The Historic Ambassador House and Heritage Gardens

**As of 1/1/2023 The city owned venue is managed by the Wellington of Fishers owned by Cami. I encourage you to do your research and read all the Google reviews on this business. Working with Cami and The Wellington pushed us over the edge and this was the worst service industry experience ever making a trip to the BMV look like a dream vacation in comparison. We share so others may not fall victim to these horrific and unethical business practices. We also want to share that we would not be writing this review had Cami, the owner of The Wellington, taken ownership for her mistakes, tried to make them right or apologized to us at all during the process. Working with Cami was an absolute nightmare from day 1. Once planning started, all of our meetings we had to setup ourselves and had to press to get them scheduled. Cami would not respond for days and weeks on end. On one occasion She canceled a meeting the day-of citing it was too cold outside and she "wore the wrong shoes for the conditions today". My wife called her after receiving the email stating the cancelation to inquire why as she had taken off work to attend and Cami brought my wife to tears interrupting her and berating her for even questioning her last minute cancelation. On multiple occasions Cami refused to answer simple questions or take ownership for her mistakes, engaged in shouting matches with us (her customers), was very hostile, confrontational and blamed us for her mistakes.During ALL of our meetings Cami was incredibly disorganized. It seemed as if she was taking notes, but when we would receive our proposals, nothing we talked about in the meetings was ever reflected. Because of her lack of detail, we were tasked to track it all ourselves, as we could not trust her to pay attention and make sure things would be taken care of. As a result, over a period of several months, it took 7 proposals for Cami to get everything correct. We can assure you, this was not because we changed our minds so many times. It got to the point where Cami suggested we come in to hash everything out. We were skeptical of this initially as we wanted to keep all communication via email. Again, Cami exhibited her lack of communication skills by not replying for days and sometimes even weeks. She would create multiple email chains, not 'reply all' and not answer all of our questions, which in turn would cause confusion, leaving us no choice but to meet in person to work everything out. We requested one email chain and her to 'reply all' so that all parties could be kept in the loop, but she could not follow these simple requests. The day-of the wedding it was apparent that CamiDid not not take notes, or write anything down we had given her or sent her as she had no idea where our cards and gifts table or guest tables went or what time anything was happening. By not reviewing or printing off these items, she asked our set up team multiple questions throughout the day, our DJ could never find her to ensure the buffet was ready for him to release tables for dinner, our cutting cake wasn't put on the floor and our bridal party had to run it out right before grand entrances, and we had to personally find her to get the bottle of champagne we purchased for our toast. Because she could never be found, our timeline was delayed as a result. Had she prepared and printed the documents beforehand, this could all have been avoided. After the wedding, several of our guests mentioned that the servers were extremely rude. We witnessed one of the servers walking by a guest, bumping into her and knocking her water glass out of her hand. The server did not stop to apologize, clearing knowing what she had done, even after we yelled out. At the end of the day, our wedding reception went okay. However, reflecting on the last several months, we feel as though we were robbed of the joy of planning our wedding due to Cami. She is untrustworthy, unethical, defensive, and unapologetic to her customers. It's unfortunate we write this review, but this is our story and we hope by sharing it in detail we can spare others from being robbed of the joys that come with planning for their special day

The historic Ambassador House, built in the mid 1820s and Heritage Gardens are located in the back amongst trees in Fishers Heritage Park. The house and the gardens, which is owned and operated by the City of Fishers Parks & Rec Department, make it an ideal destination to host weddings and special events.The house, rich in history, is a Greek Revival style home. There are private grounds and beautiful gardens to host events of up to 250 guests from April to October in a large event tent or during the colder months, they can host up to 60 guests.

WHO KNEW this existed?! Not me {clearly}.Tucked away in Heritage Park in Fishers sits the Ambassador House. I was lucky to get a tour of this space last summer, and if I were getting married anytime soon, it would definitely be on my list of venues to research.The Ambassador House gets its name from former resident, Addison Clay Harris, appointed U.S. Ambassador to Austria-Hungary in 1899. After shifting ownership with his passing, the city of Fishers acquired the house and physically moved it to its current location.The interior reminds me of the Conner House at Conner Prairie - but a bit more modern. Great for bridal/baby showers or other smaller parties, along with spaces for bridesmaids/bride and groomsmen/groom to get ready before a wedding.

We were very excited when we first booked here for our wedding ceremony/reception. We booked a year in advanced. When we were originally taken on the tour it was with a woman named Kerri. She was very informative about the property and what the policies were, etc. However the staff is very unresponsive and hard to get a hold of. Most of what Kerri had told us was then changed by other staff telling us what she told us was not right. We would not have booked here if we knew some of the things she told us wrong.One requirement is to use A-classic rentals for tables chairs, linens and tents. The pricing always changed and what they originally told us changed. We were originally told that for the tent tables and chairs we would be charged around $500 dollars. Less than a month before the wedding (after it taking awhile to get a hold of Mike, the A-classic manager) we were told that for tables, chairs, and linens (for 75 people) and a tent would be $1,500 dollars. Since our wedding was on a Sunday they were charging us an extra $500 dollars. Mike was extremely hard to get a hold of and very unresponsive.We were also told when we booked the venue that they were adding a cemented area with a tent that we could use (no charge). Once it was added in we were emailed asking if we would like to use it for the wedding, but they would charge us an extra $1,700 dollars. On top of the $3,000 dollars we paid to rent out the venue.During our wedding (after we had the whole property rented for the day) there were people wandering the property "sight seeing". We had to keep telling people to leave. They were walking the grounds and going in the house where our personal items are. The employee on the clock for the day just sat in her office upstairs and did not do anything to help. We had to come and get her to have her help us get random strangers off the property. DO NOT book here unless you would like to have a headache throughout the whole process.

The current management from the Wellington is horrible Cami is forgetful, unprofessional, hard to contact, and made my even more stress than what it should've been. She promises more than she can give and will lose information frequently.