Thee Cake Shoppe

Friendly thats what you can expect in the service here. Family oriented and baking delighful items together for their community. Did you know the are the bakery for Euopean Street? Well that solidifiesit... they are GREAT!

Definitely not worth the money we spent. The cake was made sloppily and with little attention to detail. The frosting on the top of the cake was not a uniform color. As far as taste.. It was alright. I won't go back.

I have a secret to tell you... I don't usually like birthday or wedding cake, unless I make it myself. Well, that has changed.Hosted a Hospice Volunteer Appreciation Luncheon and The Cake Shop of San Jose made our cake. It was an absolutely gorgeous cake. A profusion of gorgeous lush flowers seemed to have bloomed right on top. I did not eat any of the cake at the event, as I get so stressed and nervous when I am an event coordinator, but a small sliver of cake managed to make it all the way home with me, and out of curiosity... I tried it. I was so sad I hadn't snatched a larger piece, because it was nirvana!The cake itself held a tender buttery crumb, and the fresh raspberry filling tasted like they had picked the berries that morning. Even the icing on top was good, light, sweet, and not cloying with vegetable shortening. In fact, I would venture to guess it was made with real butter. And since my super power is that I have more taste buds than the average bear.... I really believe it was. Exceptional turnaround time as I ordered it last minute, and great customer service!

My sister ordered a cake for my niece's confirmation from here. The cake looked beautiful but the taste was way off. It tasted like soured milk. No one at the party ate more than a bite of the cake. She called to talk to them about the cake and they had the nerve to argue with her saying the cake tasted fine to them. There were 15 people at this party! They all thought it was off. The customer service was terrible. They offered no remediation to the problem. We will never go back. It's expensive, poor quality, and terrible customer service.

The most incredible experience I have ever had ordering cupcakes. Thee Cake Shoppe made beautiful 100 teal and silver cupcakes for a charity event I hosted for a Navy veteran fighting cancer. These weren't your average cupcakes, they were huge!! From start to finish the employees were a pleasure to work with. I ran over an hour late picking up my cupcakes (some of my other vendors were running behind), and when I entered the door I was greeted with a smile. The owners are amazing. The cupcakes were DELICIOUS and decadent. All night I got compliments on how beautiful the cupcakes were and how good they tasted. The silver colored cupcakes genuinely looked like sterling silver, I'm not sure how they got that color but they were beautiful! Truly and incredible experience and I will always go to them for my dessert needs. Our event was a success in part to the amazing dessert provided by thee cake shoppe.

Ive gone with them for two events now - one small gathering and one big one. Both times they have been great to work with, and accommodating with time crunches. But more importantly, the cupcakes are fabulous. Multiple guests commented on how amazing they are. I highly recommend them!

Surprised to see I never wrote this back then (must have posted it on a different site), but they did an amazing job with our wedding cake. We wanted cheese cake and they smartly suggested layering it inside their sheet cake (less mess fir serving, eating). They also suggested a small cut cake and larger sheets in the back to keep cost down. 2 topping flavors...one each tier/sheet, they set it up and decorated the cut cake perfectly with flowers we left for them at the wedding venue. Some said best wedding cake theyd ever had

Based on what I thought were decent reviews (I research a lot before I use a vendor) I decided to use this bakery for my mom's 80th birthday party cake. I spoke to staff two times on the phone as I live out of state. I noted the staff was not friendly but sample pictures of their cakes online enticed me to use them anyway. My sisters who live in Jax were tasked with going in person to the bakery to order. We had a hydrangea theme. The cake was to be THE focal point of the party (keep in mind this was a party at a venue with a live band and over 80 guests). My sisters took a magazine cover photo to show what we wanted the cake to look like. What we got was not even close. I mean the colors weren't anything like the hydrangeas on the mag cover and the shape of the flowers were all wrong. The flowers looked like they were just plopped randomly all over the top. Nothing artistic at all about this cake.It didn't look a thing like we asked for. I'd love to know who decorated the cakes on their website. It sure wasn't who did ours!At the last minute we were scurrying to buy a plain cake from another bakery so my sister could try and decorate it herself. We had to serve this cake from the back. It was never even shown to our guests. The taste of the cake was just average. Publix is just as good as far as quality of cake taste so don't bother spending the extra money on a cake here . We were so disappointed and here we are 4 days later still feeling sick about the fact that one of the most anticipated and important centerpieces of the party was a bust. And as my sister said "there are no do overs". We spoke to management. They are "sorry". Ok, thanks. I guess.Really want to give one star but giving two because we didn't confront the staff at the time of pick up. Person picking up was not comfortable confronting the staff.Don't usually write reviews but because this is how I pick businesses to use I wanted to save someone else the disappointment. I notice someone else was disappointed on 7/25 which leads me to believe same person did their cake as who did ours.

Love these ladies and love their cupcakes. Great customer service. They did a fantastic job for a baby shower and helped me out with my son's birthday party with very little notice. My family raves about the results!

I ordered a cake for my daughter's confirmation party this past weekend. $50 is a lot to spend on a cake, but good cakes can be expensive. It was very pretty and my daughter was thrilled by how it looked. I can't tell you how dissapointed we were by the taste. There was something terribly wrong with it. My guests spent 10 minutes trying to pinpoint just what was wrong with it. Was it bad ingredients? Sour milk? Too much baking soda? Who knows? But one thing is for sure, you want to brush your teeth after eating it because the after taste is so bad. I brought the cake up to the shop today to let the owner try it. She took a bite and said she didn't taste anything wrong with it. All I could do is stare in shock. And write this review. Stay away from The Cake Shop of San Jose!