Chick-fil-A
Chick-fil-A
sandwiches, food
drink
bbq wings, fried chicken, chicken wings, chicken, bbq chicken, food, chicken wings and fried chicken, fried chicken wings, poultry
food, waffles
food
food
food, waffles
food, burgers
food
food
chicken wings, bbq wings, poultry, bbq chicken, fried chicken, fried chicken wings, chicken wings and fried chicken, food, chicken
ramen and noodles, food
food
food
outside
outside
interior
food
ows people sitting at tables in a restaurant
Exterior
When I saw the words "Rocky Road", I almost thought they were serving that ice cream. Then, an employee told me it was a movie lol
Pic of my large fries. Go to McDonald's next door for fries.
Cute cow decor!
Andy G.
Dec 3, 2024
I just wanted to say thank you Dell for serving me this night he greeted me and chatted while I was waiting on my food with me he with a nice smile very nice he took my order and the food was amazing the service was fast very nice staff!
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Bee B.
Sep 30, 2024
A bit annoying--- ordered in drive thru, then did payment. Got to window and was told it didn't go through. Redid payment and was told to go park and wait.Eventually my food came out. Staff were nice and as efficient as they could be. I guess my complaint was their payment system and the quality of food that day. The buns were literally falling a part/soggy to the touch. Chicken patty was extremely salty and has an odd aftertaste, like old lemon taste. I can't fully explain, but not what I usually taste from other locations. Portion of lettuce was brown (I took it out). Fries were good. Most likely won't be back here.
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Henry N.
Aug 31, 2024
I don't care if it's peak hours, make sure your food is cooked all the way, my chicken is soggy and hash browns soggy too . HorribleCan't call to complain so here the complaint
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Emily G.
Feb 12, 2025
Our order is wrong EVERY. SINGLE. TIME. We try to drive through for convenience, they make us park and wait for someone to bring the food out to us and they drop the food off and run, and it's never our complete order. We have to get out of the car and go in to get our order corrected. I cannot stress enough, this happens every time we go. It's unreal.
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Derek W.
Aug 1, 2024
I was *so* close to giving 5 stars to this Chick-fil-A, an unprecedented maneuver from yours truly especially considering how rigid my standards may be perceived from the outside looking in, but such stringency on a few aspects was grounds enough to warrant a one star deduction.I had two rewards on my account: One from the LA Angels baseball promo, and the other from the Code Moo promo. For as long as I've been a customer of Chick-fil-A, I didn't even know multiple rewards could be redeemed in one transaction until the cashier, Alejandro, pointed it out to me, and it would have taken a special kind of attentiveness to even notice in the first place.This Chick-fil-A is in Costa Mesa on the southwest corner of Gisler and Harbor. It's literally right off the 405 that you can hop off and on without having to stray too far from the freeway. Even if you want fast food not named Chick-fil-A, there's also In N Out, Raising Cane's, McDonald's, and even El Pollo Loco in the vicinity. Also IHOP, Sonic Drive-In, and a Dave's Hot Chicken a little further south.There is plenty of parking around Chick-fil-A, and there's even a clearly defined drive-thru that shouldn't be interruptive to the flow of traffic around the lot. I parked in between Chick-fil-A and Seiwa Market before going inside to claim my free chicken sandwich courtesy of Angels baseball.It took a couple of minutes before Alejandro was ready to take my order. I had my phone out ready to redeem my sando reward, but he noticed I also had the Code Moo reward of a free brownie. He asked if I'd like to redeem both, which had surprised me because I thought only one reward could have been redeemed at a time. Nope, turns out I could redeem both in one transaction, so I figured why not?!I was originally planning to redeem the chicken sandwich reward that day and save the Code Moo reward for later, so I was totally unprepared for this. I thought I would have had to scan two different QR codes to redeem both rewards, but nope, one QR code sufficed, and Alejandro made sure both rewards would be accounted for on this visit.His attentiveness really impressed me because I'm not sure how many other cashiers would have even noticed I had multiple rewards on my phone! However, he faltered when I asked him about the sauce that resembles Chick-fil-A sauce, but comes in regular sauce packets. He pointed towards the list of sauces on top of the drink dispenser, but I immediately knew those were the sauces that traditionally come in the rectangular tubs. I had to explain again, and then he got my drift of Honey Roasted BBQ. That was really his only blemish at ringing me up.After getting my receipt, I noticed that my name didn't appear on it, so I almost thought the QR code didn't get scanned and that my name wouldn't be called. It only took a couple of minutes before I heard my name for takeout. During those couple of minutes, I saw a community board that advertised the Code Moo game, and on the bottom were the words "Rocky Road". I legit thought it meant Rocky Road ice cream, but when I asked an employee about it, he said it was in reference to a movie (or moo-vie) that can be viewed in the app. And here I was, thinking that all customers would be treated to some Rocky Road Ice Cream during this SoCal heat wave lol.After getting my takeout bag, I momentarily left the restaurant. I say momentarily because I realized I had forgotten to ask for a water cup! I asked that same employee from the previous paragraph, and he said I could go back to the counter to ask for one. I was hoping he'd actually go fetch one for me, but no biggie. I just asked another employee at the counter for a water cup, which was quite large in size compared to other water cups at other locations.The brownie was alright. Nothing too special about it. However, I think they had actually given me the Spicy Chicken Sandwich instead! Usually, the complimentary sando is the original, so this was a real nice change for once! I would have enjoyed it much more had the Honey Roasted BBQ sauce packets had corrugated rather than straight edges. Without a pair of scissors, I had no choice but to eat the sando as is; I did not want to go back inside to ask for a school supply lol.The spicy sandwich was much better than the original, though I've definitely had my fair share of the original. However, it would have been even better had I been able to open either of the Honey Roasted BBQ packets.This Chick-fil-A has been advertising Code Moo much harder than my usual location in Lakewood. I can tell because the wall is adorned with plenty of cute cow decor, including the characters from the Rocky Road movie in the form of small, but cute figurines. They're really doing everything they can to extinguish Circus Burger lol.Overall, a good solid Chick-fil-A to go to, especially on a road trip up or down the 405. If I lived in Costa Mesa, this would almost certainly be my go to for chicken sandwiches!
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Samantha I.
Nov 19, 2024
Slay. I visited on a Tuesday at 3:30, so not peak hours and the team members were efficient and friendly, just as you'd expect. What really impressed me though was the food. The fries were piping hot, crispy, and salty! I usually think Chick-fil-A fries are boring so I was very excited. The chicken sandwich was delicious and had lots of extra pickles, as requested. Of course you can't go wrong with their diet lemonade. All in all, great drive-thru experience! I would definitely come back to this location.
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Yonnie C.
Jul 12, 2024
Angels won so Chick fil a gives out free chicken sandwich the next day. That's when I came by to redeem one. Hooray for chicken sandwiches!"At any home game, if the Angels score 7 or more runs, everyone will receive a free Chick-fil-A® Chicken Sandwich!"
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Jennifer M.
Feb 13, 2025
Thank you Costa Mesa Crew!!! Life savers for last min dinner order for company meeting. Paul and staff were very professional and helped pack our Sprinter Vans with dinner for 50 people. Beyond grateful!!
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Wendy L.
Dec 19, 2024
If I could give less, I would. I went about 2.5 weeks ago and was was given the wrong order. Should be an easy fix right? NOPE! Not with this location. I have called customer serves for the past 2.5 weeks ( 4 calls) and they sent tot his location my issue and they confirmed all the items I call including about 5 minutes ago where it documented that this location did indeed receive my message and the issue with my order and they have chosen to ignore it!!! So now it has escalated to corporate to get this location to do their job and correct this and I hope that they will also send a gift card since it has taken almost 3 weeks for a very simple fix!! I will NEVER go this location and I normally do not leave reviews but it is ridiculous that this location and chosen to ignore my concerns and not make the effort to make things right
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Zach G.
Dec 27, 2024
Worst Chick-fil-A I have been to for awhile. Sat in an empty store in line at 7AM for 5 minutes with no one asking to take my order. I then order, get my name wrong, and then don't put sauces that I asked for. Never coming back here again. Absolute garbage service
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