Steak ’n Shake

This visit was pretty good. Overall it was good service,good food,good timing.The place was clean and nice. I had a Bacon n' Cheese Single Steak burger and a bowl of chili and cheese fries. I highly suggest try this. The only complaint I have is that the fries were a little cold. Overall pretty good.

Been here almost 5 times.Love the varieties of shakes they have.Try the Nutella.I eat only Cajun Double Steak Burger most of the time.Its Awesome.Try it with Cajun fries.Well they have regular fries, plain burgers and 30 varieties of Burgers and Shakes.Good place for Early Dinner.

NEVERMORE~ Although it wasn't busy at noon, 4 working behind counter and 4 waitresses with probably 5 tables - we were in a hurry so we ordered waters and taco salad. Simple, huh? Take lettuce bowl out of refrigerator, add warm meat and tortilla strips and serve. After 25 minutes, we asked our waitress if we could have them to go because of the time. She said they were "up". Still time constraint - got boxes after paying. Total time 35 minutes. Lettuce was mostly hard end pieces with very little of anything else. Total cost including $1.50 tip was $10.00 - it wasn't HER fault that this was a total failure.Would rather hit a "choke and puke" next time.

Oh my! Stopped in to grab a couple of burgers carry-out after a long road trip. What I thought would take 5 minutes max, ended up taking 20 minutes. Never again! Too many other good options in Kokomo!While I waited, I observed several groups entering the place and waiting, waiting, waiting to be seated. The restaurant seemed disorganized from start to finish--from the grill to the servers to the cashier.

Been here a few times. They always have new staff training, which tells me that they have a high turnover rate. Ordered takeout once, they messed up my ENTIRE order. Called there, they said they put my name in a book. Went back to get my new order, and they couldn't find my name in said book. Last time I went inside to eat, it took way too long to be seated, and once we were, the table was filthy. Our waitress never came back for refills, and we even had to go ask up front for cups to go for our milkshakes. I have been to much better locations. This location never seems to be that clean, either. The bathrooms were gross, too!

Never have I ever...-Waited 45 minutes to order food in a fast food restaurant -Had food sit on the counter for 20 minutes before it was served to me cold-Been told 20 minutes after I order that what I ordered was not available. -Been served water in a visibly disgusting plastic cup -Seen one employee doing ALL roles of the restaurant while the other 4(including the manager) avoided work, the customers and the food to go to tables.Until I ate at this particular steak and shake. I regret having spent almost 2 hours to finally order my food to go because I didn't want to be there any longer.I would suggest passing by this one, one mile down the street there's another with undoubtedly better service.

Avoid the south Steak 'n Shake! I have problems every time. Last time I ordered food for 3 people, not 1 napkin in the bag. The lid wasn't on all the way so the milkshake spilled all over my console and not one napkin to wipe it up with. The fries had little black specks all over them probably from old grease. I'm done!

Great place for what it advertises itself to be: an old-fashioned diner/soda-fountain restaurant offering low cost burgers and delicious shakes. $3.99 for a double cheese and fries. Wow! That's a bargain, but I pay a bit extra for the Frisco melt. I also like that I can get a small shake that is actually small, not giant. Open 24 hours. Been here twice on a four-day visit to Kokomo.

Slow and Violent service lady at the register screamed the F word and was throwing change

Read all sorts of bad reviews on this place, but we were set on milkshakes and burgers. Glad we went! Food was good, service was awesome - the shift manager came and checked on us and was always making sure the place was clean. 100% recommend.