Pieology Pizzeria Spectrum, Irvine, CA

It's Pieology. They have a very consistent menu. If you've never been into one, it's counter service. You order your pizza and toppings, and the staff assembles it while you watch. You pay and sit down to wait for your name to be called. After a 10-12 minute wait, you are rewarded with a very good pizza. Freshly made crust, sauce, and toppings. The dining room is a little on the smallish side, but they have a good sized outdoor deck. The problem is on a chilly or rainy day, it's a bit of a competition to get an indoor seat. The pizza is so good and the staff is so friendly though, I don't mind having to wait for an indoor table.

I tried my best to give this place the benefit of the doubt. We have been coming here since my kids were very young. My older is 20 now and for the second time when we both requested to have extra Mushrooms and veg on our build your own pizza. We have been told that there is a limit on extra mushrooms stated by his manager Carlo, I think. I am extremely disappointed. When did mushroom prices has gone up so much that places have limited mushrooms? Very disappointed at Pieology from a long time loyal customer. Look at this photo, this is with what they called extra mushrooms.

Undercooked pizza! Compared to other Pieology locations, this is likely one that I would not return. They give very little toppings - when I've had to say more please six times, I get tired of it. Staff is not friendly and do not have good customer service. Plus they put red sauce on before I can ask for the drizzle, then proceeded to just throw a few drops of garlic oil on it. What's the point of spending money here?!

Updated Review for Pieology at SpectrumMy recent visit to Pieology at Spectrum was beyond disappointing. The pizza was poorly made, with minimal toppings that were concentrated only in the middle, leaving most of the crust bare and unappetizing. When I asked for a calzone, I was told it could only have five toppings. I requested extra ham, and instead of simply adding a few extra pieces, I was told it would count as two toppings. Shockingly, the staff preferred to waste the pizza rather than accommodate the request. This kind of rigidity and wastefulness is unacceptable.To make matters worse, when I asked for more toppings, the district manager, Samantha, gave me attitude. Her tone was unprofessional, and while she later attempted to mask her behavior with a fake smile and a "Have a good day," it came off as insincere. I left with only two pizzas instead of the three I planned to order, and I still paid $42 for pizzas with barely any toppings.This was the worst experience I've ever had at Pieology. The lack of customer service, poor value for money, and Samantha's unhelpful attitude sealed the deal--I will not be returning to this location. Very disappointing.

I ordered 3 pizzas, 4 drinks, and 1 garlic cheese bread. I didn't get mu drinks at all, and my 4 topping pizza had 6 pepperonis, 7 pineapple pieces and 8 olives, and im not sure how much garlic they put. The pepperoni pizza got 10 whole pepperonis for the entire pizza. Ditto for last pizza. Pizza was cold and naked, that was a waste of 60.00!! What a shame!!!

So basically when I ask for extra mozzarella cheese and the pizza maker ( Hispanic lady in blue shirt) barely sprinkles some cheese and my response was please put more her response was ( we portion control sir)! Like really, why the hell is is called craft your own if you can't even get what you want on the damn pizza. So there I am saying more, more, more and after three times one would think the pizza would be loaded with cheese. WRONG!!!!! I consider myself to be a pizza connoisseur, and this location definitely missed the mark. I shouldn't feel as if I have to practically beg to get extra toppings. With it being right in the middle of lunch rush and I was the only customer should have set off an alarm.

I had always enjoyed Pieology but their quality has gone downhill. Yesterday they skimped out on Everything. They kinda just rubbed some marinara sauce on the pizza crust (which by the way was too crunchy.. felt like a cracker).Then, they barely added any toppings. I love mushrooms and even asked for extra but they baarely tried..tbh the mushrooms are already chopped into small bits, so that was no fun.Did not enjoy my pizza, as it felt like biting into a cracker. So not worth the $14 I paid for just the pizza.

Fresh ingredients and super friendly service here. I think Pieology should make their pizza's bigger though! I can't believe this was $14. It was so small, I finished the whole thing and still am hungry.

Not sure what the disconnect was or what's changed with this location compared to other pieology locations. I've visited this location before in the past and didn't have this experience. I usually get only 3 toppings and was not allowed to get extra of the 3 because the guy said the manager instructed everyone they can't. The guy making the pizza said I could get more of other toppings. Just not more of the 3 I selected. I said id pay more for extra of the same toppings. The guy said no. Didnt make sense. I think it because they were 30 min from closing time and he didn't want to have to refill the toppings he filled for closing. Not that the people making the pizza care about this review but yeah it was not a good experience, but hopefully the managers or owners care. Didn't buy a pizza and left, because of the lack of customer service or any willingness to make things right.

Guys, they have chipotled the place. I'm embarrassed for ordering pizzas here to bring for superbowl. I confirmed with management that they have instructed their employees to put as little toppings as possible. I asked for more pineapple (which is canned) and was told they can't do that. This is the second time I've ordered with pushback from employees. Don't charge full pizza prices and give your customers half a pizza