Chiefs Pro Shop

I had a great experience at the Chiefs Pro Shop at Arrowhead Stadium! I was visiting from out of town and it was really easy to get to. My Uber dropped me off pretty close to the store and there's also a parking lot if you are driving yourself.The store is huge and packed with merchandise, including exclusive items you won't find on their website, which was a nice surprise. While it does get busy before and during a game, the checkout process is well-organized, with plenty of registers open to keep things moving efficiently.The staff was incredibly friendly and helpful in answering my questions. I ended up buying a t-shirt, a hat, and a friendship bracelet kit LOL.If you're taking the Arrowhead Stadium tour (which I highly recommend), you'll check in at this store. The best part is you can get 15% off all items with your tour ID! You can even check in early and shop before your tour starts.Overall, this is a must-visit for any Chiefs fan!

Very organized fan shop, packed of Chiefs merchandise! Super packed on game day so it's not even pleasant to shop. There were multiple cashiers opened so not a long wait to check out. You can enter through the stadium by going through this store. Only downside was the prices were sky high!

Purchased 3 items and was supposed to ship next day. After 10 days all 3 items still in transit. Shipment started with FedEx and now ended up in USPS. Never buy from this site ever again!!!!

Great layout, wide selection of apparel, and line goes quick on game days! A must stop shop!

This has got to be the biggest joke of an ecommerce site I've yet experienced. Ordered a stainless steel Chief's branded travel mug from their website as a gift for my brother in law. Simple, right? Placed the order almost one month ago. Instead of a mug, they sent him two glass tumblers. Nice, I guess, but not what I ordered and not what he wanted. So far I've had to place two phone calls, elevate my issue twice through "Google Trusted Store" interface, sent 3 emails to their "Ecommerce Manager", and still no mug. I'm done trying to solve the mystery of how to get what I ordered actually shipped from this place. Have requested a refund and will order a like item from Amazon.