Cava

This new location served up delicious Mediterranean food at reasonable prices with mediocre service during my dine-in lunch visit.My Greek salad ($11.05) was fully customizable and included generous portions of tasty grilled chicken with fresh veggies in a large 8" x 2" bowl. I liked the good selection of ingredients including many healthy options like supergreens. I also liked the good selection of unique iced teas, juices and fountain drinks.I found the dining area to be clean and new with modern styling, contemporary background music (a notch too loud) and a patio, while the service was accommodating, but not welcoming and somewhat glum.I'm thinking 3.5 stars and rounding up for the delicious, healthy food at a reasonable price.

The customer service at this location is so Mid to say the least. on two occasions, each time is worse than the last.. my frustration is even when I put my order in on the app. I get excuse about why it's not ready when I pick it up I could designated time. I'm not one of those people who isn't understanding about the responsibilities of the staff, but on both occasions, there was only 1-2 customers.

I am from Los Angeles. We have Cava's all over. This is a place I can count on to get good, clean food. Not so in Mission. The first person (greeter and apparent manager) we saw from a distance had his mouth gaping open. We thought to leave but it was freezing and we were so hungry. Upon approach the big guy, was barking at me to decide. He scratches his face with the back of his gloved hand. I switched bowls to which he breathes a loud sigh and slaps his recipe card down, mouth open. Where is this dude's mask? Why didn't he change gloves when he used the back of the hand to wipe his brow. Why didn't I ask him to. I feared more wrath. He barked the rest of the items on his list at me. My friend, standing behind me gets a totally different response, well wishes for a Happy New Year - I thought, so what, it was obvious character change. Still with the mouth wide open over bowls. He scratches the side of his face. Thank goodness he had tongs. We left after a few bites. This is disgusting and we feel Cava would want to know about it. This was my friend's first visit and his last. Please put him in a food safety class or something! While we were seated he calls 2 employees over and begins lecturing them in a loud voice. Using 'I statements' like, ' I WORK' as if they don't. I felt sorry for the 2 employees, as being scolded in public is straight up harassment.

very kind and helpful workers! great ambience and delicious food, i really like the lamb meatballs!!!

They didn't cook their chicken all the way....and got food poisoning. Effin pist north Liberty!!!

Get smaller bowls, or fill the ones you have. Rice and lettuce are cheap. The people are nice enough, but the food is mediocre. Doubt we will go back.

Absolutely love Cava- but this new location has a lot to learn on customer service and team work. The location in OP has it down to a science. Even while I was eating there I saw 2 people leave in the middle of being in line. So many employees and only one was taking care of people. Not a lot of team work happening. The check out girl looked angry like we were bothering her. Food was okay. I felt like portions were off and dryer than normal. Customer service is everything, unfortunately we will keep going to the Overland Park one.

Never going back. Watched a food preparer wipe his brow while wearing his gloves. He continued to work with food without changing his gloves. Disgusting! This is fundamental, basic food work training! A health inspector would have locked the front door.