Ditto - Lenexa

I like coming here because they usually have a pretty good selection. Most of their prices are reasonable for second hand clothing. The service is typically not great. No one is overly friendly here. They are mean by any means, but they don't look as if they are ready to jump up and help. They do have a good selection of lululemon, athleta, nike, etc.

Ellen and riley were fantastic!! So personable and professional!!! Thankks guys for the amazing experience!!

I have had so many bad experiences with this location, I don't know why I keep trying to go back.. The options are terrible. The staff are unpleasant. When you take clothes in to sell, they wither under-pay or they "can't buy" my items. Not sure why they can't buy my Michael Kors wedges in the middle of summer when they have raggedy, out-of-style shoes on the racks. Do not waste your time here!

I absolutely love thrift shopping!!! Trying out new places I happened upon this store. When you walk in it's cluttered with all of the goodies! I got a very bland welcome, but whatever, I just started walking around looking at items then all of a sudden I felt like I was in a whimsical fairyland because I felt eyes on me.... I turn around and there eyes definitely on me. The associate followed me through every rack in the entire store. I didn't have any bags or n e thing to stuff n e where. I just know I will never spend my money in that establishment at all.... I will make sure that everyone I know knows exactly what I experienced at this store!

As far as resale shops go, this is a store where there is something for everyone. I found some like new and new items for great prices. While the store largely caters to teens and college students, there are some great finds for work clothes and jeans. Lucky Brand jeans for $20? Yes, thank you. I didn't buy a purse, but I was certainly tempted. There were lots of name brands with little wear. (I'm still thinking about that Marc Jacobs bag.) I had a great time combing through the racks. Then, I went to check out....What a bunch of snotty punks. The young woman at the counter acted as though I had the plague. I handed over my credit card, and she recoiled in pseudo horror as she told me that they do not accept my particular credit card. Um, ok. That's not a big deal. Why be a jerk about it? When I go to resale shops, I do not expect stellar customer service, nor do I need anyone hovering over me. But when I am standing at the counter with payment in hand, is it too much to ask to be treated with SOME kind of common courtesy?I'll definitely go back. The bargains are worth it. But, please, work on some staff development. I'd like for it to be a tad more Neiman Marcus and a little less Nieman Road.

I was briefly impressed when I found this store a year ago or so; the last few times, not so much. The clothes are jammed in so tightly it's hard to look at them. The shoes are scattered and not organized. Customer service? Well, if you consider saying "hi" when I walk in, and "Bye" when I leave customer service, you're set. I carried a few pieces around the store, and had to assist myself to get a dressing room. When I came out to hang my rejects, the employee walked right up to me and didn't say a word.Lower end brands are well represented here; there are a lot of purses, that say they are Coach or another name brand.To be honest? I found better quality (and MUCH better prices) at the area Goodwill store. Many of these were clearly 'shrunk' from washing, and fading. That I would expect at Goodwill for $4.00; not here for $20.And yes, my visit to a similar store in St. Louis (see reviews) did spoil me, but I wouldn't hold all stores to the standard they set.

The store was just okay. The shirts mostly seemed out of date, I didn't know see anything I was remotely interested in as far as clothes. They had some cute boots for decent prices, large selection of purses.I've been in there twice and staff was never very friendly, first time noone said a word to me the whole time I was in there, the two girls working were too busy in their own conversation. I doubt I'll go back.

I kept seeing the same sign at every street corner off Metcalf - and in too many words for a driver to have time to read, it basically described Ditto, a trendy new consignment shop, selling used clothes for sizes from Abercrombie to Express, Pink to Puma - your basic mall clothing. Finally, I found the location, hidden somewhere on 95th and Quivera. While inside I found some things quite expected and others surprising. The clothing is nothing special, most of it is regurgitated sweatshirts from American Eagle or Gap jeans, stuff that people don't feel torn about giving away, things that people easily grow out of, styles that are dated or boring, or both. I found the purses (most placed on the back wall above the shoes, and some hanging on top of the clothing racks) to be worth a look-through. I almost considered purchasing a beautiful Anne Taylor leather satchel, woven - it was something I would love to own for only $23 - and that was on the more expensive end of the purse price tags (most were about $14 or $18).The shoes were disappointing - but I suspect as more people discover Ditto their options will get better. I was eyeing one large shopping bag that someone had brought in and left by the side of the checkout counter and would have looked through it had that not been intrusive. Ditto is special in that it is roomier and nicer-looking than any other consignment shop in KC - it was designed to look like an upscale boutique, with light wood polished floors and recessed lighting. The racks were spread out and there was plenty of room to walk through without feeling like you're in a pile of other people's unwashed clothing (you know how sometimes used clothes can have that 'used' look and feel about them).Also surprising was the selection for every type of shopper: not only mens and womens, but children, plus-size, and maternity - very impressive. It's not perfect, but it's new and changing - it has something going for it and I hope its business continues to climb (it was busy enough during my 15 minute look-through).

went in to sell a dress and pair of shoes both of which were never worn and purchased in the past year. There were 3 people at the counter. After interrogating me to verify I had an appointment and was there at the scheduled time, they sent me to the back. The 3 of them stayed where they were giggling for a good ten minutes until one of them spotted me and "remembered" I was there. They took a quick look and told me they only purchase items bought in the past 18 months as if mine were not. They were rude. Would not give them any stars but at least one is required to post.

I chose not to walk around the store as I didn't have many items. The clerk gave me a dirty look and said ,"We won't be able to offer you anything and pushed my tote at me!