Great Clips

Nice spot the staff was very friendly I haven't seen this many hair stylist in one area in many years. All seem happy had some 89's music playing and the place is decorated for st. Patrick's Day. Lots of people get hair cuts from kids,men & women. Just a well rounded good vibe in the place. Lots of sales going on as well. I had Mrs.Marina for my stylist she was great listen to what I wanted and took care of me. Oh the app is so easy to use and you don't have to wait inside just go in when your name is at the top of the list.

Great Clips is the latest store to open up in the first phase of The Pavilion at Durbin Creek in the Saint Johns area. The first phase will house a multi-tenant shopping area. Once completed, it will rival the local Jacksonville shopping areas like the Town Center.Being a new store, this store is nice and clean. Nice modern interior decor. The staff is very attentive. I got my hair cut done by Kat and I was very pleased with the result.Additionally, being a newly opened store, they have a Grand Opening haircut special running through the whole month of July....$4.99 for any haircut.Back to school haircuts? You know where to go, take advantage of this special.That's my snip of the day. Have a great day folks.

We've had 2 bad experiences at this place. The 1st time we went, we tried to walk in and didn't have an appointment. The woman who came to the door was very rude and said we had to make an appointment and then come back. There was only one other customer inside the store. This was at the beginning of COVID. Maybe that was the rules at the time but it should have been handled differently. Then today, my son went in and asked for 2 inches off the top and she took at least 5 inches off the top and gave him Elvis sideburns. He's 16 and devastated. Not to mention he said she kept cussing and then made a crack about his father's lack of hair. Please go literally anywhere else to get your hair cut.

Our first stop on G-D. daughter/D-D father day we came to great clips Durban for her to get a haircut. I was most impressed with how clean and well organized this hair salon is, the team working diligently to clean up behind each haircut so the next person coming in did not have to sit with other peoples hair around them on the floor as I have seen in other salons in the past. We were greeted immediately upon walking in with a very friendly woman and because we did not check in online, which I think is a great feature, we had to wait however the weight was less than 10 minutes. Staff was very attentive as I watched their interaction with others as we waited for her to get her haircut. Unfortunately I do not remember the woman's name who cut her hair but she did a fantastic job providing Molly with exactly what she wanted. She left here with a smile and very happy and that was worth everything to me.

I checked in online and got a 120 min wait time. When I showed up 15 minutes before the time was up they told me I was no longer and the list and would not even allow me to show them my confirmation that I had checked in. The women checking if I was on the list was very short with me and when I told her I had checked in 2 hours before she just rolled her eyes and walked away. I feel they where just so busy they removed me from the list.

Marine was awesome today. Fantastic haircut. The location is sometimes busy but worth the wait. Great experience every time.

Go to a different Great Clips. My son went in for a trim, and they shaved his head.I hope it grows out enough before Christmas

The women here are not courteous at all. Not customer friendly and almody even rude. The place is very well located but customer service should improve 100%Felicia did a great haircut to my boy. I'll keep coming for just her performance. I'll like to see more friendly staff on the front desk for sure.

I made a Yelp account just to trash this place. I asked for a 5 around the sides and back and 1/2 inch off the top. The lady ended up cutting off upwards of 2-3 inches off the top cause she wanted to talk to a co-worker about how much money the store had made that week, instead of paying attention to what she was doing. I basically ended up looking like I got my head shaved. I wish I could rate this place 0 stars. DO NOT GIVE THIS PLACE MONEY.