El Pollo Loco
El Pollo Loco
chicken, chicken wings, fried chicken, poultry, food, bbq wings, fried chicken wings, chicken wings and fried chicken, bbq chicken
chicken wings and fried chicken, food
fried chicken wings, bbq wings, poultry, bbq chicken, chicken, fried chicken, food, chicken wings and fried chicken, chicken wings
food
food, steak
food
food
salad, salads, food
salads, food, salad
steak, food
food
food
wraps, burritos and wraps, food, burrito
burritos and wraps, food, burrito, wraps
burritos and wraps, food
food
burritos and wraps, food
food, nachos
salads, food
food, salads, salad
food, chicken wings and fried chicken
Elizabeth C.
Feb 28, 2025
The food tasted very good. My favorite side is there rice and I tried their mango habanero chicken and it's very good there. Avocado salsa didn't taste fresh like it usually does. The service was very friendly. The ambience was good. Everybody looked happy.
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Admired Drunk V.
Dec 9, 2024
What a sh...t hole! Service is as poor as service can get. Employees look at you like you're irritating them for coming to eat here.... They don't even provide you with napkins unless you ask and when you do they only give you two miserable looking sheets.... Chicken is dry as summer....What is happening to Pollo loco? I've been seeing this more often than not. Did Pollo loco corporate completely abandoned these fools and allow them to run on their own my chickens with her head cut off?
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Maximus M.
Jun 11, 2024
I ordered a double chicken tostada salad & was surprised how little chicken was in there, looking at the photos submitted by other reviews here. Probably 1/2 of a regular serving. I used a coupon I received in the mail, not sure if that had anything to do with it. Normally $12 it was $2 off, still no way worth $10, was less than 4 oz. They've turned into chipotle.I feel ripped off & Won't be back.
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Hector B.
Mar 18, 2024
Worse customer service I have ever experienced! They are so abrasive, worst attitude. Too bad is the closest one to me.
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That One G.
Mar 18, 2023
Honestly the food is good at any time of the day. My favorite go to is the chicken salad tostada bowl. Always make sure to get the creamy cilantro dressing to go with it, its what gives it a final touch!I do have to say that customer service is not so great. I understand sometimes us the customers need to do a better job as well with the workers; yet sometimes its a tad bit hard when the service from the start sounds pretty rude. Now this tends to happen more on drive through then dine in. Not sure if that makes a difference. Location is alright. It is in the middle of alot of shopping centers so you will always find parking. I would only suggest though to lock your cars lol
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Shainy C.
Jul 16, 2023
Perfect!Exactly why I chose EPL for our family lunch. Surprised they open at 9am however it was perfect as my family was arriving at 10:30 & I wanted healthy tasty food!I added extra white meat & several side salads along with the best guacamole ever... made daily there & the best chips for dipping.I am glad I downloaded the app for the reward points knowing I was buying several family meals & received free food for another time.Great food.. great choice to feed our larger group... much healthier than pizza!BTW: Great customer service!!!
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Cat Zaimi, M A.
Mar 5, 2022
Decided to give an old fave spot another try after having a bad experience in the chains Torrance location.Much much better! Service, food quality, & cleanliness all great.AND this location had shrimp & new Baja breaded fish! The shrimp was super flavorful & delish
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Wen L.
Dec 2, 2021
1 piece of avocado for avocado salad ????? Im giving one star for the 1 pieces avocado
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Helen N.
Oct 16, 2024
Don't come here unless you're going through the drive thru. They'll make you wait till kingdom comes. Waited for ten minutes and there was no line or people. Saw a customer waiting and still hid in the back.
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Viktor T.
Aug 24, 2024
ordered chopped Salad with chicken. Chicken clearly was not cooked today. Was extremely dry and cold Was cooked yesterday or day before and hopefully was kept inside of fridge. Survey ID 082424111 0970 Awful quality for salad and wrong practice to treat customers with possibility of foods poisoning
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