Auntie Anne's

I came for National Pretzel Day, and got the Cinnamon Sugar Pretzel for free with in-app coupon. The pretzel was warm, soft and chewy with just the right amount of cinnamon sugar. Absolutely delicious! The only negative was the wait but didn't want to take off a star bc it just tasted so good and it was free! I arrived at 5pm and the line didn't seem very long, but I still waited 30 minutes in a very slow moving line.

4/26/23 - National Pretzel Day. A disastrous experience at the Irvine Spectrum location. Not adequately staffed and no communication to those on the line. There were probably 40-50 people on the line. I went inside to ask will they have enough, and they said they only had 2 left and were not going to make any more. Shouldn't someone have come out half an hour prior to say the supply is gone? A poor customer experience.Only 3 staff. All looked unhappy and unfriendly. 1st and last time at this location.

Stopped by this location at the Irvine Spectrum the other night to try the new confetti nuggets. The store is small but you can't miss it because when you walk by it smells delicious. They didn't have any made so it was about a ten minute wait which was perfectly fine for fresh bites. The confetti nuggets were actually quite tasty. Perfectly buttery (grab some napkins) and the sprinkles balance out the butter. The bites were fluffy and not overwhelming, some of the ones at the bottom were a little doughy though. Definitely overpriced (about $11)but that's to be expected at this point. I'm glad I tried it but don't see myself clamoring to come back for this particular item.

Love their sugar cinnamon pretzels! Yumm!! So hard to walk by and smell them without grabbing one! My kids love the pepperoni bites! Polite and courteous staff. Will be back!

I'm not sure why Auntie Anne's only has 3 stars because they make really yummy pretzels. The closest parking are either where the Bristol Farms or by Sephora. There's always a line here, so they must be more than 3 stars. The pretzels are soft. Once you have a bit, you'll want more. I like sweets, so my favorites are the sweet almond and the cinnamon sugar. They make the pretzels super soft and buttery tasting.Happy Pretzeling!

Crispy and fresh. Line was somewhat long but service was quick and literally took less than 10 minutes.

staff was very polite, and helpful.Freshly made pretzels are super soft and amazing.And if you want, the bites are delish.

Unsure why all the bad reviews . I've always loved Auntie Anne's. Memories of my youth. Pretzels still delicious here. Service good and friendly. Just wish they would bring back some of their original flavors and open more shops.

Food was horrendous and extremely overpriced, and the lady in front is very rude. My friend found a very peculiar substance in his drink and there was a spider behind the napkin dispenser. The ground very unclean and unkept.

I do not recommend! The food was cold and supper greasy. The dips were cold and cost extra to get two or more! I recommend to find a healthier and better alternative than these poor quality snacks.