Chipotle Mexican Grill

first time in this location, the crew who put together my son's order forgot to put the steak so it ended up to be rice lettuce and cheese. they were out of guacamole too.

I got two burritos and normally they are big well these ones are half the size and poorly wrapped. Paid $25 for snack size burritos.

These workers have to face the worst of humanity most likely. I do not envy them, however most of the time, when one walks in there, their souls have left there body. It's evident they hate being there, and many workers look at you with dehumanizing eyes when you walk in. It's unfortunate, but the reality. It takes a gods strength of mind and body to work here, I would imagine. All this being said, I would avoid eating here, since almost everyone working here doesn't want to be there, it's pretty evident in the food and cleanliness. A higher working wage from the corporate would be amazing to lift their spirits but I doubt that would ever happen in todays America.

I placed an order for pickup online for this location. But if I would have seen the store before ordering, I would have walked out and gone somewhere else. It is evident that this store is owned by an absent franchisee. Because I can't imagine a store owner that spends the amount of money needed to be at this location, would be happy with the condition and service of this store.When I came into the store, there were 5 employees - all high school age - standing behind the counter talking to each other with one customer in line and a few others waiting for pickup orders. They inside of the store had four tables with people at two of them and one other two completely trashed. The drink / utensil area was a disaster, trash bins overflowing and the outdoor seating area even worse. That was certainly a fair preview of how the order would be. Wilted and discolored lettuce, cold chicken, soupy warm black beens, stale chips, cold vegetables that had been prepared well before. For a side, stale chips and funky discolored salsa.This was my first time back a Chipotle after five years. I quickly remembered why I haven't bothered considering Chipotle for that long. Hopefully, I remember this visit if I ever consider trying it again. Absolutely horrible!

Re writing this review because I was toldTo contact support but I get No chicken at all second scoop of "beans" is n the smallestPortion.

Worst chipotle I've ever visited!!! I got a Barbacoa burrito bowl! The Barbacoa wasn't even shredded ( I had a literal huge fatty hunk of it in my bowl) and upon my arrival home I had to shred my Barbacoa myself. Thennn, I asked for guacamole in my bowl, and I'm presented with the monstrosity below...an entire half of an unripe non-mashed avocado in my bowl. I didn't know I was paying chipotle to send me home with the ingredients to make a bowl, it's almost as if I went there to avoid that in the first place?!? Also, the bathrooms were disgusting!! No toilet tissue, no seat covers, no napkins to dry your hands. There were no available condiments, they had ice piling up on the soda machine and had not refilled the napkins when I visited!! DO BETTER!!

Everything so bad to where I had to take a dump once back home. Beef got too cold in my burrito. Food is bit off taste wise but smells nice. Slow in the line like a sloth. Avoid it at all costs.

I'm a person that believes in second chances so yeah I came back to Chipotle at Irvine Spectrum and I can't believe how discriminating it felt this time. Not only did they overflow the servings of all the people (about 7 to 8) ahead of my daughter and I that they could hardly close the lids of how full their bowls were and our bowl was filled bearly halfway. Service was not great.

Never had an issue with food quality or portions at any Chipotle except for this one. The food had been sitting out for a very long time, hours. The rice was hard and cold, same with the beans and meat, and the pico & corn had turned a different color from sitting out for too long. Portion size was absurd too, not sure why this location gives such small portions if their food is sitting out for so long anyways and needs to be done with for new batches. I watched the worker do half scoops of everything, something I've never seen before at any Chipotle except for this one. Avoid this Chipotle and go somewhere else.

This place had trash everywhere, bathroom were closed,I Paid 18 for a bowl They barely put a whole spoon full They gave me half a scoop of everything This is not worth 18$This place is to expensive