Popeyes Louisiana Kitchen

I'm waiting on my order and only the cook in the kitchen is wearing gloves and NOBODY on the line making orders are wearing gloves . Calling Health Dept tomorrow to file a complaint with pictures. I get my order and the fries were cold, I told them I don't want them to give me some fresh fries that had just came up . I didn't think to check the box. I get home and the all white chicken I ordered had a wing and disfigured thigh. Why would you give a customer garbage when prices are already high!! Those making orders know they wouldn't eat that for a meal break, they'd get freshly cooked food . This pisses me off to know end. Now I have to tell family , friends , coworkers to avoid the Popeyes on Merrill Road.

The Chicken place is now open!!! Located on Merrill Rd close to Big Lots, it's packed daily. I had the 2 piece combo, which included a leg, thigh, biscuit and a side. For me, I chose the green beans. Which were cooked with ham and very tender to the bite. My chicken leg was crispy and juicy. Absolutely delicious! The thigh was dry and milly, not the best. The chicken sandwich was juicy, succulent, tender and moist. With some of the best pickles I've had. It added a nice saltiness complimenting the chicken well. Hubby likes it over Chick-fil-A. Not me....The drive through line was wrapped around the building and the inside was packed. It's a new building so everything was nice and clean. The floor were extremely slippery tho, not sure if it's the rain, but felt greasy. We will be back for sure. Save your receipt and complete the survey on the back for free food!

I used the mobile app to place an order at 4:46pm today. I took my time getting to the location to give them time to get my order ready. Once I made it to the location, I hit the button that is to notify the staff that I was about five minutes away. Afterwards, I sat and listened to music for a bit, giving staff the opportunity to have the order East for me to pick up. Needless to say, using the app to order ahead is a waste of time. While standing waiting on my order, I noticed that my number and another mobile customer's number was never called. I gave them a good 15 minutes (probably more) because I saw they were a bit busy. I also noted that chicken just sat under the heat lamp instead of our orders being filled. I had to bring it to the attention of the employee that I had placed an order over an hour ago and did not want chicken that was just sitting under the lamp. All said and done, I ended I finally got my order at 6:21. At least the chicken was hot.... They really need to get some type of organization because they are way too slow, and figure out how to track mobile orders or stop accepting them.

I ordered a mild 8 pc. The reason why is because if I order a spicy combo for myself and a mild combo for my wife, they always screw it up. So I ordered a 8 pc mild instead and what do I get. All spicy. WTH!! I even checked the receipt (which is why it was crumbled) This location is terrible and I'm done going here. Thank goodness Culver's opened at regency.

I tried 3 visits before giving my review. This fast food spot was highly anticipated and conveniently located so I really wanted to enjoy. Prices are decent with coupons but.....They are sooooo slooowwwww. And it's not about the spicy chicken sandwich. The dining room was messy and unattended. The chicken was dried out and the fries were a mess all around the fry bin. We literally spent 45min between the wait to order and the actual receipt of our food. Sadly, it will be along time I return. Too many other fast food options in the area that I can opt for.

I hope this location is able to make it, after all their chicken is really tasty. Unsure though due to service repeatedly being super slow, lobby/ tables being untidy, and usually only 1 cashier taking orders inside. Usually businesses have extra staff on hand when first opening; not so with this Popeyes location. Workers are likely overworked, thus not motivated to provide excellent customer service. Hopefully someone in management or corporate will look at theses reviews and make some improvements ASAP.

This is the drive thru because the inside is closed this is what it looks like. Been sitting in line for 42 minutes wow. The whole time I was waiting for them to take my order I could here them talking and playing through the drive thru intercom. I don't know why the line was so backed up because they don't even allow people inside which is crazy because other restaurants have opened the inside except this Popeyes. I believe because they are lazy and don't want to serve people inside. So the drive thru shouldn't take 30+ minutes.

It took me forever to be able to even place an order, then when I did the person was rude. They are playing an old advertisement and aggravated with customers for asking to buy it. I might try this location again because it is the closest to my new house....I think. But I really hope that the wait isn't usually 20 minutes just to place the order.

disgusting that shi needa be demolished. i did DoorDash here and waited almost 2 HOURS for my order. They are so unprofessional they don't even know where to start. They got tons of orders and get distracted by being slow and not caring about their customers.Id give this nasty shi a -0 if I would . Not worth your money aswell for it to look like a thin chicken

Been here a couple times and it's hit or miss for the most part. But what really disappointed me was going through the drive-through and not super late at night like 7:30 PM in ordering a four piece meal. Super disappointed when I opened up my mail to find one chicken thigh and four wings. Maybe I'm just an entitled idiot for expecting the four piece to be half a chicken such as breast thigh wing leg kinda like the picture shows... If I wanted to eat nothing but chicken wings for dinner, I would've went to Dick's!