KFC

I would get this place a 4-5 but cleanliness is definitely something needs to work on. First and foremost, the food was fresh and delicious. Nothing was wrong with service and price was reasonable according to fhe promo we got. The main issue was the restroom. My wife needed to wash her hands and use the restroom. The restroom was filthy, no hand soap and blood was on the floor. I'm reporting this because this can affect the quality of the food and can cause someone to get sick possibly. Sanitation is extremely important in the food industry.

Went in the evening everything cold and oldOnly come in AM around opening definitely Not a Polly's KFC low standard and no ability toTo serve hot items all day!

Ordered pickup. The chicken was not as crispy as expected. Fries were still crispy. The flavour overall was ok.The entrance door looked dirty, but the staff members were friendly, so I am giving it a three star for the service.

hi you guys if you haven't seen my last review than you completely missed some lore . I had an unfortunate scandal w one of my favorite restaurants and posted my first bad review. I felt sorry for manager Grace and took it down but she really did not care about anything. So anyhow... I'm delighted to be back and feeling good thanks to KFC I had spicy chicken sandwich & Mac cheese w sweet tea I am very happy everything was amazing and thank you.

I placed an order for pickup and when I got there, stood on the pick up section and you would've thought I was invisible, 3 employee walked right by me. I finally had to yell out to get their attention. To make matters WORSE, I didn't notice till I got home not they didn't give me my TWO dipping sauce for my chicken tenders. What's chicken tenders without sauce? Just DRY pieces of white meat. WTH?

You know exactly what to expect when you eat at a KFC. Okay fried chicken with mediocre sides. We only eat here when we are in a pinch for dinner plans. Fast food isn't good food, but you're paying for convenience. I was here last night and I ordered food on the KFC app. I picked up my kids + neighbor kid from camp/daycare and had 4 kids loaded in the van. By the time I got to KFC, 2 of the kids fell asleep. I went thru their drive thru and told them I was here for a pick up. The attendant said, "The drive thru is only for ordering to go. If you have a mobile pick up, you need to come inside and wait." I let him know I had sleeping kids in the car and it was the same response, "You need to come inside and wait. Your food is not ready."How does that make sense? Maybe if they offered to bring the food to the car when it was ready, that would have been okay. or maybe better. Have the food ready at pick up so they can hand it thru the drive thru window. If I wanted the inconvenience of parking and waiting inside, I would have ordered from somewhere else. There's plenty of better fried chicken places in OC that don't have a drive-thru that could have went to instead.

This is the WORST KFC in OC. First, staff acts like they do not get paid to be there and act so rude towards their customers. I have yet to have a friendly staff member interaction. Secondly, they ALWAYS forget something, I went in today order an extra side of Mac and Cheese and it's not here. This isn't the first time they do this. I come here because it's convenient and down the street from where I live, but who ever owns or runs this KFC needs to fire and replace people ASAP because since they've opened they lack in every aspect of a okay fast food restaurant. I'm not coming here, and don't recommend anyone to either.

tl,dr: okay if you just want some fast fried chicken.Likes:+ Yummy fried chicken.+ I like that they have two self-order kiosks that you can use for when the staff are busy.+ Order comes out pretty fast.+ I like that they have a soda machine that I can use to replenish my ice water bottles.+ Ample parking.Non-likes:- I stood at the cashier for a few min. For one reason or another, the staff were too unavailable to help me. They were running back and forth and helping someone else or organizing their own business. So after an unncessarily long wait, I decided to use the self-order kiosk.- Only one restroom. I believe every restoom should have at least two.

This is the worst KFC I've ever been to. I asked for the mayonnaise on my sandwich. I asked him like 10 times. I still came home and it had mayonnaise on it and then the store is closed so I can't go back and return it. And they did it on purpose. This is literally the worst KFC ever it should be shut down.

I got food poisoning today from eating here. I got the pot pie, mashed potatoes, corn and classic chicken sandwich combo. After eating about 30-60 mins I got so sick and was not pretty. This is by far the worst KFC I have been to in all my life. I just don't get it with all the bad reviews I read today and they still don't do anything about it. It's like the owner doesn't care. Well I'm never going back.