Baskin-Robbins

We actually went to the store today since we were around that area. We usually use Doordash, but today we went inside. Baskin-Robbins and Dunking Donuts are sharing this location, so when you go inside, you see both together. Staff seemed nice, cashier was friendly. We just grabbed our two favorite ice cream totes from the refrigerator and paid. Lots of parking. Store looks clean.

Food - tons of ice cream flavors, drinks, pre-packed ice creams, shakes, etc. this place combines with Dunkin Donuts, which I think is a genius! Don't have to rush anywhere else to get my sugar fix!!Service - good service with good meaning young folks trying to earn money. The gentleman was kind and helpful.Ambiance - indoor and outdoor seating. But who wants to sit indoors when you have great Cali weather like today! The place is kept clean too!Verdict - get some!!!

Friendly location, with a drive-through and a Dunkin' Donuts located inside the restaurant as well. They had a full assortment of flavors, not much in terms of quality, but kids always enjoy here. Prices are a bit high at five dollars a scoop, especially for the quality served. Again, it's all about the kids here, be sure to sign up for their rewards club for free scoops on their birthday.

Ice cream of course is great and service acceptable but ambiance disappoints. Nevertheless, will search for a better BR

Been here twice in the drive through. Both times they weren't busy. Ice cream flavors were wrong both times. Maybe they need to fix their drive through speaker? First time I asked for cookies and cream and got pralines and cream. This time I asked for pralines and cream and got cherries jubilee which is pictured below. So I called today to see if I could get my money back or a replacement for the wrong order and they said no and that they would get the order right next time. But I would have to pay for it. What horrible customer service. Will not be back. They are overpriced anyway.

Supporting BR because it's free of (largely) numbered dye. We get our birthday cakes here year after year and we always come when they do well at karate since it's in the same lot. It has a Dunkin Donuts inside too. Also dye free (except for some seasonal items and sprinkles). The only caveat is that if you get cup of half and half (two flavors) they will count it as 2 scoops when you get literally half scoop of each flavor. It comes out to a ball of two flavors the size of one scoop, but you pay for two scoops. The bubble gum flavor has bubble gum pieces. Gross. Just a heads up. The employees are nice and offer samples pretty freely. If you want half and half, just get the two scoops and get your $ worth. This is why it is getting 3 stars. The response from the snarky girl when I asked why we was charged for two scoops was "bc that's what we do, we don't do half and half, we charge it as a kids double scoop."

Tyler, Abigail, and the Asian guy (I can say that. I'm Asian :) They give the best customer service.

This location is a shared Dunkin Donuts - Baskin Robbins store. The ice cream is on the left and doughnuts on the right. The left hand entrance door has a giant spoon as the handle while the other side has a giant letter "D" for a handle.There are maybe 4 tables inside and a couple patio tables. Service was quick for me but I did see some slight delay for other customers since the two workers, aside from handling both sides of the store, were also handling a drive-thru window. The woman who served me was nice but frantic as it was quite busy.I got two scoops in a cup. One scoop of Reece's peanut butter cup and one of jamoca. Both were good; nothing more, nothing less. Odd that they gave it to me in an actual cup...like a paper coffee cup. But that certainly didn't detract from the enjoyment!

I ordered a VERY very specific cake for a special occasion. The person who took my order was the cake decorator, and was very accommodating to my questions and concerns. When I came to pick up the cake (a little early), it was already done and it looked STUNNING!! Thank you Eliza, and thank you Foothill Ranch Baskin Robbins!! I'm definitely coming back.

They give you less than a scoop even though you're paying 5 dollars a scoop.Total rip off I rather go to Ralph's and get the ice cream there.Unprofessional and sadly employees need proper training even though anyone can scoop a proper scoop of ice cream.