HOTWORX - Jacksonville

Love Hotworx! Katie and team are awesome! The exercises are very doable for a beginner. I lost 12 lbs in 90 days! Would recommend!

Clean facilities, great staff, great workout programs. Can't ask for much more . Great location right next to the Publix at Town Center, which makes it easy to plan my post workout meal.

Great staff here. Everyone was welcoming. The gym wasn't crowded. And even if several people are in there, you are not in close contact with too many. The classes are held in your own separate sauna box. You can share with up to two friends, for a total of three. I enjoyed the setup. Hot blast was my favorite class but hopefully I can try all the other classes. The have a small area in the back with weights in case you want an extra pump. Nice and clean environment. Good rates going on now.

Feel INCREDIBLE first time ever. This place is the real deal!!!!! Very cool concept that allows for an individualized experience at your convenience. Super clean!!!!! Will be a member 4 life Thank you Hannah and Gina!!! They were fantastic.

Tried the hot yoga class today. I have never sweat so much, felt amazing to do it inside a sauna, just walking in I felt relaxed! I got a tour of the facility. The staff si knowledgeable and friendly. They are the franchise owner. Checked on me that was OK and showed me the sauna volume and other controls. They run a special this month. I love the class the video instructor said a lot tlf encouraging and positive statements. Very nice experience and very affordable for a 24hr a day access facility!

I honestly thought Hotworx was another Chinese takeout place and decided to look them up to order food one night and oh boy was I wrong. Perhaps it is a sign to get back into fitness. I checked out their website and signed up for a free session. Katie contacted me almost immediately via text and explained how it works and scheduled me in Friday evening. Katie was a super human who explained everything to me thoroughly with kindness sprinkled in. She walked me through the whole process, explains what each room is designed for, there's even a small non-hot workout area with free weights. There is also a shower and lockers. My only irk is that to use the ISO rooms you have to purchase a Hotworx yoga mat, you can't use your own. That requirement cuts down 1/2 of the available types of workouts I can partake in. Hopefully in the future this policy can be revoked because I have 6 mats, does not need to buy another mat to workout. Perhaps this location can have a few Hotworx community mats where you can lay yours over.I decided to sign up the same day after my session and is now a proud orange member.

Wonderful work out. Owners are great. Place is extremely clean whenever I go. Workouts are easy or hard. You work at your own level. I highly recommend it for people with inflammation. It really does help:))

Nice and clean place. Equipment in great shape and owners step up to clean regularly! Thank you for having a great studio I can workout in!!

If I could give a half star I would. I have been going to this gym for almost a year and had no issues. Yesterday I went at a time unusual for me. When I got there,sales woman with dark hair never greeted me( just stared me up and down). It was a little crowded when I got there so I got a kettle to workout in another area. This dark haired woman, came behind me, made eye contact and took it back without ever speaking a word to me or ask me any questions. I went and asked her why did she do that, she said " you can't use the kettle ball in the sauna". I told her that I wasn't planning on using kettle ball in sauna andI asked is it ok if I use it elsewhere. She said "Oh, I didn't know. I'm sorry. That's ok.." I took the kettle back and finished my workout. As I was leaving, the same sales woman, who still hasn't introduced herself says "I saw you in the sauna only using the HotWorx towel and that's against the rules. You can't be here if you won't follow the rules," I said " Ma'am you have been being weird since I got here. I am doing the same things I have always done. I don't like the wood mat because it gets slippery. You haven't even said hello or told me your name but you keep following me around talking about I don't need to be here if I can't follow the rules. I have been very respectful of your building and it's equipment. If I'm doing something wrong I don't mind being told but your energy is ruining my workout." I called to express my concerns to the owner of the gym and she told "my employee did nothing wrong." I expressed to her that her employee was borderline racial profiling, never spoke, never introduced herself, accused me of breaking rules that I am willing to follow when I know what the rules are and that I don't mind being redirected (professionally and respectfully) when I am doing something wrong and that her employee behavior was not appropriate, helpful, professional ect. The owner, with a very flippant/dismissive tone said "my employee must just been having a bad day." I go to Hotworx to disconnect and practice self care. I don't have an issue with rules (I believe they keep the environment safe) but I do believe a sales associate should be able to convey the rules, culture and policies of facility (especially to a long time customer who has never caused any issues) without making the customer feel embarrassed, disrespected and humiliated.And let me add that the owner says she reviewed the cameras but she can't hear what the employee was saying to me and you CAN see her following me, taking the weight and then giving me permission to take it back, stopping me on the way out as I was leaving to tell "why did you only put a towel down in the sauna, that is also against the rules, I haven't seen you before, did Katie give you permission to only use Hotworx towel?" This employee NEVER said hello..NEVER introduced herself as an employee...The sauna made eye contact with me, took the weight and walked off...this was her how she acted the entire time I was there. All the owner had to do was apologize but she KEEPS defending this employee's unprofessional behavior!Update: The owner is not taking responsibility for the actions of her employee that made one of her long time customers uncomfortable. I have been going to that gym for over a year now and I have had no issues until I went there that day. I had not been doing anything that I would not normally do. Also, I have been reminded of "rules" before in a professional, non threatening way and things were fine. The owner refuses to let me out of my contract so I will continue to go to this gym. I will also continue to make reviews about my visits on here as a way to keep this establishment honest. Racial profiling is very real and this white owner's flippant dismissal of my experience says a lot about her whole establishment

my workout was amazing with the infrared heat. going in I thought I would be too hot to continue but able to finish and feel great! a clean environment , with a very friendly staff, helpful and knowledgeable. loved - loved my experience !!!!