Fluffy Bear

Love this place! I know it as Pengo though. You can tell that the owners take pride in creating a unique experience. From the artistic drinks and food to the playful and vibrant ambiance, you could tell much thought was put into it. When we were there, you could paint ceramics while you dined. We didn't partake, but what a great idea! Our family has had most of the drinks there.

Fluffy Bear is located in the Ralphs shopping center so parking shouldn't be an issue. There's a few short term parking spots directly in the front. We came on a Friday night, it wasn't too busy. Please note, the sign outside says "Pengo". We wanted to order the soft serve in a taiyaki but they were out of taiyaki. They offer 2 soft serve flavors, one is their flavor of the month. Customer service was fair - they weren't too welcoming nor did they have great vibes.We ordered two soft serves in bubble waffles. It took some time to get our order. I do appreciate the toppings are unlimited. I would recommend having more soft serve flavors.

This place is so cute! I loved the rainbow hallway!The drinks here are amazing! I tried out the mango madness and was not disappointed.

So we arrived here about 8:00p after eating dinner nearby on a Thursday. This is located in Alicia Town Center at the corner of Alicia Parkway and Paseo de Valencia, where Ralphs is. I was a bit confused as it's called Fluffy Bear on Yelp, but the storefront has a "Pengo Drink Station & Ice Cream" sign (the window has a big "Fluffy Bear" sticker sign). On Pengo's website, it shows as one of Pengo's location, but doesn't say anything about "Fluffy Bear." It's "Pengo x Fluffy Bear" on Instagram, "Fluffy Bear Soft Serve" on Facebook...and who knows what other aliases they go by, lol.Anyhoo, I guess this Pengo location serves soft serve and bing snow, hence, Fluffy Bear? I wasn't feeling the soft serve or bing snow so I opted to get the taro brûlée from the crème brûlée series ($6.95). Hubs got the oreo brûlée ($6.95) with honey boba ($1.00), and everyone else got soft serve ($5.95), with or without a taiyaki cone ($1.99).Not sure if this is the norm, but there were only two flavors of soft serve. Vanilla and flavor of the week, which was mango. One got vanilla, the other got mango, and two got the swirl (both flavors swirled together). The taiyaki was warm and good, as were both soft serve flavors. My taro brûlée was okay. There wasn't a hug difference between the oreo so I initially I thought they mistakenly put boba in the wrong flavor. There were also clumps of heavy cream or something fatty that I'd suck up from time to time, which wasn't pleasant.Service was nice and fairly fast, but not sure if we just came at an off night or what, but I wasn't as impressed as I hoped to be.

Austin was amazing!!! he was really sweet! walked in and greeted with a warm welcome!!! i got the iced creme brule w boba and it was really good! my friend got the cookie and cream milkshake and she said it was really good as well! it was super cute inside the store as well! decor made the vibe way higher and happier :)

Love that we found a local place for bingsu - or I think it's listed on menu as "bing snow" - but basically very fluffy, light and airy shaved ice - definitely distinct from Hawaiian shaved ice that I've had - both amazing in their own ways. Just the right amount of sweetness. Loved the fresh mango!

This is very much a middle school/high school hang out type place. Pros: it's pretty cheap and the food is good. I went here with my kids aged 9, 10 and 14, and they liked it. We got the taro ice cream, mango shaved ice, and vanilla ice cream cone. They liked all of them, and my taro ice cream takiyaki was good. Cons: this is a small place, kind of a dive, and service is slow. There were just two person working there when we went and they had trouble keeping up with the orders. It looked like the machines took a while to make things like the shaved ice and ice cream, not to mention the takiyaki which has to be made to order. Overall, we will probably come back, but I'd love to find a cute fun place with more space, better decor and seating, and better service.

The place is a bit hard to notice, it's next to a water station on the side of Ralph, their sign isnt very visible.They didn't have taro today, I ordered the passion fruit with guava which tasted fresh, more of a sherbet than Ice cream, and the 2.99 bubble waffle cone wasn't made all the way crispy. I was a bit disappointed.

This location is a Pengo Boba place, at first it was hard to notice when looking for it in the shopping center of Ralphs. Once we saw inside, we knew we were in the right place. It was cute inside and had a wall we definitely took pictures of our boba with. The team was really helpful in letting us know the flavors that they were out of for that day but that didn't stop us. I got just a standard milk tea with tapioca boba and my friend got a taro tea. Both were really good and we're glad we stopped by.

This is a Pengo Boba dessert location called Fluffy Bear. It was mediocre at best. The ice cream was light and could use more cream. The service was a little slow and the ambiance was typical boba shop with limited seating. There's no outdoor seating available. They had some items that were not available that night.