Jimmy John's

Super rude, especially the old dude making the sandwiches. Your customers keep you employed, don't have to be such jerks. Get some manners and customer service training.

The service was great. Quick. The cashier was super nice when I forgot to get a receipt and she created a new one for me. 5 stars for that.I got the tuna lil John with chips and drink. The size of the lil john was perfect for me. They have their own brand of chips which I didn't know about before instead of the national brand chips. Got the bbq flavor. Pretty salty, prob skip that next time and go with one of the cookies. I didn't get to try the cookie this time.Parking was easy. They are on the end of the mall around the corner from QFC.

Ordered 2 sandwiches for lunch, and after about an hour of waiting we decided to call the store to check in. During the call, our order was marked as "delivered" but never arrived. It was delivered to the wrong address, which I understand is a simple mistake, but it has already happened multiple times from this location. For context, I live 0.9 miles away, on an extremely direct route. What really upset us, was when the sandwiches were delivered and one of them was so drenched in mayonnaise that it was completely inedible. I'm convinced the driver went to the incorrect address and just grabbed our sandwiches off the porch to bring them to us instead of remaking them. I called back to tell them my sandwich was drenched to the point where liquid was pouring out of the unwrapped sandwich, and the guy was extremely rude, and said he would just void the sandwich....I told him that I had already waited over an hour and would just like it remade and someone would come pick it up, and he said "ok," didn't offer an apology, and hung up on me.

Can totally see why this location has such poor reviews. Staff fighting and arguing with each other, dropping F bombs in front of customers no wonder they have such poor ratings and service is so slow. Definitely very negative vibes and why put people who hate each other and can't work as a team on the same shift? Good sandwich but god awful customer service and staff rapport, makes for such an AWKWARD experience!

Never get what you order correct. Super rude and not professional, and not enough meat. Just get Jersey Mikes down the road

I was just in here and was impressed enough to write a review. There were four guys in the place and when they weren't helping customers, they were prepping, cleaning, and restocking. Their kitchen looked immaculate. The restroom was spotless. Each guy I dealt with was polite and friendly. The sandwiches were well made and neat. I know, this should be how it is at all restaurants, but it's not. This location was so clean, the staff so hardworking and nice, I had to say something.

Don't eat here! I ordered a sandwich with extra veggies. They literally don't give you anything on your sandwich. If you go to any Jimmy John's that is not Bothell or Kirkland, you'll get a sandwich twice the size! Restaurant is clean but when you go in you can tell nobody is happy working there. Not one person said hi, I had to speak up to tell em why I was there. There's an old adage about give em the pickle when it comes to customer service. I didn't get a pickle. I won't be back to this store. I'm pretty sure there is a management problem here.

Jimmy John's in one our favorite lunch spots, especially their porker sandwiches. Last week I stopped to pick up my online order and experienced the rudest service from the owner of the franchise. I requested for couple of napkins and my sandwich in a bag, he rolled his eyes, commanded me 'over there' pointing to where the have the napkins & bags and slammed the sandwich into the paper bag. I requested him to handle the sandwich like it is food and he didn't even acknowledge my comment. I don't think our family will go back to that that location again. The owners attitude towards paying customers is a disgrace to the Jimmy John's brand.

You completely changed the tuna recipe! Use to love this and I could barely eat 1/4 of it. Sad

Been going to Jimmy John's for years and the sandwiches and service are always great. Compare to Jerseys who are very slow.