Big Oak BBQ

Oh my goodness yes! I came here earlier today for lunch with clients and I had one of the best BBQ meals I've ever had!First off, the small when you walk in is like heaven. It gears you up for what's to come. And what's to come? DELICIOUSNESS! I had the pulled pork sandwich special which is so simple and so perfect in every way. Beautifully smoked, chopped up nuggets of porky goodness served on a couple of slices of toasted white bread. Add a little of the sauce of your choice and you are in for a treat!The fries were perfect too. Crinkle cut fries are the undisputed king of fries along with shoestrings for me. These were crisp and still fluffy inside just like they are supposed to be. I am so happy that I've been here because I'm definitely taking my wife one day soon. Awesome!

We were looking for a quality local BBQ near the airport, and heard good reviews. The food and service was good, and priced well. We would go back.

Stopped in today for an early lunch with a friend at his recommendation. Upon our arrival, the place was deserted and stayed that way throughout the time we were there. So much so, the staff were seated at tables in the dining room on their phones. This counter service restaurant is located in a small strip mall at the intersection of Dunn Ave and Biscayne Boulevard in Jacksonville's northside. Despite being bored, the staff were friendly, attentive and courteous. You order at the counter and the a member of the staff brings it to you.I ordered a lunch turkey platter with collared greens, green beans and I added a side of Brunswick stew. My friend ordered the pulled pork platter with corn nuggets and baked beans. Both plates also come with Texas toast. While my turkey was well smoked and the house sweet barbecue sauce was good (the portion was a good amount also). However, the sides were not great - the Brunswick stew was flavorful but the green beans and collared greens were flavorless. My friend did not complain about his meal but I will say his baked beans looked straight out of a can. Not really on my normal route or haunts for food but if it was, I don't know that I would go back.

I had uber eats deliver this food and it was not bad. I had the Sausage chicken and ribs with sides, collards and baked beans. There was plenty of food for the money and it all tasted well. All the meats were cooked to my taste. When in town and want BBQ I would go here again. I really liked the collards. There were also two slices of buttered Texas toast with the meal.

There is always something missing, overcooked and/or cold with my food! Since the "new" owners took over, there is always something negative about my visit! It would be that one of my sides or brownie missing! The meat doesn't have the Smokey flavor it used to have or the ribs would be dry! Their portions are NOT worth the price or the visit anymore! The flavor just isn't there! One more thing, ITS THE LOVE for me when preparing my food...THEIR customer service is horrible as well! When you ask to speak to a manager, he takes a long time coming out, then catches an attitude!!! Just fix your mistake, say sorry & we both can be on our merry way!!! So that "WOOD" be a "BIG" NO to recommend!

IF I COULD GIVE THEM ZERO STARS I WOULD!!!!!! I ordered through Ubereats when the food got here I was missing 2 items, a fried pickle order and a chicken platter order. I called the restaurant and they literally DID NOTHING to solve the problem. They argued that I was missing items, then said I didn't order, so I said I would take a picture of my order and send it to them. They said well you can come pick it up if you want it. Literally the worst customer service I have received in Jacksonville. You mess up my order then tell me to fix the problem. On top of that the food isn't even good, no flavor and over cooked brisket. DO NOT EAT HERE!!!!Side note their food look good in the picture but was nothing like that. Also no condiments for the baked potato, just a potato in a box smh. It's been an hour and I still can't get over the way this situation was handled and how disappointing the food was.

It has been three years since I have been here last. I was looking forward to a BBQ dinner with my son. Unfortunately things haven't changed. We placed our orders and proceeded to sit down, were served rather quickly. Upon sitting it was evident nothing much has changed, the table was sticky and the sauce bottles were disgustingly dirty. Then it came to tasting the brisket sandwich, the base flavor of the meat was flavorless and dry, clearly over done. Reaching for the sauce bottle to put some moisture back into this meat. The sauce bottles could have used a good cleaning. Leaving this place for the last time. It took 3 years to try this place again, I won't be back.

It was good in the past but the on my last two visits the food was not as good and prices too high for the items. I had a pork bbq sandwich that one third to half the portion of meat was fat. No side with it and I don't recall the exact price other than about ten dollars or more with tip and drink.

Stopped in really quickly to get my bbq egg roll fix, aka stumps. The young lady who took my order was great. The stumps, were not. They used to be so good!!! They seem more soggy and not as tasty as they used to be. I don't know if I'll purchase them again. I paid around $7 for 2 of them. I don't know if it was just an off day or if they have changed how they make them, but every I received was definitely but what I expected. That was the only thing I order from there, so I guess I'll have to find them elsewhere.

Nevermind the nasty dry overcooked food, the service was horrible. They sent an order of two kids meals, then the manager argued saying that it didn't matter that the menu was wrong and didn't indicate kids meal...it was our fault. The food was cold and the manager tried to convince my wife and I that we had underpaid the restaurant...and overpaid Uber.