet and hardwood flooring, no transition installed. I would not recommend this company to anyone!