Merley M.
Apr 20, 2023
Recently switched my son to this childcare center. It has been a great experience all around. My kiddo is well fed, coming home clean of potty accidents and honestly he is a lot happier here than at his previous daycare. I am so glad we made the move. Teacher is a sweetheart, cirrocumulus are top notch, the center is beautiful and it has two outdoor playgrounds.
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Sarah H.
Oct 27, 2021
Administration doesn't take concerns seriously. They gaslight and quote policies that change on a whim. Parents are not informed of these changes until after an issue arises, and then they use these "changed policies" as some kind of backup for their incompetence. I had never ending payment issues while using my Army Childcare Aware program. The daycare does not take a proactive stance on anything. My child would get diaper rash every week. We would get it to go away over the weekend, only to have it come back during the week at daycare. They were good at the beginning of the pandemic with COVID safety standards, but once leadership changed, they decided employee comfort was more important than the children. My daughter was exposed to COVID for an entire week before they let the parents know on a Friday afternoon. They wouldn't tell me if my kid was directly exposed, stating it was a HIPPA violation to ask that (that's not even remotely how HIPPA works) talked to the boss lady and she said I COULD ask that, and informed me that my daughter was in fact exposed. They then told the parents that we must provide a negative COVID test by Monday, when no pediatrician offices are open over the weekend. They said go get it done at CVS. CVS does not test kids under 3. So we made a doctors appointment for later that week (wednesday). We obviously weren't trying to get our kid into daycare until she had a negative test, but the daycare charged us for an entire week of care anyways. They stated it was daycare policy that parents give a two week notice of absence before they would not charge for a week of care. WE DIDN'T CREATE THIS PROBLEM, their employee did, so why would you make the parents jump through all these hoops AND charge them. After all was said and done, we made the decision to pull our daughter out of the daycare and will be going somewhere else. The other place has a waiting list, but I'd rather suffer through trying to figure out how to work full time and watch my kid, than have her exposed to diseases and people who don't care about how their business practices effect families. Avoid this place.
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Caleigh G.
Dec 18, 2020
I am a teacher at children's lighthouse of Olathe and love working with the amazing team we have here, everyone is so good with the kids and truly loves what they do, you can see it in how happy the kids are everyday and there is so many amazing activities for the kids everyday especially around the holidays, like grinch day, and holiday pajama day, also the owner Aspen really takes care of her staff, she does things for us weekly to show her appreciation to us all like getting us meals and Christmas presents, the front staff AJ and Kayla and Kelly are amazing they helps us teachers out so much and the parents that need anything, I really love working here and also have a daughter that goes here
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Mandy S.
Dec 2, 2020
We have had nothing but an amazing experience at CLH Olathe!! We are getting ready to start our second child there and fell confident they will love it like our daughter!
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J B.
Feb 27, 2020
My daughter has been attending Children's Lighthouse since September 2019 and she loves her teachers!! Very clean place and the staff is always friendly!
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Brieanna E.
Sep 18, 2022
Our experience is not far off from at least 3 other family's experiences, based on what I gathered after discussing with the other parents. I will say that their Infant and Toddler Center was acceptable.The same is NOT true for the larger Children's Lighthouse building in Olathe. About a month ago, on my kid's 3rd birthday, we transitioned to the bigger building, and that's when the problems started again. Immediately, the sheer amount of time those kids were left in front of a TV stood out to me. LET me tell you, they were on it every other hour. Guys, every other hour. I'm not kidding. My kid was being taught by the TV, not his teachers. It wasn't even educational things on TV. It was spiderman and other cartoons like that. Also, during parent night, the center said that their 3s room was very structured and a lot of kids usually have a hard time with it at first. That made sense. I was happy, at first, to know that they prided themselves on structure and curriculum, but when she said structured she MEANT structure. They were never allowed to get up from the table if the teacher said it was table time. They were always forced to sit down, either on the carpet or at the table, with nothing to play with. Occasionally they would have a toy here and there but most of the time they were forced to sit and do not get up. Multiple times I saw them being forced to sit on the carpet and watch TV for a whole hour. Not allowed to get up not allowed to play. So, at the end of the day my son came home with pent-up energy, didn't want to watch TV and just wanted to run around like crazy and play. The teachers never showed any of the kids attention, so, of course, my kid always wanted all my attention when we got home. Not to mention, most of the teachers are only there because their children get free childcare so they are only there for that reason, not because they have a passion for childcare. Overall, my son's behavior has changed completely since he started, and it makes me so sad. I am extremely frustrated with the daycare. I complained five times in our VERY short period at the center. It took me complaining to the director over the different light House locations and for me to let them know that we will be taking my kid out for them to take any action. Unfortunately, it was not even close to what I was seeing in reality. I do not recommend Children's Lighthouse and parents need to know what their kids are doing all day! The director over all the lighthouses is amazing, don't get me wrong. She took action pretty fast which a lot has changed but I still will see the tv on more than I would like. At the end of the day, even if they changed some things, I still didn't feel comfortable with being my son there. I also just recently pulled up the camera and witnessed my sons teacher grabbing a kids arm yelled at him and then movies him away from the table. She also processed to do that to one more child ! I am livid!! People need to know what goes on at Childrens light house! Let's all come together and keep our kids save y'all !
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Alissa C.
Apr 24, 2023
DO NOT SEND YOUR CHILD HERE!! If I could give a 0 star I would. I toured the facility and everything seemed great. We started our 14 month old in the part time program and he cried at drop off the first couple weeks. I knew this was just a transition phase and he would get used to being there. But after weeks of attendance, his crying turned to screaming and running after me as I left the room. The afternoon teachers would inform me that he'd been crying and upset since they had been in there (2 plus hours) and weren't sure what was wrong. I started feeling pretty uneasy because I didn't know how much of the day he spent crying and what was making him cry and scared to be there. I then started noticing little things- every time I picked him up he was in a different classroom which I'm assuming is due to staffing issues (I understand that happens in every industry but we're talking about children along with $127 for the day for my child to attend). This leads to cross contamination of sicknesses especially with a lack of cleaning procedure the center (doesn't) takes. We were not informed of Hand, Foot, and Mouth exposure until after a sick child had gotten it, been quarantined (7-10 days), and cleared to come back to daycare then there was a sign on the door saying my child could've been exposed. I then had to figure out what to do with my son as I'm doing drop off because there had been no notification of the exposure until I showed up at daycare. Not only was he in a different classroom but it was always a different teacher keeping him in the afternoons when I would pick him up so he couldn't even get familiar with who was keeping him because it was always changing. We received a 30% price increase 6 weeks after starting the daycare. I reached out to the director for a grace period as we couldn't come up with that kind of money in a 3 week time period they gave to the parents. In which I received a response that they would waive the 2 week notice for me to find somewhere else to send my child (if you're looking for daycare you obviously know how long it takes to get into a new daycare). They sent an email saying they were looking at other daycare center rates and decided they needed to raise their prices to be closer to the other daycares in price. I asked how they planned on using that money (what I've been told is there's not even an oven, they use an air fryer to warm up food) in the facility because there's plenty of room for improvement on that and they informed me it was going to their staff. The staff I talked to either did not receive a pay increase or it was very minimal. So where it was that money going? Right into someone's bank account. I was informed by another parent after we left that a staff member has recently been fired for ABUSE of a 3 year old. PARENTS THIS IS SCARY!!!! I had an awful gut feeling every time I dropped my son off and I did not know why. We were finally able to find a different option and pulled him out of Children's Lighthouse after about 9-10 weeks of attending part time. I am learning more about how bad the center is now that we have removed our child from their care and I feel so sad and guilty that I took him in there ever. They have cameras but it costs $40 PER week on top of tuition. They do not want parents to be watching those cameras. WHY!!! This place is sketchy and I will NEVER recommend this daycare. I have talked to so many parents or people that know someone that sent their child here and had terrible experiences. I mean read the reviews. I wish I would've taken these reviews more seriously and not put my child in this position or given a single dollar to keep a center like this going. If you're looking for an amazing daycare send your child to Agape Montessori School. My older son has been attending fro a few years and it's better in every single way and it was cheaper!! They care for my child and they are so kind from the top to the bottom. I've read the positive reviews on here and I'm glad some parents have felt like they had a good experience here but look for any other option because the positive experiences seem few compared to the negative light I've had and know of. This review is already too long and I feel like I just scratched the surface of how terrible of a facility I know this place to be. I will be spreading the word to anyone and everyone just like so many other parents that have tried this daycare. Good luck in your searches! It's a hard time to find childcare.
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Emily T.
Jun 24, 2021
Very kind and professional staff. Clean and the kids are happy, well cared for and get to do creative activities. I have 3 children. We've tried a variety of childcare and preschool options. Some of the negative reviews I've read site incident reports for children biting etc. This is typical toddler behavior. We've experienced it everywhere we've been. Even in elementary schools. The lighthouse staff is professionally trained, educated and continually refreshed on how to guide developing children through a variety of developmental bumps in the road. Also childcare staff turnover is the norm.
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Madison N.
Dec 18, 2020
This has been the funnest place I have worked at by far! The kids are a blast to be with and the curriculum they use truly works. These kids are smart and understand. I love getting to watch them grow and learn. I also love finally working somewhere where my hard work is acknowledged and appreciated. It has gotten me far in a short amount of time. There is a lot of reward with this job and the environment is welcoming and great! I couldn't ask for a better company to work for. I highly, highly recommend applying here or enrolling your kids here! It's worth it!!
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Justin M.
Sep 8, 2019
If you don't mind signing incident reports, this place is for you. We had 17 biting issues in 6 months. Worst part was that it was the same little girl 15 of those times. Was she kicked out? Nope. Worksheet after worksheet, new staff every week, but most importantly child safety. Please consider other options
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