One Ocean Resort & Spa

Beautiful hotel in a great location right on the ocean. Can walk to many shops, restaurants and bars in the nice town square area just steps away. The staff here are very welcoming and eager to please. Everyone I encountered was lovely from front desk to bar staff and housekeeping. I had a king room on side of hotel. Not ocean front, but ocean view and it was beautiful. The one major disappointment was the bathroom. It's very small. Shower door opens and hits bathroom door. Water pressure and temperature of hot water was poor. Otherwise I had a wonderful weekend stay. The pool is beautiful and heated. There's an amazing patio area by pool and outside the bar with ocean view. Walk to the ocean is very quick, and I highly recommend catching a sunrise.

Aesthetically this bar area was exquisite! Walking through the stone hung walls and warm tones of an exclusive lounge area was very inviting to the eye. Top shelf liquors offered, screens are inside no volume if you are trying to watch something. There is large and long tables and bar chairs open setting available, and there is food to order if you would like as well. Right outside catch the ocean vibes, there are tables and chairs where we enjoyed the ocean breeze and setting of the sun with our drinks. Our bartender was sweet and made fantastic variations of our drinks! Loved the views and company most of all!

The One Ocean resort had a nice king side bedroom. It was quite clean and looked great. Service and staff were very friendly! It is located next to the beach and you get two chairs and an umbrella during your stay. The pool and fitness center were nice. Housekeeping comes daily if you need anything You do have to pay for valet parking everyday which can add up quick. Overall I enjoyed my 5 day stay here.

Nice, quiet & clean hotel.It's dated and beginning to show its wear. The room furnishings are aged.The lobby couch cushions are soiled as well.The ridiculous $35/day "resort fee" added at checkout is complete BS, especially for business travelers who only sleep & shower in the hotel. Who uses the pool in the dead of winter?

The rooms smell like damp mold. The carpet is older than me and so is the decor. And my TV didn't work. Had to ask for that fix and still no real improvement. Sucks

Beautiful location and great staff are the reasons to stay here! The hotel itself is a bit dated, but the facilities are clean and well-maintained. The gym is decent, and the pool area is quite nice with views of the ocean and food and beverage service available poolside. Beach chairs are complimentary (included in the resort fee), which is not the case at all beach resorts. The best part is, of course, being steps away from the sand.

I am very disappointed with this hotel. I paid for a PURE Wellness Oceanfront King Balcony room, and was downgraded to a normal oceanfront balcony room with no air purifier. Walking in we noticed it had a very strong cat urine smell, and within 30 minutes the toilet was overflowing. The room was dated and did not have USB plugs for charging our electronics. When we attempted to obtain a drink in the lounge, we were denied service even though there were still five patrons drinking. It seemed as if we were inconveniencing the staff by keeping them from going home. Finally, when we returned our valet key at 1 a.m., the front desk staff was asleep at her desk, and the security guard instructed us to leave the key next to her head. For the price we paid, we expected a much higher level of service. We will not be returning.

The resort is in a perfect location for spending time on the beach or the ability to walk to superb restaurants and shopping. The experience and customer service was a 5 star! Everyone was friendly and overly helpful. From the friendly and quick valet to the front desk staff to the restaurant/bar staff everyone was very welcoming and accommodating. We booked a corner king room and the size of the room was spacious. The room had a mini-fridge. We didn't realize bottled water was available when you wanted some. We purchased a case of water before our arrival because we try to stay hydrated at the beach. There is a keurig in the room or a free espresso machine in the lobby. The rooms and balcony need a little TLC to get it back to a 5 star resort but it was still very nice. The room and facilities are very clean. The resort has an upscale feel. The pool was warm and clean and the beach access was perfect. The beach had beach chairs and not loungers and no umbrella (maybe because it was March). There is an outdoor fire pit area as well. If we are in the area again we would book at this resort again.

Terrible ! Walk in room and the grout is mildew/mold! Such a disappointed for an expensive "resort". We request rooms next to each other with family in town and thou we were told ahead they could accommodate NOPE!! Didn't even do that! Won't be staying in this place nor recommend this to anyone i know ! Thanks ruining my 40th birthday weekend!!!!

When booking for a girls trip this resort appeared to check off all the boxes. The images of the rooms on the site make the rooms appear much larger then they actually are. A cheap basic double bed at the holiday in was much more spacious then this resort. The bathroom was super small. You have to stand on one side of the toilet to open and close the door to gain access to the shower. Two women getting ready cannot share this bathroom space! Upon check in we were told water in the room was free but stocked refrigerators were extra. Well, we had an empty refrigerator. The website has no mention of parking but upon arrival it's valet ONLY. Adding the do not disturb sign to your door served no purpose as we woke to the cleaners knocking on our door at 7:45 AM! Check out instructions were text on check out day at 8:05 AM but check out is at NOON. No sleeping late at this resort! We had spa appointment on arrival day at 5pm. Three women in our party and two of the three were very disappointed. Ginny was amazing but the other two not worth the money! $170 deep tissue (wind surfer) was NOT even close to a deep tissue. I even requested her to go deeper and she didn't. She spent 12 seconds (yes I counted) on each foot and didn't even massage hands or neck. 22% gratuity automatically applied regardless of your service experience. I went in before my friends and one of my friends was done before I was making her total massage time around 35mins. We were not offered any refreshments but saw other women with champagne flutes (website says spa offered light refreshments). The mini cookies that were on a counter were removed before we were done with massages so definitely no snacking after, these ladies were ready to go home! We had ten minutes to get dressed after our massages so no time to use the showers or hot tub. The door or lack of door to the spa exposed us while changing to anyone in the hall including men who were gaining access to the men's spa side. That was awkward! We couldn't find ice machines so we called front desk and ordered ice and it didn't arrive for several HOURS! First morning we had NO HOT WATER for showers! Overall the resort was very pretty, clean and a super close walk to get to the beach and local restaurants. Once you park there is really no need to drive so I give location a five but spa and hotel service a 2! If you are allergic to dogs please be advised this is a dog friendly resort. We happened to love the fur babies but if you have severe pet allergies please be aware.