Jax Lanes Bowling Center

I had an extremely disappointing experience at this bowling alley. Firstly, the staff were incredibly rude. I understand their policy on outside food and drinks, but their refusal to provide a simple cup of iced tap water was unjustifiable. Instead of offering a basic amenity, they directed me to a grimy water fountain that was far from appetizing. I advise management to look up how much bacteria can harvest on water fountains. Paying customers should at least get a free bottle of water or a cup of water at the very least.On that hot night, I politely asked for ice with my water, only to be met with a flat "no" by the rude young lady behind the counter. Contrastingly, she was quick to offer my friends and me a free styrofoam cup of Sprite, raising questions about their priorities. Adding insult to injury, when I accidentally dropped the cap to my drink, they refused to provide a replacement. When I requested a refill, I was met with yet another uncompromising "no".The stringency of their rules borders are absolutely absurd, and their lack of basic customer service was deeply disappointing. A visit here left me thoroughly dissatisfied, and I would caution others to consider "BOWLERO" right down the street where hospitality and common courtesy are better upheld.Matty, if you see this don't bother responding to this review to try to make things "right" because according to many other reviews mentioning the same issues from over a year ago that you've also responded to nothings been changed the slightest. Do better. Until then. I will not be back

Had a blast bowling here with my friends on friday night! Approx 15 of us, ages 20s and 30s, scored 3 lanes together and enjoyed some cheap beers & cosmic bowling. The guys at the front desk were super nice, the lanes smooth, the computers simple to use, and the bathrooms very clean! What an inexpensive fun night out!

Good place the only thing about they're very strict on who they give they cups to at the bar I tried to get an extra plastic cup they said no...

This place was fun. The seating area is set up in a non traditional way, just tables out for each lane. Place was packed, everyone was having fun. Bathrooms were clean. Didn't try the fiod but definitely a fun place to come to for a fun night with the family.

This bowling alley is one of the cleanest, most enjoyable I've been to, other than those that are brand newly built. The new owners have upgraded the equipment and refreshed the interior decor. The staff is pleasant and the snack bar has a reasonable menu -- would like for them to add bags of chips to go with sandwiches, but ----- I love that they have house balls that actually fit an adult hand. And, I love to see the number of children and families that come in to bowl.

My friends and I love this place. We come every Wednesday after the leagues leave. The staff is always soo friendly and attentive when needed not to mention it's so clean. Dina makes a fantastic Jolly Rancher drink & Paige always makes such good and fresh food! Wanda, Michael, and Krissy are also super nice and extremely helpful, as well! I would 100% recommend this place to anyone looking for a good bowling alley!

Jax Lanes has great deals most every day! Sunday-Thursday there's always some kind of deal. The food is regular bowling alley food, but at a great price. It's very family friendly with great music. Jax Lanes is always a fun experience.

If only I could give this establishment a ZERO star, I would!... Horrible customer service! I'm not even sure if it was because we're Asian or not... There was about 20 empty lanes and they didn't even bother to book us a lane! So group sat and waited at one of the many empty tables that they had open, and was told we couldn't sit there, with no explanation! DIDNT MAKE ANY SINCE AT ALL! BULLSHIT!

I just got done with a SUPER long day and I try to come here to have a fun night with a nice vibe but then one person brings in some outside food and they have to turn on ALL OF THE LIGHTS it completely ruins the vibe and makes me want to leave. Plus both of the stalls in the men's bathroom were clogged. Granted the staff here are amazing so no hate to them but like come on just let me enjoy my night

Was never more than a 3 Star Bowling Alley. Most of the time the ceiling fans don't work. The place is a little dirty too. But the worst part now is they are installing string bowling. This differs from the free fall bowling and is more of an entertainment than it is true bowling. Only really good thing about it. Is they have good prices. If you're out to rent a pair of shoes and use a house ball and have fun, be a good place to go to. For the more serious bowler, it's not good. Will be paying double the price to bowl somewhere else, but at least it's not this *ull *hit "string" bowling!