Viet Nam Palace

Went here for the first time at lunch. The online server was out delivering food so it took several minutes to order. I had the bird nest with chicken and we shared the appetizer of little pancakes(?) egg wrapped in lettuce. Amazing. I want more!!

Amazing food! I love the pork and egg and rice dish. Any of the items are yummy on the menu. Recommend going there in orange park!

OK, I literally just moved here and needed some comfort food ASAP. They were running a special on DoorDash so I grabbed them and I am not disappointed one bit. I got the vegetarian PHO and it literally is one of the best ones I have tried. The taste are not overwhelming and it has this warmth to it that really makes it feel homemade. Maybe I'm just really starving right now because I've been moving all day, but the portion is huge and the flavor has captured me and I will be going here often. I also got the Vietnamese coffee and it's what you would expect nothing crazy or out of this world. The spring rolls, however, TO DIE FOR. THE END. Honestly, if you're looking for an affordable delicious comfort meal this is your place to go.

Ive been going here for years and it makes me sad to say that the food quality has dropped and the costumer service is now horrible. Bad communication between the waiters though we made it clear to them and they seemly understood, however they didnt. Forgetting 3 items we requested. It took 30 minutes to give us our drinks and 45 minutes to revive our food. The thing is, everyone around us were getting served, even people who came in 20 minutes after us!! We didn't order a lot either.. and there was a random flake in one of our drinks? They still have decent pho and good drinks but the service is just rough. They also gave us the wrong to go order on top of missing sides and drinks AND the lady was rude. She also burped on us. The atmosphere was good but it simply doesn't cancel out the bad service and quality. I do hope they improve so they become as good as they used to be.

Despite being far too busy for their staff support, the front of house guy Dung was incredibly efficient and attentive to the entire establishment's needs!While I generally don't sit down for food when visiting this area, their boba tea is worth the drive from St. Augustine! Simply one of the best coconut milk teas I've had The fact that they don't advertise their teas at all and are next to an obnoxiously labeled boba place should tell you what you need to know; they don't need the street draw to get the work done.

At one point this was a pretty solid option for Viet cuisine and surprisingly so being located in a mall. However, alas, things appear to have taken a turn for the worse. Eating here today I had a grilled pork and egg roll bun (noodle dish) and the noodles were pasty, the pork gristly, though the egg rolls were actually pretty good. Yet good egg rolls alone cannot salvage the rest of the dish. The waiter was nice but the music horrible--think the type of adult contemporary songs you'd hear in a Kohl's--and I mentioned that. The waiter kindly did switch the music to some Viet-pop but it's like, why have the worst of bland American pop playing in the first place? Also, the booths are badly worn with the upholstery peeling and cracking. I have to wonder if they simply are not getting the amount of business to really run a top-notch operation.

I found the food to be amazing. My children are usually picky eaters and they love it. Portions were large for the pho. Spring rolls were so fresh and tasty. We will be back.

This place used to be good. The eggrolls are some of my favorite Vietnamese egg rolls in the area. Pho is usually good. We had a horrible experience with service this last time around. Our first server was ok but it took over 40 minutes for our pho to come out and then our order was incorrect. Only two bowls out of 5 came out. There was no veggies in one of our large pho orders. We talked to the lady to let her know and she was really rude and just brought us a small bowl of cilantro . Also our pho was not hot which we didn't fuss about. About 10 min later, 2 more bowls came out, and then a few min after that, the last bowl. We finally got our check and put our card in to pay. Our total was about $85. We asked if they did a military discount. They said yes and then brought us back a check that was $100+ after they already charged the card. I'm appalled and at that point was already irritated and wanted to leave. It just wasn't a great experience and it sucks cause I chose this place and my family left very unhappy.

PHO SPECIAL! Best I ever had THANK YOU! Placed an order to GO! I Got home later to reheat and and it's more DELICIOUS than any other Pho I had and I refuse to go back to place order pickups from them places EVER again! Because Viet NAM Palace is my go to for PHO NOODLES for now on! I'm grateful for my order, pricing, Great Friendly Staff and location! Thank You ‍‍‍

Excellent food, best pho in the Jacksonville area. Please turn on some music though, some soft ambience would put this place over the top!