Grand Nails Lounge

I love this nail salon! The reviews were lukewarm and I was hesitant at first. We recently moved to E-town and my husband got me a gift card to this salon. I am hooked. The service was professional, the staff was friendly and the vibe was relaxed. They offered me a drink as soon as I sat down, and the massage chairs had built in hand massagers. This will be my regular place from now on.

Tried this place out since I saw that their Google reviews had a 4.8 rating which In my head this place must be very good!!! But it was a lie. The service provided were amazing by each and every one of them but they kept upselling which I did not like to stack up the bill. Everything was great when it comes to the pedicure part but the nail part were not it. My fiancé who had 2 pictures which I've attach below as an inspiration picture to show how she wanted her nails done but as you can see the outcome/result of her nails weren't exactly like the picture shown. The shaping was not accurate, the polish was to thick and what was suppose to be cheetah print ended up not matching cheetah print addition to that also cut her finger when trimming the acrylic down. Well for me, I got the regular manicure added with a shine but after2 hours I notice it was peeling..... which I don't think that should occur. As well some of my nails were cut unevenly Pedicure was very good, but I wished they mention the ingredients they were gonna put on me, just in case if I have allergy issues.Overall, wasn't worth the money I spent......

Clean and organized nail salon. I was greeted promptly and taken care of within moments of walking in. I initially was going to get the No. 2 pedicure ($42) but they only have a lavender scrub. I am allergic so I had to opt for the first pedicure. No other option for the scrub but the lavender scrub which was disappointing. I was looking forward to the No. 2 pedicure. The nail technician was very kind and respectful and asked if I still wanted the hot stones even though I couldn't use the scrub. I opted out and told the nail technician I wanted to continue to have the No. 1 pedicure. The massage chairs are so comfortable! I love the different modes and intensity settings. There are two sides of nail stations and pedicure stations. The salon does not have a smell of chemicals. Very comfortable AC setting. This salon did not offer me a refreshment as I had brought my own but worth asking if they do offer any.There are signs stating the establishment highly prefers cash payments for services and tip vs credit card payments. I tipped in cash but paid with my card.

Lyn did an amazing job. I'm so happy with them! She is truly an artist. It's so much fun here. Great massage chair. Hopping music. You leave feeling invigorated.

. It's unfortunate that I came in for a pedicure when it was not busy and your staff was rude and impolite . It was not a relaxing or professional experience . The pedicure water was cold , and its was not only me . The customer next to me had to get hot water from a hot kettle into her bowl. Your staff member is having a language barrier , so I had to go to a different pedicurist . Then the staff member kept interrupting my pedicure because she couldn't communicate with her client on the water temperature , style of nails , pedicure # etc , . Then my polish at the end was very messy and your staff kept complaining and laughing at our faces

I want to start off with saying I called beforehand and let them know i'm new there and am picky. That i want someone who's good and the guy on the phone told me yes no problem. Came here for the first time yesterday with my boyfriend for pedicures and had the worst experience. Started off with the minute we sit down they ask which pedicure we want. They point right at the $96 one, the most expensive... I tell them we're gonna do the second one. They were pushing so hard to upsell and it was so irritating i should have left then. No matter which one we picked they chose a more expensive one. Then, I informed my lady the acrylic was lifting from my natural nail on my big toe and we should soak it off. Nope. She takes her tool and starts cutting it off including my natural nail. Now, she has to rebuild with acrylic which apparently she doesn't know how to do. Now another tech comes over to do it. Now at this point i've informed both of them 5 times I want my nails cut down a good amount because they grow fast. Yet she kept building out the acrylic...I then asked for a pinky color for my french since i don't like clear. Told them this 5 times. Yet she continued to paint my nails with the clear color. She told the other lady to put a lot of coats so it gets darker. This doesn't make a difference with clear. So with the color on my nails (she painted 2) she put my foot under the lamp (it's gel). WHAT?? I took my foot out and she tried to put it back in... now i'm annoyed. She then had to get the person answering phones to get me a new color and he painted my toes. the massage from my original nail lady sucked. also one of my toes was cut and colored crooked... my big toe has to much acrylic on it it looks like it's lifting.Go somewhere else... I will not be coming back.

Took my daughter for manicures today and wanted to try the new spot in town. I was pleasantly surprised at how beautiful it is inside! We were taken in right away and the workers were all so friendly. I caught a glimpse of the massage/pedi chairs and I wish I was getting a pedi! I can't wait to come back and get one! They're running a 20% off special right now which is great. I am so happy we tried this place!

Grand Nails Lounge ETOWNy11025 Etown Pkwy #201, Jacksonville, 32256 Dm me for any questions Call, text for an appointment (904)503.0238 or( 727)458.1163 (540)431.0332 https://grandnailsloungejacksonville.com#jacksonville #jacksonvilleflorida #jacksonvillefi #jacksonvillephotographer #jacksonvillephotography #jacksonvillebeach #jacksonvillejaguars #jaxbeach #jaxbeachfl #etown #etowntiktok #nail #nails #nailsartvideos #nailsart #nailsalon #nails #nailsoftiktok #nailsvideotutorial #nailsupply #nailscheck

Worst experience of my lifeI have been getting my nails professionally done for about 10 years now and this place might be one of the worst places I have tried.Since I sat down they tried to up-sell me and telling me to pick dip instead of gel. The person doing my nails told me that a simple gel polish change cost more than what was described on their website.After telling him I would do dip, the man doing my nails proceeded to do them in a rush, not asking me what shape I wanted my nails or what length It you are going to up charge a customer at least try to make the experience pleasant and tailored to their needs ! Horrible !

Amazing service every time! Everyone there is so sweet and they do an amazing job on my nails. I recommend this place to everyone and they always give me the most beautiful nails!