Jimmy John's

First of all, I want to say this was my first time ever being here. My daughter usually orders for me and brings it to me. So I was unaware of which sub it is that she buys me all the time so I thought I'd go in and try them out for myself. First, when I got there, the guy which was the cashier's name, very irritated and rude, he was rushing me and acted like he had no patience and taking my order. It was really not that busy. There was no one behind me, and I feel like his attitude was uncalled for so at that point I was irritated due to the fact, I've been stressed out all day and I haven't ate. I try to come in and get me a sandwich with my kids and have a good day, but James made that a bit impossible so second besides resting me and being rude he didn't even try to help me with trying to use my rewards. I explain to him that I was in my phone because I was trying to figure out how to use my rewards but another coworker that was making sandwiches just told me to type in my phone number which he could've did but he had an attitude. I really didn't care for James. I'm disgusted at how he treated me and acted when I was in there, he was rushing me, and he act irritated by the fact that I was just taking my time and I didn't really know what I want it every question Iasked him Seemed to bother him. I didn't realize that the people and the sandwich line started making my sandwiches so I made a couple of requests after my sandwich was made, which was small. I would like the fixings on the top of my sandwich in the meat on the bottom and he turns over and says well they already made the sandwich. Do you want them to make a new sandwich And I said well they don't have to make a new sandwich they can just put the fixings on the top and the meat just swap it around. He rolls his eyes. The lady proceeds to fix the sandwich with the other guy with no problem and that was that. I really love their sandwiches but today it did not do any Good Being, I had a long stressful day and to come in with someone who has an attitude for no reason and was also being impatient when it was an a line of people behind me or maybe he just didn't wanna serve me. I don't know what it is but James needs to get it together. He needs to be trained on customer service. I'm really big on where I spend my money. I actually hate that I gave him a 15% tip when he didn't deserve it but that doesn't matter because I'm still gonna do what's on my heart and that is to do right by people even when they don't do right buy you. I really think that the people who make the sandwich should wait until the order is complete before they start making it. I ordered extra cheese on my sandwich and I didn't get that and my sandwich was not all that put together it look like they were a little skimpy on the toppings. I paid for extra and didn't get it so I'm a little disappointed and I probably will not be getting anything from him anytime soon or that location. Never-mind the fact that I spent 21.00 plus a tip for 1 sandwich combo just to be disappointed

Ordered at 5:17 PMTo be delivered at: 6:15 PMGot it at 6:11 PMThis is the first time I tried Jimmy John's, I used to work at subway but my friend I shared this with wanted Jimmy John's delivered so!Turkey tom (#4) with no tomatoes and easy mayo: 8/10Comments:wouldve been better wiith cheeseChocolate chip cookie: 7/10Comments:has white chocolate, which i dislike but otherwise fineOatmeal raisin cookie: 10/10Salt and vinegar chips: 7/10Comments:to much of a vinegar tasteDiet coke: 10/10Monster energy: 10/10Overall rating: 6/10

I was really looking forward to the new salami sandwich that they have on the menu. The sandwich was not toasted, so everything simply tasted soggy. Their sandwich reminded me of subway's and that's not good because I have never much liked the untalented sandwiches being made there.

I LOVE Jimmy Johns however this location always seems to mess up my order. Your menu is limited to sandwiches how do you possibly mess up this much. You call and they don't really care. You can come pick up the correct sandwich if you would like. NO, I ordered delivery because I'm busy working. This is the 4th time I've tried this location and 3/4 times my order has been aro

Love this Jimmy John's! Every time we drive thru the service is prompt, friendly and FAST! The sandwiches are awesome and the toppings are always fresh! I drive out of my way to go to this location.

I went to pick up my order. It was ready. The food was amazing. Would definitely go back !

I came in to place an order and wasn't greeted with any kind of great customer service. The cashier who took my order wasn't obviously trying to be bothered with a customer that may come in confused/potentially looking for a great suggestion of meal choice. After realizing I wasn't where I usually go the cashier didn't go out of his way to make any suggestion about what might be appetizing, Also, after I chose what I wanted I didn't even have a second to make any accommodations to my sandwich because the lady working the line just threw my sandwich together! The place was clean. However, if this is the type of customer service they are offering I wouldn't recommend it.

Stopped by today. I normally only post about bad experiences. But today I had a really good experience. The workers were amazing. They informed me of the correct pricing for what ai was looking for and even gave me valuable information I didn't even know. If you get a chance you have to stop by and check out this JJ.

Very poor customer service, server had an attitude and was not helpful, food was good but very poor customer care

There is no point in having a drive through if you are going to make your customers wait in a parking spot for what is supposed to be "freaky fast". I really thought I was being punked when I was asked to go park in a spot as there was no one behind me. I was told they need to keep their drive through clear for the delivery drivers to pick up. So the people that deliver don't have to be inconvenienced but customers do? I've never waited this long at a jimmy johns. They have the person taking the orders running out each delivery to the cars parked. It's such a mess and literally takes longer than just having customers wait at the window. Close the drive through or run it like an actual drive through..