Hudson Cookie Co

YUMMY!!! these cookies are delicious.I ordered the flower shape sugar cookies for a school event. The cookies were beautifully decorated and they tasted great.-Great customer service-Delicious cookies -Not over priced

After calling some prev businesses we had ordered from and being turned down flatly ( even when explaining this was a quicker turnaround due to invetro and difficult preg) others were like "too bad we're too busy "- which fyi is good we encourage success of local businesses & we wanted to support local in Jax. Finding Hudson Cookie Co. and speaking on the phone to such a warm and helpful small business owner we were thrilled!!! Will update as to the final products - we are so grateful to find this company!!!

I've just ordered again from Flippin' Good Cookies and there are no words to describe how delicious they are!! I've known this wonderful group nearly 10 years and my friends, family, business associates and neighbors adore when they get any variety of these fresh, beautiful and quality cookies! Stop by their cookie boutique near Town Center for samples! #cookies #gifts #buylocal #bestcookiesever

I frequent Flippin Good Cookies as a walk in customer on a weekly basis. I will forever enjoy the Girideli Moca Cookie. It is a life changer. Janice has also helped me with large orders on the fly before, she always comes thru with a smile on her face. Highly recommend.

Love love love the Hudson Cookie team! Contacted them with some ideas on personalized cookies and they exceeded my expectations. Highly recommend!

Delicious cookies and beautiful too! We ordered cookies for our sons engagement party and they were wonderful!

Freshly baked desserts are the best smell in the world!!! It hits you the moment you step into this place, and you know you're in for some tasty treats! The space is well lit and welcoming, kept especially tidy. What a great selection they have, it's almost hard to pick when you're limiting yourself. I recommend that you don't go in hungry. Do yourself a favor and eat lunch first or you'll buy out the whole store. The cookies were well worth the price. I could make myself ill off of eating them. The clerks were very helpful and made some wonderful recommendations of desserts to try. I'll be back soon for a second round!

no one responds to email or phone messages!! horrible way to conduct business !! stopped in to physically place order and a tell gentleman said to do it online!!!

Christina was wonderful to work with and my daughter at JU said the cookies were delish!

The cookie cake that we got after corrections was great! Highly recommend them for the flavor and texture. The issue came with the decorations, that is why they got a 3 star and not a 5. If I had gotten the correct one the first time this would be a 5 star. My son ordered a cookie for his girlfriend's birthday and he didn't want the ordinary mall cookie cake, he wanted something special. He just had surgery on his ankle and was unable to drive so I volunteered to drive the 26 miles (one way) to pick it up. The cookie that he ordered was supposed to be extra icing with purple/white colors. That was clearly on his order. When I walked in and he opened the box to show me the cookie I was stunned. (I had to include the picture so you wouldn't think I was exaggerating) Yes, if you can be shocked over a cookie cake I was. It was nothing like what he ordered, it looked like a funeral cookie, not a birthday cookie cake! That wasn't the worst part, the worst part is when the man working tried to convince me that was purple. I said that isn't purple! He said, there are a lot of different purples, it wasn't specified which one and I replied, did you ask? Crickets...... I saw a lot of purples on their website and NONE of them looked like this. It was almost black, and the white wasn't white, it was a cream color, which I was told is the virgin buttercream color. It also didn't look like the extra icing one on the website, it has florets instead. Then the lady walked out and said, "I'm sorry you don't like my work". What?!? I said, "I never said I didn't like your work, why are you taking this personally?" What I said was "It wasn't what we ordered." The work was very nice, very cleanly done, it just wasn't purple and white! At that point she did the right thing, finally, and said she would make another one, but it would take about an hour and I agreed to wait. I think what ticked me off so much at first, was him trying to convince me that was purple, instead of offering a solution and not once, not one single time did either of them say I'm sorry. The takeaway from this unfortunate incident should be for the customer ordering, be very, very specific, maybe even point out on the website colors, borders, etc. The takeaway for the owners of the company, which I hope they take as constructive criticism. If you are going to do custom work, ask more questions so you can be sure you know exactly what the customer wants. Maybe even add color choices on your website, border choices or ask which specific one on the website they are looking at. Ask more questions! Don't try to tell a customer they are wrong, ever, especially when you know they aren't. And learn to say "I'm sorry, what can we do to correct it". I attached pictures of the first one, that is the black and cream one and then the one she made over, which is what it was supposed to be.