Panera Bread

I frequently visit this Panera location due to its proximity to my workplace, and I consistently have a positive experience. The atmosphere is welcoming, with ample power outlets that make it a convenient spot for studying or remote work. While my schedule has been busier lately, I have appreciated being able to use this location for online job interviews when needed.Additionally, the staff members--Renato, Nathan, and Genevieve--are always friendly and helpful, contributing to the great service I experience here.

How long can you possibly have people waiting in the drive thru ? I'm new to my workplace in the area so I signed up for Sip Club. You'd think you could just run through the drive thru real quick for a drink. Nope. If there's even one car ahead of you prepare to wait a LONG time. And 1/2 the time when you get to the speaker they ask you to wait or say hold on while we get caught up with orders. I don't work here. Why do I need to know what you're doing in there? Or my favorite if I order actual food is that they're still working on my order but I can go ahead & pull up. Like where else would I go? 8 mins in right now I'm in the drive thru for an iced tea. Late for work.EDIT: Total drive thru time was 16 mins. And another gripe, why is it that I can order breakfast only to get there & have them tell me they dont' have the item I ordered? Just don't let me order it then!

I go to this Panera fairly often when in the area. I have always had a great experience when I go to this location. Never any issues. The service is great (limited as it is since I use the app to order).I like the layout of this location and it seems clean and newer than some of the other older locations around. The have free WIFI, but normally does not work great for me and they have a 90 minute limit if working inside while eating.I have been on a kick for the Ranch Cobb Salad, free side (apple of course) my free sip club drink as well. Great lunch for me, healthy and just the right size.I would agree that Panera can get pricey, but they always have deals going on and promo codes if you look for them online. Recommended and you can save some money, if not, it could cost a bit more here, but you do get a better quality of food and healthy options vs fast food or other casual spots.This location actually has a drive through as well, Check them out.Enjoy!

Walked in at 8:45am & asked for a bagel pack. While I was trying to decide if the group I was ordering for would also like scones or cookies, the lady said "we don't have any more bagels, we're out." She noticed me looking at no less than 20 bagels right in front of me & said those were for an online order. No apologies, no concern or consolation.

I love Panera, but their prices are getting ridiculous. I just paid nearly $8 for this cup of broccoli cheddar soup and a piece of bread (that comes with the soup). These are basically airport food prices. Panera sells their soups in the refrigerator section of grocery stores. Same portion but the price is closer to $4-5, which is far more reasonable. I'll be doing that instead of coming here. To be fair, the food is good. Soup was served hot and fresh. Panera's bread isn't actually all that great, especially compared to other chain bakeries, but the baguette was soft and seemed fresh. Service was quick and no frills. I guess my biggest complaint is the pricing. I don't want a bigger portion; I just want a lower price for the same size. I'd give 1 star for the cost but it needs to be balanced by the hot, fresh, delicious soup...so 3 stars it is.

Our lunch was perfect after the issue was resolved. We received a wrong order and paid extra for the pricing but things were perfect once Dariana stepped in and helped out she also gave us a little treat customer service is always on point will definitely come again.

I just paid $11 for a small salad and a bruised (rotten?) apple. Panera must be making 1000% profit margin on apples.

This review is in regards to the Panera app at this specific location and the Instructions on receipt not being provided.I have noticed a trend that when I order on the App and take Time to input additional instructions, they are not adhered to.I have also noticed after visiting several times, that certain managers have not provided the best quality customer satisfaction. For example, when a carafe coffee pot was empty I was told "I'll brew one now and put it out when it's done " so While taking breaks from studying, I kept peeking over and still no replacement. Nearly an hour later I got up and asked a staff member and was told there was no more of that flavor for the night. When I asked for the manager (the one whom by the way was supposed to be making it) and the the look on his face, he clearly had no intentions of making the coffee, he fumble d around and I told him it's okay by that time.I love Panera and over the years have invested a lot. My expectations are to give customers what they pay for and if a Customer takes time to input instructions, please accommodate. If you say your going to do something, let your word mean something.**You get a better order when you come in and order and pickup your napkins and utensils, then using the app.

I come here all the time because it's such a good place to study and eat some good food. The staff are all so friendly, especially Renato, who always has a friendly demeanor and is eager to help. I appreciate the staff for the hospitality and back of house for all the delicious food they make. I will definitely be a repeat customer in the future.

While I am thankful for food. This places charges too much for a tiny little sandwich. What a rip off! You can better meal at Panda Express for the cost of a half a sandwich. For the cost of half a sandwich. And it is healthier. Furthermore, their bread is too thick. No wonder this restaurant does not have much business.