Jamba

It's been a while since I've been to a Jamba. I used to order a banana berry and I guess they don't have it anymore. But the attitude from this guy was horrible. If you hate your job, go find something else.

Great service from James this morning. I had an issue with the app to redeem 50% off, James was patient and helped through with the issue. Thanks for the friendly service James!

There online system does not work. I ordered a drink with an estimated time of 10 min. I went in and my order was in red at the top of the list. They prioritizes orders going into the store over the online. I ended up waiting an extra 20 minutes because they were busy. While waiting they cooked food for other orders but would jot give me my food and did not start warming my food until my juice arrived. I asked to have the food not warmed and I was waiting too long and just wanted it. The server snapped at me and told me I had to be patient. Horrible service. Don't use online here. I have not had this experience at other Jambas

I used to love getting Jamba Juice as a kid with my family. So much so that I worked at Jamba Juice for two years when I was a teenager. I know all the classic, specialty, bowl and secret menu recipes by heart--with exception to the new items that released after I quit-- so I know how everything should taste as well. I usually make smoothies at home, but I was running errands, so I decided to make a pitstop.Only Monique with the orange hair and lip piercing was on shift, it appeared. A male teenage coworker walked in, went behind the counter, made himself three drinks and left. To my knowledge, employees only get one drink and one snack while working a shift and everything needs to be rung up/discounted. Also, he wasn't in uniform or on shift, so it just looks weird and unprofessional to customers. One lady had a larger order and Monique forgot to put her 2 warmed up baked goods in her order. The customer looked blatantly annoyed. The lady who was in front of me received her smoothies and the lid wasn't on all the way. Before she handed the drink to her son, I pointed it out to her and she thanked me. If I hadn't, her son could have easily spilled the drink everywhere if he wasn't paying attention. Not off to a good start lol.I ordered a large Açaí Super Antioxidant smoothie off the specialty menu. I used a $3 off reward. Their prices have gone up over $2 since I was last here, which is quite expensive in my opinion. With no discount, a large is basically $10. Monique was on her phone FaceTiming someone while making my drink. I could tell because she was sliding her phone along the counter and positioning her face in camera view and talking to it. The liquid base for the large Açaí smoothie is majority soy milk (9 oz to be exact) and topped with açaí juice concentrate (5 oz). Tell me why the whole blender looked dark purple? Also, there should only be one scoop of raspberry sherbet and I watched her put in two. Her proportions are off, she didn't follow the recipe and that also plays into false nutritional values. I let it slide and waited until my drink was ready.I took my first sip when I walked back to my car and stopped dead in my tracks. The smoothie tasted so off and overpoweringly berry. This smoothie is my favorite one on the menu. I've made it so many times in my Jamba career so make no mistake when I tell you I know what I'm talking about. I walked back into the store and Monique asked if something was wrong, unhappily at that. I respectfully told her that my smoothie just tastes off. I asked her if she put soy milk in it. With attitude, she replied, "Yeah I did, that's what the recipe says". To which I responded "I know, I used to work at a Jamba Juice for over two years. It never tasted like this". Keep in mind when I pointed out the base of the smoothie earlier, how it looked dark purple as if she didn't put enough soy milk, or none at all. All I could taste was the açaí concentrate. Instead of hearing me out, she goes into defensive mode and tells me she followed the recipe "exactly" (no she didn't lol) and that if she remakes it, it will taste the same. The cherry on top? She rudely tells me, "so what do you want me to do about it?". That blew me. It took everything in me not to pour the whole smoothie on the floor and watch her clean it up. Clearly she doesn't know how to read, even though the recipes are all taped to the walls. Maybe if she stayed off the phone she would actually learn how to do her job correctly. The smoothie tasted like trash and it was overpriced at that. I should have just went behind the counter and made the drink myself. If you want Jamba, spend the extra 10 minutes and drive over the Irvine location off Culver. They're a franchise branch & they actually train their workers the correct way to make the smoothies.

pretty good! i would rate it 5 stars, but every single time i go (pretty much every week), its the same guy working there each time, all alone. i feel so bad because hes always tired, you can tell, and is constantly working insanely hard to get all these orders complete. jamba if you're reading this, please help this guy out. also my fav drink is the PB Chocolate Love it's soooo good

I was trying to figure out a registration incentive for our students as Spirit Christian Academy's chair... the recently opened Jamba Juice nearby was a no brainer...except the business phone number is not listed for this location! So with fingers and toes crossed, I arrived at 10:50am armed with my handwritten tally of the qualifying kids' orders.Mary, the manager, greeted me politely. I mentioned not seeing the phone number on yelp and she acknowledged, but did seem a bit cool. I then proceeded to show her the list of 18 kids and said "this is why I wanted to call ahead!"Welp- what happened from there could only be described as Roadrunner at warp speed. Mary managed to make 18 custom smoothie orders in approx 20 min and juggling a few walk-ins to boot.For those coming out first, I would write their names in sharpie and their grade on the carrier, and she offered to keep them chilled while she made the others. She even found a bulk box for me PLUS honored my request for a school discount- using 10% online coupon code AND gave me a free smoothie. This is great customer service and I now have a go to place for my upcoming elementary incentive, as well as future fundraisers (20% can go back to the school onsite or at the store during these one night events). Thank you, Mary! I have your cell phone now!

I visited the store with my son to redeem my birthday reward. I tried using the app, but of course it gave me difficulty so we just went in to order and I'm glad we did. We were welcomed by an employee named Monique. I told her we didn't go there often and weren't familiar with the menu. She was very patient and sweet, giving us explanations on the different drinks and gave us good recommendations. I'm grateful we went in and had such a great experience thanks to Monique. Our drink tasted amazing too! We'll be back soon!

Love coming here and getting drinks off the secret menu. Love the boosts. I actually love their pretzels. I could eat a pretzel and get a drink every day. Service is great and friendly.

Clean, good quick service, and good smoothie options. I do wish the smoothie bases were a bit more healthy/less sugar, but overall a good spot! My toddler loved his kids berry smoothie, and I ended up drinking my other son's apples n greens because he wouldn't try it, ha.

The staff is wonderful!! The drinks are so amazing. My favorite drink is the peanut butter moo'd. Love the good vibes this place 10/10