Andy's Frozen Custard

Love love love Andy's! Their seasonal pumpkin pie concrete is what dreams are made of. However, you can't go wrong with anything, even just plain vanilla custard! This location does get busy but it's never a long wait. The staff is consistently pleasant as well.

What's better than custard on a cold night? The drive through was quick and only 5 people in front of us. They need one more smaller sundea size, it was so filling and couldn't stop eating it. Cool to see what's going on inside while waiting for your treats!

Delicious! Staffed by high schoolers, and they were polite and efficient. The drive-through was busy, but we moved through it quickly.

We love Andy's and have made it a point to drive from across town in the rain to have a tasty treat. They even have a concrete called the 87 in honor of KC Chiefs Travis Kelse. Good Times.

Frozen custard ice cream! We had the regular Sundae with cherries and strawberries, it was delish. Went here for the first time and order. Drive through was crowded and so we decided to order in person. However, the cashier was on the phone and didn't acknowledge us. She kept talking and talking and we wanted her attention. Despite that, everything was good but not the service.

This place is my favorite and goto place anytime we crave ice cream in my house. I haven't had anything I don't like! Their service is great and location perfect. My absolute favorite is the apple pie concrete but it's seasonal so outside of that I get the strawanna sundae! Quality and delicious!

Original Review: The custard is fine, but the customer service is severely lacking. The last 3 times we've been through, they tell us "our system is down".... so no rewards points. I've repeatedly contacted customer service to have the missing points added, and never get a response. Three strikes and yer out! There are plenty of custard places in town with better customer service (Sheridan's, Culvers, etc). If you're not going to honor the rewards program, just eliminate it entirely.UPDATE: Andy's Customer Service reached out to me and made things right on the reward side; they added the missing points to my account and apologized for the inconvenience. Thanks!

Really good! Definitely will return! Want to try other items on the menu. I love anything chocolate, Caramel, oreos or cookie dough. I might just make my own sundae. I think I might try a shake too someday. I wish there was another location more in the Northland. It's not super far but it is out of my way.

If just wanting frozen custard go to Freddie's. The portions here are small and overpriced compared to Freddie's

I love Andy's! Their custard is delicious. The high school employees do well at their job. About six months ago they were not and kept getting my order wrong three times in a row on different days but then when I complained it never happened again. No issues. Fantastic!