Jersey Mike's Subs

A few days ago when I called in my order for pickup, a very friendly young man answered my call; I learned his name is Jordan. I had a few questions and he answered them with kindness and patience. It was clear Jordan was extremely knowledgable about what his store offered and in fact, made a suggestion based upon what I was looking for in relationship to portion. I took his advice and between quality and portion size it was perfect!!! When I arrived to pick up my order it was Jordan who greeted me at the counter. I hadn't seen his name badge yet but I could tell by his happy and bright disposition and the way he smiled with his eyes...this was clearly the young man Id spoken to on the phone. When I gave him my name he greeted me like someone would greet a friend. Jordan reminded me to put in my phone number and reminded me I had points to use. Jordan was professional and had a spirit of excellence about him from the phone call until we completed the transaction at the store. I was very pleased with my experience and with Jordan!!! He is most definitely a great representation of Jersey Mikes Lake Murray here in San Diego. I thank him for his quality service and friendliness and wish him the very best!Sincerely,Alissa Jones

I am always at this jersey mikes it's near my house, and my company has order over 2,000$ worth of food. AMAZING FOOD. Warning don't go after 8. There are some sweet people, but I sometimes get rejected for hot sandwiches. I am either told to wait 20-30 minutes (until they are closed, so I can get told no.) Friday I got told they don't do hot subs anymore. Which I went in yesterday and asked if they did them still and the blonde hair girl said yes and was confused, and happily made my sandwich. Everytime time I go in a dark haired girl, maybe Mexican or middle eastern Denys me a hot sub. I started going to the jersey mikes off Jackson later at night so I can get a hot sub. I was debating writing a review, but to be lied to is crazy to me. Love Jersey mikes, but your employees shouldn't be telling costumers lies so they don't have to work.

Always go here when I'm in the area. I don't get anything fancy but the turkey provolone sandwich they make is bomb! The staff are helpful. The ambiance feels chill.What I like about their Turkey provolone sandwich is that it hits the spot but doesn't fill you up to the point that you get sleepy or lazy. Comes with turkey, provolone cheese, lettuce, tomatoes and if you get it mikes way they add olive oil, red wine vinegar or something similar to it, salt, pepper and oregano or Italian herbs. One of the best fast foods in my opinion!

I just wanted to say great job. I was recently in for the 25 off fanatics promotion and Emily the manager helped me, went above and beyond to help me with the promotion. She is a very good asset to the company thanks Emily.

As a vegetarian, there are not a lot of options at jersey mikes, but the best thing on the menu is the grilled portabella mushroom and Swiss. Dominic helped prepare my sandwich and he did a great job, even adding extra veggies when I requested them. This sandwich was a little pricey, but I can see myself coming back if I am craving this sub again!

While I love the food here I have two comments about my last experience. 1. I asked for one bread and got another and 2. Two sandwich combos cost $50?!!! I couldn't believe that they think it's ok to charge that much!! My husband and I will not be back. We are not paying that much for sandwiches ever again.

This outlet of Jersey Mike's ought to be like its 1700 sister shops, but it's not. It's a franchise, which means that its employees are trained, scheduled and paid exactly like those at the chain's other stores, and the food and supplies they sell all come from the same sources. And every franchise's workers wear the same uniforms, work amid the same Jersey Shore-inspired wall art, prepare their food on the same grills and cutting boards and participate in the same charity work. There shouldn't be anything different about this Lake Murray Blvd. sub shop, but there is.This one consistently gets my order right. I'm always served ingredients a touch fresher than those at other Jersey Mike's, and the sandwiches I buy here always seem to have been more carefully assembled that those I purchase elsewhere.That's all nice, but also, and more remarkably, for as long as the shop's been open, its employees have seemed genuinely happy to be there, appearing to value both their jobs and my business. I'll grant that this may not be the case, that these folks may just be good actors, but I don't think so, unless franchise owners Ray Ibrahim and Nabil Somo have discovered a secret source from which to hire people who possess limitless energy for deceiving customers into believing that they're welcome. I rather prefer to think that the folks are just good at what they do, and that they're proud of it, and that they're happy to serve good, well-crafted food and share a little personal sunshine with the world.

I love this place and have been coming here at least once a week ever since they have opened. I have been ordering the same sandwich over and over. Today was a totally different experience, to a certain extent a total turn off. I was schooled on how I have been ordering my sandwich. I was told, very rudely that the way I order my sandwich is wrong and I cannot keep ordering that way because it is not allowed..... not sure what to make of it. I have been ordering a #9 without turkey as I like the roast beef combination with the bacon and swiss. This has never been an issue until today. The same attendant that schooled me on how it is wrong and it can no longer be done, asked the cashier to charge me for a #6 and charge me for bacon instead of charging me a #9. To which I attested and he then became hostile and aggressive with his words. I then asked to speak with the manager who came and listened to me but sided with his employee instead of deescalating the situation. Needless to say that loyalty and consistent visits to support a franchisee business is no longer seen as value added by the employees of this business. Clearly the employees there have no concept of customer service which is unfortunate.I would have never thought to give this location a rating of 2 stars given I have been going there for years.Hopefully, someone reads this review and addresses the issue at hand. Very disappointing.

Wonderful service and the food was great to the taste. Very busy store! Ate our food at the place. Good seating and the ambiance was good!

Excellent service yesterday, November 28th, 2023 during lunchtime at this location on Navajo and Lake Murray Blvd. The gentleman that were working were clearly good as a team and of the sandwich shops around, I would say their customer service was above average. The food, well if you know Jersey Mike's you know how it is: Delicious and consistent in its delivery. For me, customer service is paramount and these guys nailed it. Thank you! I'll be back.