Krispy Kreme

I was soooooooooo excited to see Krispy Kreme opening at the Marketplace. Prior to this, the closest one would have been in Orange. Unfortunately this location does not live up to the Krispy Kreme name. No drive through. Located inside Amazon Fresh. There are some tables and a ledge along the window for seating. Not made on site. Mass produced elsewhere and transported here. Not questioning that it's same day, but probably much earlier in the day. Service was very slow. There was 2 people working and at the time I came barely any customers. Not sure why they were struggling so hard. I ordered their Original Glazed donut ($2.59) since it was the reason I came here. However I was intrigued by the Blueberry Crisp donut ($3.09) so I got one of those as well. I also had a Ghirardelli Hot Chocolate ($3.39). After I paid and walked away, the lady working there started warming up the milk. Here's the funny part. She turned and asked me WHAT SIZE?!?! The menu actually only showed one option so it didn't occur to me to pick a size. I told her, whichever size I paid for??? Isn't that a bit of an afterthought. She was like ohh it's a medium. So funny cause she already started heating up the milk. How do you know how much to warm up if you don't know what size. Anyways... when I bit into the donut it was saddddd cold and clearly not fresh. I could have had he same mediocre donut at my neighborhood stater bros that also carries Krispy Kremes. I actually would rather drive to Orange for the fresh fresh stuff that's warm and melts into your mouth. The Ghirardelli chocolate was tasty due to the quality but it needed some stirring up. The top was bland and the bottom was overly concentrated. This location is really a weak link. They need to train up staff and think of a better way to maintain the donut's freshness.

So while I was out in Irvine with my partner last week, we stopped by the Krispy Kreme inside Amazon Fresh marketplace for some donuts. Buy a dozen and get a dozen Grinch donut deal was going on, which was cool. The donuts were painted green and also came with the awesome Grinch box! Employees working were cool and friendly as well!

I'm so glad today because I found there is a Krispy Kreme donut store in Amazon fresh. And the staff is so kind，her name is Bayan，when I arrived she was on her break, but she immediately came back to help me, I showed her my rewards card and got my dozen donuts in two boxes and got my free coffee either. She is always smiles and very nice. She made my day! I will come back. Happy with the fresh donuts, coffee and the great service!

I ordered 24 donuts (original glazed and assorted). I have not tried the coffee yet. This Krispy Kreme is located inside Amazon Fresh but it is not part of Amazon Fresh company. Staff said they're separated from Amazon. Order is quick. There is no drive-thru. You have to walk inside Amazon Fresh store and walk to your right at the front of the store. The staff here is always wonderful and quick to greet you if you need to order anything. I always shop at this Amazon Fresh store so it is nice to see Krispy Kreme operating inside here for a quick snack. I NEVER go to Krispy Kreme but I give in now (lol) since it is there every time I go grocery shopping or picking up/dropping off Amazon orders.

AMAZING HOT CHOCOLATE!!! Nothing I love more in this world than rainy weather and when it rains I loveeeeeeee a warm cup of hot chocolate!! They use Ghirardelli chocolate and omg is it just perfection!!!!! I'm not a fan of their donuts unless they are made fresh and warm but the hot chocolate is delicious any time of day!!!

Review for 4/8/24 (9:30 pm)Ordered 3 donuts and they only gave me 2 -_- Both of the workers had terrible customer service. Definitely won't come back here :)

Krispy Kreme donuts are delicious Always fresh and a large variety of flavors to taste

One of my favorite donut place to go to. They would get a full 5 stars if they made a semi sweet donuts.

Great service and chill people. Despite being inside the grocery store, it still has amazing donuts and coffee out there. Famous glazed donuts were top tier and vanilla latte to drink were awesome. Totally easy to get by. I would definitely recommend it here if around Irvine. Best served and simple too.

disgusting latte and coffees, mid donuts did not give the cream on my latte i paid 7 dollars for