Crumbl - Bristol Place

Nothing beats the super easy to use Crumbl app - coming in to get your pick up order and heading home with delicious cookies! I've had 0 problems with any of my pick up orders placed at this location. Employees are kind and place is kept clean!

I ordered these cookies to be delivered for a birthday gift. Delivery was completed on time and quickly. A great birthday gift or celebration gift for somebody special.I noticed that the cake was a bit messed up, possibly due to the movement from transportation. There is a variety of cookies to select from which was nice to have options. Additionally, they are now serving cakes and cheesecakes. The flavors change weekly with new flavors to try. I ordered the churro cake, lemon blueberry cheesecake, chocolate chip cookie, waffle cookie, etc. The recipient explained that the churro cake was a little too sweet, otherwise very good. She stated that her favorite cookie was the chocolate chip.

I came in with my wife as she had never been here with me. She wanted to see what the fuss was about and why they taste so good.Came in showed her how to order and she was looking around and liked.Ordered a 4 pack of cookies. All the cookies were good, the Oatmeal Raisin was exceptionally good. Had not tried that one before, but it was really good.Will keep coming back as i have crumbs to use and we like the cookies.

It was one of the many times that I've attended a Crumbl; however the first that I've came to this location. Ive been a Crumbl rewards member for quite a bit but it wasn't reflecting for my birthday free cookie to be redeemed (something I kinda looked forward to since I'm a Crumbl fanatic)! This location was slightly busy - pls note that it is no cash payments. It does have 3 different iPads to order from & the staff there are super helpful if need be. Regarding my birthday reward situation, Bri went beyond and provided such great customer service! Super sweet & easy to ask questions. She ensured that I left with a birthday cookie of my choice & made my day sweeter (literally). Thank you Bri for outstanding service - I appreciate you!

I know a lot of people complain about how sweet and underbaked Crumbl's cookies are, but I still love them LOL! I do feel like their cookies have gotten better over time and it might be because they take into consideration of peoples' opinions of them. I look forward to seeing their weekly lineup of flavors and the reviews from people on IG. I also have their app on my phone so I can see beforehand if any flavors are sold out before I go to the store. I tend to get the 4-pack of cookies so I can try all the flavors haha. On a side note, i think their cakes are even better than their cookies, especially the Tres Leches cake. Seriously the best thing Crumbl has ever come out with. I only wish it came out more frequently! Each cookie is $5 but they're huge so it's worth it. Beware of the calories listed because it is per serving size, and there are 4 servings per cookie. So in reality, one cookie is about 600-800 calories (depending on the cookie) lmao so sad. I have to stop myself from consuming a whole cookie at a time because it's so dang good. I wonder how many calories total I have consumed from Crumbl.. HAHA

Monday and its release day. I was fortunate to be nearby this Crumble store and todays release had cookies i wanted so i there bright and early to get my little box of heaven. This store, like these others is bright and welcoming with the smell of cookie goodness filling the shop. The staff was very welcoming and had my cookies ready for me to take in seconds.Their app definitely needs a fix but fortunately i used Yelp and it told me i was literally in walking distance from where i was.

Greatest cookies ever made. Straight forward customer service. The last time I ordered something more than once, I called them and they will issue a refund and let you keep the cookies ha

My friend and I were disappointed they ran out of flavors, but we were there to make the most of it and feed our sweet tooth cravings. Then, we are 2nd in line and see a little friend on the corner of the counter!! We weighed our losses and ended up walking out. :// Haven't gone back since because all I think about is the little roach and it was quite big as well.

Warning: this is not going to be a positive review! I have placed an order on DoorDash twice with the option of pickup. Both times, terrible experience. The workers work slow, there's one person running around while the rest look lost and dazed. Today, two workers forgot the pep in their step, looking around and wandering aimlessly. Maybe they were new. However it did not appear so, as no instruction was being provided. One worker was folding boxes and yelling out it is a twenty to thirty minute wait. I received my order after 58 minutes. Another two seemed to be working orders. One guy was visibly sweating, leaving me to think he is the one man show! There is no assembly line. The employees seem to have difficulty organizing the flow and no one is providing direction. No employees are at the front to greet, invite or check-in with people. Orders are coming from in store, online at the app and DoorDash. The DoorDash ones have no way to check-in and it's nearly impossible to get anyone to help you. You have to interrupt them to tell them you've arrived. Then they search for your order, although the app tells you it's already ready. Both times my order has not been ready and it was close to an hour or more before I got it. Due to the rush of getting orders out, the employee who handled my boxes did not use clean gloves to fold the boxes. This was evidenced by the amount of cookie and frosting smeared on every side of all three boxes. When I got home I had to wipe them down along with my hands and the seat of the car that had frosting on it.This is not all on the employee. They are significantly understaffed for weekend nights. The store is small and cannot accommodate the 30 plus people that were waiting. It is a poor set up and lacks good customer service. Personally, I don't eat the cookies. I think they are too sweet. My kids like them though. I give it one star because they like them! Find another location if you like these cookies!

I been coming here for the last couple of months, this place is always clean and I always order thru their app before coming because some flavors tend to sell out quick