Ground Level Coffee

This is a tiny coffee shop at the ground floor of the downtown Bank of America tower. They don't have much for inside seating - it's a small place - but there is an adjacent "outside" atrium where I was able to spend a bit of time and power up my phone/laptop while working.Friendly service and my cortado - in a ceramic cup! - was excellent. Great coffee and at 8am, just the jump start I needed to start the day.[Review 19319 overall - 1666 in Florida - 289 of 2023.]

The coffee...yes! The only thing that matters & they do it right! I love that they use Bold Bean coffee. It's honestly the best coffee around. It doesn't taste burnt or acidic like other places (think Starbucks, yuk). The 2 girls that have served me are very nice. The atmosphere is like a breath of fresh air in the middle of the city. I can't stay away from this place.

For some reason, I thought that I would be looking for a cafe with its own building. Well, it's not. It is inside of the Bank of America building on the ground level by the entrance. No judgment. Batista was so friendly and very sweet. I had their specialty, lavender latte and oh my, it was sooo tasty coffee. It is exactly what I needed as my first cup of coffee in the morning. The chair was very comfortable and I sincerely hope that one day, he gets his little cafe open!!!

Ground Level opening up around the time Vagabond left its downtown space is more clutch than MJ in the 4th quarter of a Finals game. It is my new go-to spot. The coffee here is excellent (personally I think the iced coffee is so good that it's not worth the premium for their nitro), and the food is outstanding -- they've got killer scones, doughnuts, really nice quiche slices, and some other more lunch-type stuff. The staff is extremely friendly and efficient. I'm almost glad that it is tucked away inside the lobby of the BOA building so that the lines aren't too bad (yet).

Amazing and beautifully presented! Our office was treated with breakfast from Ground Level Coffee shop and I have to say it was AMAZING ! Everything was delicious and the presentation of food was on point. The coffee was fresh and delicious! My new favorite breakfast spot downtown.

Great coffee. Great espresso. Great staff. I'm very particular about my Nitro Cold Brew, and this one may be the best I've ever had! Food is awesome too! Thai Peanut Crunch Salad is a must.

Must try if your downtown Jacksonville. Freshest expresso and coffee I've had in a long time. Met the owner Jonathan and he gave me a free pastry sample that was amazing. I will be back soon.

NOT worth to try. The chive/cheese scone is days old, dry and hard and tasted of staled grease. They "heated" the scone up but the center is cold as if it came out of fridge. Price tag for this scone is over $5 dollars.