Aloha Waffle Bar

I was looking for a dog friendly breakfast location and this most definitely is. The outdoor seating is on a beautiful patio that sits on a little pond. My dogs thoroughly enjoyed it. The food was great, and so was my latte. My review is due to the service. I was immediately greeted by everyone upon walking in; the staff were extremely friendly and helpful. After I placed my order, the cashier asked if I wanted pup cups for my dogs. Very thoughtful. The store owner, Melissa, came outside to meet me and we had a lovely conversation. Overall, just a wonderful experience; 10/10 would highly recommend.

I was really excited about finding a new boba place. I really think the place could be great. This was my experience: I visited Aloha Waffle Bar hoping to grab a meal, but the experience quickly became frustrating and concerning. The staff refused to provide ingredient information, citing concerns about "revealing secret recipes" and stating that their manager would never allow them to share such "proprietary information."I explained that I wasn't asking for their recipe--I simply needed confirmation about potential allergens due to an autoimmune condition that makes blindly ordering unsafe. Despite this, the person training a new employee was dismissive, rolled their eyes, and said, "I absolutely can't tell you if what you're asking about is in our food," followed by a wink.HE WINKED.I stood there, dumbfounded and silent, trying to process the situation.The trainer eventually stepped away and, upon returning, begrudgingly shared the ingredients in the tapioca pearls. However, he then instructed the new employee never to disclose ingredient information to customers in the future. When I politely pointed out that the FDA encourages sharing allergen information to prevent health risks, I was told no further information about other menu items would be provided. At that point, I let them know the situation was too uncomfortable for me to continue, and I decided to eat elsewhere.The whole interaction was bizarre and troubling. Providing basic allergen information--such as whether a dish contains specific allergens--is not only a fundamental safety measure but also common courtesy. Instead, the trainer repeatedly emphasized that their manager strictly prohibits disclosing any allergen information to "protect secret recipes."This attitude isn't just dismissive--it's dangerous. I wasn't asking for a recipe; I was asking whether something contained an allergen that could harm me. Being met with scolding and a rehearsed spiel instead of empathy and transparency shows a lack of understanding and proper training. It made it impossible to feel safe dining there, so I left and went to Pandan Leaves next door.Under U.S. law, restaurants aren't required to provide recipes (and to be clear- a recipe was **never** asked for) but they are subject to regulations under the Food Allergen Labeling and Consumer Protection Act (FALCPA) and the Americans with Disabilities Act (ADA) when it comes to accommodating food allergies.The FDA encourages restaurants to share allergen information, particularly regarding the "Big 8" allergens (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soy).Now, I'm a reasonable and understanding person--I absolutely don't expect restaurants to accommodate my food allergies or guarantee the prevention of cross-contact. However, I do expect to be able to ask questions, be heard, and be understood without receiving a robotic, scripted response aimed at protecting "secret recipes."I want to order. I want to support a small business. I want to tip well. I want to make a connection and bond over a great customer service experience. But let's be honest--a recipe won't matter much if someone dies at your establishment due to a lack of transparency.The decor is charming, and it's clear the space was designed to be welcoming and fun. Regulars seemed comfortable, and the seating in the back is a nice touch. There's a lovely lake view with lots of spotted ducks, which adds a playful element to the experience.However, the refusal--or inability--to provide basic allergen information overshadows all of this. While the dismissive tone of the trainer was unprofessional, I believe this issue stems from poor management. If management isn't setting employees up for success to support their customers, it's unfair to place all the blame on the trainer. Should he have rolled his eyes at me and dismissed my health concerns? Absolutely not. But he works in the service industry, and maybe he was just having a bad day. I can look past rudeness.My issue lies not with the rudeness of an employee but with the policies set by their employer. The manager or owner should understand the impact their decision to operate a business in this manner has on customers--particularly those with food allergies.If you have food allergies, I strongly recommend being cautious. The lack of transparency and concern from management regarding allergen safety makes it clear that your health is not their priority.Strange, disappointing, and potentially dangerous.

Boys deserved a sweet treat for completing some of their science projects so we checked our list of places to try and here was picked. We were welcome as soon as we walked in. My son wanted a vanilla milk tea but they didn't have it on the menu but the nice manager said it would be done so he was so happy.

Stopped in to try something new and different. Do not go if you are in a rush. We were the only people in there and it still took a long awhile. But the cashier was the only one working in her defense. Food was good though I'd give it another chance.

Loving three vibe. Came here in the afternoon and there was no wait. Our server was friendly, and the food wait was about 15 min or so. Food looked great, large portion for the Nashville chicken. She had the brunch waffle which was kinda small. I couldn't taste her food because she devoured it but I enjoyed mine. Wasn't too spicy and just the right enough if sauce.

Great location with a beautiful lake view! Ordering at the counter was very quick and the cashier was friendly and helpful. I ordered a monkey business waffle, which was delicious! However, there was quite a wait to get our food, and I do think it is slightly overpriced. Nevertheless, this is a good spot to get a relaxed bite to eat with a nice view.

Expensive but sooooo good! Kids had a blast and the outdoor seating was great. Food was amazing as were the drinks

This BLT waffle is everything! I also got the passion fruit tea and a frozen strawberry tea with dragonfruit and passion fruit boba. The delivery arrived fast and fresh :) Will definitely be going again in person!

Service is great and food is amazing!!! Definitely worth the 2 hour drive. We have had da Floridian, Ono Caprese with bacon and avocado added, Oreo lovers, and the Pb waffle cup! So Inlove

Anytime I'm on a layover I love visiting these different bubble tea places. This spot did not disappoint. It was about 7pm when I came in on a Monday and it was empty. I ordered the chicken and waffles and a strawberry milk tea with boba. Everything was delicious and made fresh. They even had wifi and an outlet right here to charge my phone as I ate.