Debonair

Nice little shop full of women's accessories on Centre Street in Fernandina Beach. Many unique items. My wife, who is very particular about the jewelry she wears, found a beautiful necklace/earrings/bracelet set. Price was fair based on my internet searches and, as a bonus, was on sale. Shop attendant was very courteous and helpful. After leaving the store we found a small price error on the receipt but the store quickly corrected the error and refunded the amount after we emailed them. Very enjoyable shopping experience!

Debonair is a store in Amelia Island Historic District that specializes in stylish women's accessories including jewelry, hair clips, handbags, scarves and more. Some of my favorite items are Accent ceramic trivet, ceramic coaster, and kitchen and hand towel sets, Le Cadeaux spoon rest and matching tea towel, Jen Co handbags, sea turtle figurines, and Holly Yashi jewelry.

I wanted to bring an incident that occurred in your shop on this day (February 4, 2022) @ 1215.I entered your store with the intention to purchase gifts for my relatives. As I was looking at the bags on display, I was speaking to my mother on the phone to get her opinion. At that moment the store clerk (elderly woman with short curly blond hair) standing behind the counter raised her voice angrily and told me to "turn down the phone because she doesn't need to hear my conversation". The conversation that I was having was in a foreign language and she was bothered by it. Not only was she completely unprofessional but above all, RACIST! The store was completely empty and she didn't even take the time to welcome a potential customer or offer her assistance but instead scold me.This is such poor representation of your pretty boutique that has such ugly customer service. Not only did you lose my business that day but I will pass this story along so that no one else faces this type of mistreatment and injustice in your store or at least they are to expect it from that individual (who didn't even provide me with her name) as long as she's employed with you.I hope that in good faith, you remedy this matter.