Cauldron Ice Cream

Glad that we came in for a visit to Cauldron. It's a perfect dessert with many unique options for your family to love. We had a relatively big party, and for a staff of 2- thought the team was good about keeping up with demand.You order on an iPad device, and your ice cream is whipped up quickly thereafter. As a family, we had varying ice creams and cones/cups and can confidently say they were all consumed heartily. The strawberry puffle had a nice rose design! The puffles were definitely my favorite!The aesthetic is modern and hip, there's a good amount of seating. There's a trendy chair in the corner for all of your IG photo ops.

Mediocre ice cream, terrible digital ordering system which messed up my order. I wanted two double chocolates which I inputted first for my step mom and myself, but the system ordered double pineapple ice cream which I didn't order. The pineapple was disgusting. The waffle was soggy and whatever tasting. The salt caramel crunch tasted like old vanilla with socks. The crunch in it was a regular small pretzel. This was the worst 60 bucks I spent for dessert in my life Don't eat at this money trap. Special effects were cool but ice cream was mediocre to low imho. Hope you have a better experience than me. Don't do it. Walk away.

Disappointing First Visit, but Willing to Give It Another TryI recently visited Cauldron Ice Cream in Santa Ana, known for their liquid nitrogen ice cream and signature "puffle" cones. After a day at Knott's Berry Farm, I was eager to try their unique offerings.Unfortunately, upon arrival, I was informed that their nitrogen machine was down, rendering them unable to make any ice cream. Disappointed but still hopeful, I decided to try their egg waffle instead. The waffle was just okay--nothing particularly memorable.The shop itself was clean and had a pleasant atmosphere. Despite the initial letdown, I would consider returning if I'm in the area again, hoping to experience their renowned ice cream when the equipment is functioning.

The service, it was decent but not exceptional. The staff was polite enough, though I felt like they could have been a bit more attentive. However, it didn't ruin the experience; we were still able to enjoy our treats without any major hiccups.One of the biggest perks of this place is the ample parking available, which can be a challenge at many dessert locations. Being able to pull right in and find a spot is a definite plus.This was a first time trying nitrogen ice cream at a cute little dessert spot, and while I had mixed feelings about the experience, there were certainly some highlights. let's talk about the ice cream itself. I tried the vanilla flavor, and while it didn't wow me or have the most dynamic flavor profile, I have to say it was incredibly creamy. The texture was downright delightful--like a soft cloud in my mouth. If you're someone who values creaminess over bold flavors, you might find this ice cream to be a real treat.The bubble waffle cone was a fun addition that added a nice crunch and a touch of whimsy to the dessert. Overall, while I probably wouldn't return for a second scoop, it was a good outing and a fun way to try nitrogen ice cream. If you're in the mood for something unique and looking for a cute dessert place, it's worth checking out!

i used to go to their location in SG but they've since closed! so i was ecstatic to find they had one in santa ana. my bf and i shared their churro puff with salted caramel ice cream. the ice cream consistency was great it was smooth and creamy, i love the addition of pretzel bits which added a nice crunch to it. the churro puff was alright, it's a lot more hollow than i expected, but tasted good nonetheless when paired with the ice cream! do wish our rose shaped ice cream looked cuter though! it was already melted and messy when we got it, but taste-wise it was yum!!

Service was great! DefinitelyFirst time at this location. They have rose ice cream and it's my favorite besides strawberry. Not too many place have rose ice cream and the way this locations creates it into a rose as well is pretty cool. Staff were friendly and there's plenty of parking. Definitely recommend as they have many flavors to choose from.

Ice cream was super tasty and the waffle was warm and the cinnamon sugar on top made it great. You order from an iPad so you don't have any interaction with the staff until they serve you your ice cream. It was a very busy night when we went and took a while to get all of our ice cream but when it all came out everyone was really happy. Would return!

I decided to try Cauldron based on all the reviews, but I found it to be just okay--not amazing. That said, it's worth giving it a shot because it might be more your thing. The customer service was good, which added to the experience.

This place was the most visited place back in 2015-2017 when the nitrogen ice cream was poppin'. Haven't been here in years so my bf and I decided to come back because it was our college days memories and they were known for their rose shaped ice cream with the Hong Kong style egg puff.Our biggest disappointment begins with the egg puff. Not sure if it varies by the person who makes the batter that day but it was not good at all. The batter was not crispy and was super heavy/dense and strong flour flavor. It was not good. We took like 2-3 bites and threw it away. The ice cream we got was some type of tea flavor ice cream. The creaminess was okay but the flavor of the ice cream was super weak. For $12 bucks it was not worth it.I wished the quality was like before when they first opened.

The quality of the food, the quantity of the food, and the sanitation standard have all notably went down. It is a shame, because I used to highly recommend this dessert spot & buy pints to go. Now, I am unsure if I want to return. Disrespectfully overpriced for how little their delivery is. If you are looking for a quality ice cream experience, you are better off visiting someplace else. Whoever is higher up and making decisions at Cauldron Ice Cream needs to do some real reevaluation to turn this place around.