Wingstop

Love this location of WIngstop. Sometimes I order my wings on time, its never a long wait in getting them or picking them up from Door dash. Great service and the wings are good. Pretty expensive, but they have some new flavors and all. But its great taste and good wings.

Worst experience ever. I ordered over an hour ago, and the order got cancelled. I call the store, and they first said their website crashed. Then i spoke to the manager and he said it got cancelled because it's on the delivery driver's end of it. So which is it? Also, the manager hung up on me after he said the only thing he can do is refund me. I placed this through wing stop's website but I guess their system works through door dash. I'm confused. Manager hung up and was unhelpful. Would never order from here again, wasted my time and ruined Super Bowl for me. Guess I'll just eat air.

If I can give this place a zero star, I would without hesitation. We ordered wings here on Super Bowl Sunday, so I get that it would take a little longer than usual. However, we received an email notification saying that our order would be ready in about 30 minutes so we drove over. When trying to locate this Wingstop we couldn't find it. We drove around a bit then called and was told to pull up to some random white building. Turns out this was a kitchen. I don't know what that even means, this is my first experience with this. Anyhow, we asked about our order and was told that there was a delay and to wait. Ok..... we kept checking and asking and very long story short, they kept promising that the order would be ready. When we asked how long, they would say oh I'm sorry it looks like an hour. We waited and after freaking 3 hours (we left and came back), we said f*** it and finally left. We tried to cancel the order but they couldn't do it because they weren't even a real Wingstop. What a complete nightmare. So they charged us, took our money, and the freakin wings are still cooking (weeks later and it's still cooking apparently). We checked the status and it kept saying "order is cooking".... Wtf. Shove your wings where the sun don't shine and figure out how to check your orders and what is actually in the queue. I'll never go to this place or this "kitchen" again. If you're smart you shouldn't either. Worst food waiting experience I've ever had and never again!

It's tough when you spend $30+ on dinner for 2 and they can't even give you a cup for water. I asked the counter workers for a water cup and eventually was given the same cup they use for ranch... food was average, service was subpar. I recommend the owner stop being so cheap and get real water cups. won't be coming back to this location

Talk about difficult to find this location. Little did I know it is part of Costa Messa Kitchen which houses many fast food restaurants for the DoorDash / Uber delivery business. There is NO available parking as delivery drivers take up all the spots. Food: I've had wing stop many times before but these wings were tough to eat and chewy. So disappointed.

You don't see this very often, but this Wingstop location reached out to me, took responsibility, and promised to do a better job and make things right. I really appreciate that.