Mortified and devastated by my wedding cake.
I ran out of space for my review... that's not even all!!!
Stacee I.
Jul 17, 2022
Hello! I would like to be transparent and say that I did not end up using Brandi all the way to completion, but I will say that from our first call we connected and I can tell that she is a really good hearted person that means what she says.I am in California, so not super close to her (haha) but she assured me that it wouldn't be an issue. I needed some help for my husband's 50th birthday party. I have 3 year old twins so I wasn't sure how much I was going to be able to do on my own. She immediately sent me ideas for a theme on his birthday and discussed finding venues. I also started going to work looking at venues because I was nervous she wouldn't really know the area out here. I ended up finding a few and she called on them immediately. She booked me a tour of two of the venues I wanted. I ended up picking one quickly and she immediately put down the deposit for it. At the same time as she and her team were working on my event, i was working on it too coincidentally. I guess I had more time than I thought I did! I ended up really enjoying the process of researching vendors, reaching out to them and then when it came to booking them, I would kick them back over to Brandi. That's when things got a little slow and I jumped on them. She did let me know that she's not slow, I'm just really fast lol... I guess what I was really in the search for was a day of coordinator because I LOVE doing the planning (I hadn't realized that before though). I asked to cancel the contract for the reason that I was really just doing it all myself. No testament against her! She did have files and files of things she was working on for me. I just am a rush rush get things done now kind of person. She has a good heart and will make events beautiful I'm sure! Very willing to work with the client as you can see from below!
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Jill T.
Mar 8, 2024
It wasn't my party, I was just a guest. However, guest perception is what most people hire a party planner for, right? It was one of my closest friend's 50th surprise birthday party. We received the invite late.. luckily her husband had sent us all a text. My husband and I arrived at 6:45 pm. The directions given to us from her husband "be there at 7, we will be bringing her in at 7:15" so 6:45 isn't that early. The assistant was there setting up still, trash from decorations still on tables and on the floor. We thought by the looks of it we had to have read the invite wrong!! Nope!! Then her came the Costco fruit and veggie tray... could you at least take it out of the plastic containers and put it on one of the serving trays you have there? The food catered obviously by her was what I would call "what I can make cheap and look like it's a lot", as the assistant was standing behind a counter making quesadillas on a quesadilla maker and putting them out. The counter... where there was a huge mess of their stuff piled around and not even trying to hide or even make look nice. This counter was also where the drinks were. Ok... so call me a snob but a couple of 1 liter bottles, a few premixed alcoholic drinks in containers with no idea what's even in it, and a Tupperware dish of ice cubes with no serving utensils just sitting there melting away. She also planned an activity... which was not conducive to the group, the venue, or the location of the venue as people had to park a good 10-12 blocks away from the venue due to no parking. So she switched it up to the most awkward who knows her the best game.... Her husband or her best friend... but then asked questions of "who's the better driver?" ???? I'll stop now... I could go on, but I'll just say I know what her husband paid and it was definitely way to much, I'll let him know I'll take care of her 60th!
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Christine M.
Nov 2, 2020
Let me be the first to say that I am a disgruntled bride; however, my review is an accurate retelling of the events of my wedding on 10/10/2020. I honestly hired the cheapest planner because I didn't think that I needed much help for a very small wedding.The first problem was the invitations, which were completely off-centered. I told her that she needed to call for a refund immediately, and she said that she would call right away, which never happened. I followed up with her, and she never responded. She insisted that she checked the first and last invitations and that they looked perfect, which seems strange since she must have seen all of them since she mailed them for me. I later learned that EVERYONE received a wonky invitation. Two invitations were sent to me because they didn't have stamps. Friday before my wedding, she picked up the cake from the baker, telling me that it looked "beautiful". A couple hours later, she sent me a picture - Oh. My. God. I thought that the picture was a joke. She then said "I didn't think that it was what you wanted" even though she confidently told me earlier that the cake was "beautiful" and then said "Oh I had only looked at the bottom tier". The cake was the ugliest, sorriest looking thing I have ever seen. Our cake was an important centerpiece as we wanted to display photos of our parents and grandparents at their wedding cakes. I told her to get my money back, and the baker didn't even hesitate to issue a refund. Brandi called in a favor at a local bakery, and the problem appeared to be resolved, but the second cake fell over in her car. Brandi said that she had been in a car accident, although the staff at the reception site said that they didn't see any damage to her car when she pulled up with the new cake. At the cake display, she didn't include any of the photos from my husband's family; only my family's photos were displayed, which really hurt his parents' feelings. I called her immediately, and she argued and insisted that those were the only pictures that I had given her. I told her to check again, and 10 minutes later, she was trying to sneak his family's pictures into the display. The most shocking moment occurred when we were about to cut our cake. I asked where the photographer was, and Brandi told me that she had left but that she (Brandi) would get some beautiful pictures on her PHONE. Standing at the cake, with everyone looking at us, I told her that I was really upset about the photographer, and Brandi responded-with everyone looking at us because we are IN THE MIDDLE OF OUR CAKE CUTTING-"are you unhappy with MY services?!" I responded, "Yes!" Then, she started mouthing off until my husband stepped in and said, "we'll talk about this like PROFESSIONALS later." Later, Brandi would accuse me of "verbally assaulting" her in that moment - what?? Then, someone informed me that the second cake had never made it, so I told her that I need my money back for the 2nd botched cake, and she said "you have 2 cakes, you're FINE". Then, things escalated and she was fighting with me in the middle of my reception, accusing me of picking a fight with her! I told her to get out and escorted her to the door while she exclaimed to my entire family that I was "just drunk" (I had barely finished one drink because I was busy talking to my guests, so she was clearly just trying to embarrass me). My guests later told me that Brandi was still decorating the church at 5:45 for my 5:30 ceremony (yes, we were late). I texted her several days later to very inquire about my wedding photos, and I received an obnoxious influx at hate-filled texts disparaging me and several photos of her in the hospital because of damage that she claims that she sustained during my wedding, acting as if I had caused her alleged accident. She also accused me of forcing her to do things that wedding planners "don't do", as if I am some expert on wedding planner duties. If I had asked her to do something outside of her job description, all she had to do is simply decline politely. She was supposed to help me with a brunch the day after the wedding, and she carried on about how she was "doing the brunch for free"-again, all she had to do was say, "yes, I will do the brunch for a fee", and I would have paid! She said that she should have made me pay a $2k decorator bill rather than have her decorate because that's not part of her job, even though throughout our year of interaction, she never once indicated that this was an additional service and happily picked out décor with me. I finally texted her "Please just stop texting me".I contacted her once more about a $1600 charge, and it took 3 messages for her to respond, only because I finally threatened legal pursuit. She called me pushy and told me to stop harassing her, and I told her that if she potentially had $1600 missing, she'd probably want answers too. She accused me of thinking that I am the center of the universe and other nasty remarks.
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Kelly M.
Dec 20, 2021
Brandi made our Christmas party absolutely gorgeous and amazing. Her decor was beautiful. She went above and beyond to help with our needs and even our guests needs. She was professional and full of great, creative ideas to make our party spectacular. A huge help that I don't know what I would do without. Thank you Brandi!
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Jaelyn P.
Oct 22, 2020
Would not recommend she did my sisters wedding this past weekend. Didn't attend wedding rehearsal so that didn't go smooth and just unprofessional as a whole, she got paid for doing absolutely nothing right from playing the wrong music 3 times to where my sister had to take her phone away and sending out the ring bearer at the wrong time. You're paid to do a job and make your clients happy. Passing judgment isn't in your job description either. Should find a new profession and i say that in the nicest way possible. Very disappointed.
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Sernie R.
Mar 7, 2022
I rarely take the time to provide reviews on folks but I do so when I want others to avoid being taken. With hesitation, I decided to use this company for my father's 90th birthday party. I was lied to several times about when a party invitation was going to be sent out. First, there were two errors on the first invite and then the second version had the same error but was ordered with the mistake. I was told the invites would be rushed ordered to arrive on a Thursday and be mailed out the next day (Friday). However, nothing was done. I then was told the invites didn't arrive until the following Monday and were sent out the next day (a Tuesday) but then again told no, that they went out on a Wednesday. Three days later, I checked with people and no one received an invite. I then heard nothing about the plan for the party. I had to reach out several times asking what is the plan and would eventually get a text about one thing. Per a friend's recommendation, I was told that I better check with the restaurant to see if anything had been reserved. When I called the restaurant they said someone called a couple weeks ago but never heard from them again. No deposit was put down nor menu selected, etc. My heart dropped. I ended up having to drive up to the restaurant the next day and sit there for 2.5 hours to plan the party myself. Now, this company is refusing to reimburse me for my money and there will likely be no party. This is a milestone that only comes one in a lifetime. I'm crushed.
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Kaden M.
Jan 16, 2025
My mom used this company for previous parties and such. She recommended them for my wedding coordination. We put a deposit of $750 in June of 2024 for a wedding that we are having in October of 2025 just so we could hold the date with out committing with any sort of contract. We did not sign any sort of contract though out this whole process. After a week later, my fiancé and I decided to have a family member handle the coordination because they offered. We then reached out to the company for a refund since it was over a year in advance and we didn't sign any sort of contract. We were initially denied a refund completely, but after a dozen of ghosted emails, we were finally told by Brandi that she would only refund $500 of the initial $750, even though she did not lift a finger. As of January 2025, we still haven't even received the $500 that was promised. Completely shady and unprofessional business practices. I will make sure to let all of my relatives, friends, etc know that they should avoid this company to keep their money safe.
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Clara S.
Apr 8, 2022
Don't go with Brandi because the original CONTRACT SAID I COULDNT POST A NEGATIVE REVIEW. Fixed that aaaand...It is also the consensus of the whole audience that Brandi did a TERRIBLE job and here's why:-While planning, she consistently gave me everything LATE. From venue options, to a list of caterers, to decor options. Nothing was delivered when promised. There was always an excuse, then magically shed go from 1 caterer to 4 caterer options in one day.-While planning I had to repeatedly remind her of questions that were still unanswered and what the wedding colors were-At the rehearsal she INULTED my dad and myself.-Before the ceremony, I'd asked for sunglasses to be on a table at the ceremony sight for out sunrise wedding. Didn't think it was that logical for her to put them at the reception site indoors but whatever. Now I have a lot of sunglasses that nobody touched.-At the ceremony, she was told by MULTIPLE people thay the aisle too narrow but she said it was fine. It wasn't, and my DAD COULDNT WALK ME DOWN THE AISLE (my dad stepped in and fixed it so I could walk back with my husband)-At the ceremony, the music cut out because her phone DISCONNECTED from the Bluetooth and I wasn't able to walk down to my music-At the ceremony, she said she would instruct everyone to stand when I started walking but she did not. Made for an awkward entrance.-At the ceremony, she did not bring a microphone even though I TOLD HER that we'd NEED one because the waves on the beach are too loud. She said it would be fine because we're a small group but even though I was yelling, only the front row heard the vows.-After the ceremony she was supposed to play an exit song but she didn't-After the ceremony she was talking over and contradicting what the photographer was telling people to do. Couldve been that she couldnt hear him because of the waves. Should've had a mic.-At the reception, there was no champagne toast whenever we arrived. There was just a group of family member awkwardly waiting outside the doors as she was still setting things up inside.-At the reception she put out an extra table and made it look like we had a lot of people that just didn't show up. Only a little embarrassing.-At the reception there was no flow or direction, I'd never been to a wedding before and didn't know that I was supposed to dance with my dad right after my husband. He almost left because he thought I didn't want to dance with him.-At the reception there was no opportunity for speeches. My mother inlaw had something prepared and was pretty heartbroken she wasn't able to give us a toast.-At the reception people got up to dance a couple of times but were cut off by Brandi for random untimed announcements.-At the reception, We sat so far away from all of our family. We both sat down, looked at eachother and spencer said "this kind of blows" and just got up.-At the reception, Nobody even knew we were cutting the cake or doing the drinks thing. It wasnt announced and she didnt play the "cake cutting song" she asked for.We've talked about this and she didn't take ownership of anything and blamed a flop wedding on my inability to afford a dj. But I'll let you look at my grievances and decide if a dj would've saved me from having a laughing stock of a wedding.I asked for her fee back (not the whole wedding just the planning fee of a couple hundred bucks) and she said no because she did her job. But it's fine. I was already legally married so at least she didn't ruin that.And to end it on a positive note, everything Brandi didn't have a hand in, went perfectly. One good thing about Brandi is that she is nice and was willing to rework the fees and budget with me when I got hit with a 20k home expense. Her assistants, though hired because of nepotism, were both very nice. Especially Taylor, thank you for frequently asking me what I needed because I was so late and frazzled. Just budget a bit more time for your great makeup skills! And Brittany, I'm so sorry your phone and shoes were stolen at the beach!
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Melissa O.
Mar 18, 2022
A zero would be better. The owner of Antenello Ristorante in California will testify that Brandi never secured the venue when she said she did.
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Briannica P.
Oct 22, 2020
Kept rescheduling our meetings. Kept calling me the wrong name at the ceremony. Played her music 'Tennessee Whiskey' multiple times for my bridal party and I to walk down to when I had playlists made up for her which she kept saying she couldn't find, but when I took my phone from her it was right there labeled on the screen. She made the wedding schedule not even 24 hours before the ceremony. She left the ceremony halfway through, without saying a word. And now she is coming up with all kinds of excuses: vendors, I was high and drunk, I wouldn't let her coordinate, all kind of bs lies. She also said that the venue owner was trying to coordinate so she felt uncomfortable. This lady took my money and ran. I would not recommend. She lies to save her own butt.
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