HolySmoke Barbeque

Not impressed. Giving 2 instead of 1 star based on it being a small business. I went in with high hopes and could smell the smoky wood aromas. I finally got my order and drove home to enjoy it as I was really hungry and was looking forward to the pulled pork and some potato salad. I had three containers, which I opened my wife's smoked meatloaf. It was small, and she is a huge meatloaf fan, but it was a very small portion covered in the coleslaw liquid, and she said she was far from impressed. My son's was a brisket sandwich (I asked for the brisket, not a sandwich), and he said it was o.k.. I then opened the 3rd container, which was my wife's fries. Basically, my pulled pork was missing, and I understand things happen; I was very upset but figured I'd call, and they would realize the mistake and have it waiting for me. I called and was immediately told by the young woman at Holy Smoke BBQ that she had packed my food and knew I had all three containers. I said, yes, I did get three containers, and one was just my wife's french fries. You could tell she knew she screwed up, but instead of apologizing for the screw-up and having accused me of fraud, she said, "That's strange," and took no ownership of the mishap. She then offered to refund my meal as she had no expectation of fixing the issue with the meal I originally ordered. Although I appreciate the refund for something I never got, I would have preferred getting the food I paid for and not being accused of being a thief.I love to support local small businesses, but based on my first visit, which was AWFUL as I was essentially accused of theft within a fraction of a second before the employee's lightbulb went off that she messed up, I will not recommend this business and will NEVER be back. I've already shared this awful experience with at least a dozen people as I was p!ssed to be treated that way. That type of employee can cost a business their entire business. Good Luck.This was the 5 points location.

STOP! This brother started from his trailer putting out & showing out. Clean, decent and superb culinary skills in Soul food., I don't personally know this guy, but you are missing a hidden ""GEM" this guy has expanded his professionalism to a Brick & Mortar. Who ever you are in that kitchen, Bro! don't change you skills.

We went there today for first and last visit..The ribs we're watery as if they were cooked in a pressure cooker.. Definitely not smoked ribs..The ribs were served on top of stale bread..The greasy fries were covered in BBQ sauce..It was poor at best..I asked the person in the kitchen if the ribs were smoked and he assured me that they were to which I doubt..There is plenty of better BBQ in Jacksonville..

Food was very Mid for 16$ for a pulled pork sandwich and the mac and cheese which was gross . Warm sweet tea with like no ice. The service was alright and the ambiance was a little weird for 12:30 which is the middle of lunch time. Won't be back.

I stopped at the restaurant on January 18th and ordered the combo chicken and ribs. When I receive my order it appears the chicken was chopped up instead of whole pieces of a thigh it looks as if I had half of a thigh and the ribs were chopped pretty much in half I don't think I had three decent bones the food taste good but to not give the customer what they pay for is not what you're advertising. If this continues you're not going to survive over there on Post Stree. Also, your manager says one price for the combo Chicken and rib$22.49, but I was charged 23.33 plus tax. The cashier told me there's a 3% up charge for using the credit card machine. Well when you do the math it's not mathing my total bill came out to be $25.08 ... I kept trying to figure out how much did you actually charge because it's definitely more than 3% on the $22.49?? I'm definitely considering reporting this to the attorney general's office or the better Business bureau.

Bbq is delicious and the service was super awesome. Will for sure visit again! Tried ribs, chicken, and turkey leg with some sides and everything tasted delicious!!

First visit was good. Meat is tender with excellent smoke flavor! Service was good.