Cheddar's Scratch Kitchen

Price of the food is always good. Good portions and good flavor overall. Service is good and they did well for a large party of 16 people. Restaurant is clean, but I wish there were better seating arrangements for larger parties.

Our waiter, Kayla was awesome! Funny, responsive and very attentive! I have to give to anyone who keeps my Coke Zero full! We love the fish tank! The restaurant was busy, but we had great seating! The cheddar bites were rather oily/greasy, so I skipped that. The rest of our crew enjoyed them.The complementary croissants are always a hit!

This restaurant has been around for awhile. This is my first time here. Not quite sure what to expect. Menu not too extensive. More home style comfort food on the menu. Pricing very reasonable. Decided to order their grill salmon dinner. Food was good. Waitress we had was attentive but just seem a little too attentive almost like she was rushing us out. I water refill. Ambiance was casual. Overall it a good reasonable place to go for a quick bite. Nothing too spectacular.

I am beyond appalled! My husband and granddaughter sat on one side of a booth while my daughter and myself sat on the other side. After we got our drinks my husband kept saying he smelled something really bad. And something was on his hand. After smelling it for around 10 min we finally looked under the seat and found vomit under it. We jumped up and I went and told the front staff that there was puke at our table and asked for another seat...assuming after telling then 3 people about what was found that someone would clean it. We got moved...no one apologized and they just acted like it was normal. After we paid and vowed never to go back, I looked under the table and the puke was still there!!! I told a different front staff and waiter how incredibly gross their restaurant is. I'm done eating out!

We had a delightful evening and enjoyed everything we ordered! Prior to arriving I called to join their waitlist; upon arrival, we were seated promptly and greeted with delicious warm honey-buttered croissants. Tracy was AMAZING-- from taking our drinks to bringing to-go boxes. She went above and beyond when our little one got fussy and brought fruit for her to enjoy (and play with) until food was served. In between, she checked in and made small talk with our girls. Food was on point! Kudos to the chef for the savory dishes! I love the greenery all throughout, the volume level and music choice. This visit was another highlight :)

Cheddars once was a rock solid place to eat, often faring better than an Applebee's or even Houlihan's. Over the years, customer service, food quality, and menu choices have been hit or miss. Prior to our visit, we did curbside pickup and it was decent. I have not dined in the restaurant since November 2022. Here are my thoughts:Customer Service: 6/10 I believe the attitude of the staff is a reflection of the manager and how they are treated. The manager on duty had a very poor attitude. This was reflected by his constantly micro-managing wait staff, hovering over tables obtrusively, and curtly calling for our party as we stood in the doorway to hold the door open for others. It was off-putting and kinda spoiled our experience. The wait staff rushed around looking stressed and pressed. It was understandably busy, especially for a Saturday evening, but it was not a good look on the manager. I will give a big shoutout to Logan, our server, who was witty, welcoming, and efficient. Our drinks never stayed empty and he kept his cool a lot better than the manager.Memories of Houston's: 5/10 The interior lighting reminds me of Houston's (ahh the memories!) moody yet romantic feel. It has a casual ambiance that does not necessarily match the crowd. The bathroom was decently clean, minus the broken soap dispenser. The bar side was drier than a desert and I was surprised more customers were not seated in that area. Shout out the booth seating, which sunk us to the earth's core and was like climbing out of a hole when trying to leave. If it is crowded at peak times, you are better off waiting in your car, as there is not a lot of room to wait in the entryway.Diversity: 8/10 Cheddars has always done a great job of having a diverse staff working at this location. Food: 6.5/10 Unfortunately, the food was a miss for me. The strawberry lemonade was more on the tart side, but it was manageable after stirring the syrup at the bottom. We had chips and queso for an appetizer. Spoiler alert - it was not appetizing. The chips tasted like plastic and the queso was lukewarm. The complementary croissants were mid at best. I remember them being a lot better in the past. For an entree, I had the grilled salmon with a salad and mashed potatoes and gravy. The salmon was decent but the mashed potatoes were underwhelming. My husband had the ribeye with fries. He said the ribeye was not properly seasoned and the fries were not great. Our kid had the 6 oz sirloin, salad, and fries which was pretty good. The salad was fresh but there was not enough dressing for the size of the salad provided. The rest of our party had ribs and chicken, which garnered favorable reviews. For all six of us, the bill was about $150, which was not worth it to me. Overall: 6/10 This was an underwhelming visit. COVID has changed the restaurant landscape and I was not impressed with the manager's attitude. We will not be back after this visit. I would rather make menu dupes at home or drive to other spots that will give me more bang for my buck.

(8/22/24)First time at a Cheddar's & I was after the Monty Cristo sandwich. They had it & didn't disappoint! The restaurant was clean and the bartender was awesome. I've attached pics and and was told these menus came out about a month ago. Good stuff! I'll be back.

Everything was just fine. There was nothing that stood out with our service or the restaurant. The decor is kind of weird and feels a bit like a cafe. Food was okay, portions an okay size for the money, but lacked flavor.

The food its self was okay. It is not as good as it once was. The croissants are still pretty good. The service was not so great. They brought out half of the food we ordered than at that time they let us know that two meals we ordered they were out of. Which was frustrating as we would have had to wait to eat while everyone was eating. The supervisor did come out and take the two items off the ticket since we decided not to wait longer for them to make something else. The place looks nice and they have a fish tank.

This Cheddar's is no longer a decent place to dine. I ordered a Monte Cristo and it was served cold. The waiter did offer to replace it but when the manager brought the replacement (after a long wait), the second was colder than the first. I asked the manager how they managed to screw up the dish twice in a row and his response was "I don't know". This location is a poor excuse for a Cheddar's and should just close.