Saxony Hall

*** This city owned venue is managed by the Wellington of Fishers owned by Cami.**I encourage you to do your research and read all the Google reviews on this business. Working with Cami and The Wellington pushed us over the edge and this was the worst service industry experience ever making a trip to the BMV look like a dream vacation in comparison. We share so others may not fall victim to these horrific and unethical business practices. We also want to share that we would not be writing this review had Cami, the owner of The Wellington, taken ownership for her mistakes, tried to make them right or apologized to us at all during the process. Working with Cami was an absolute nightmare from day 1. Once planning started, all of our meetings we had to setup ourselves and had to press to get them scheduled. Cami would not respond for days and weeks on end. On one occasion She canceled a meeting the day-of citing it was too cold outside and she "wore the wrong shoes for the conditions today". My wife called her after receiving the email stating the cancelation to inquire why as she had taken off work to attend and Cami brought my wife to tears interrupting her and berating her for even questioning her last minute cancelation. On multiple occasions Cami refused to answer simple questions or take ownership for her mistakes, engaged in shouting matches with us (her customers), was very hostile, confrontational and blamed us for her mistakes.During ALL of our meetings Cami was incredibly disorganized. It seemed as if she was taking notes, but when we would receive our proposals, nothing we talked about in the meetings was ever reflected. Because of her lack of detail, we were tasked to track it all ourselves, as we could not trust her to pay attention and make sure things would be taken care of. As a result, over a period of several months, it took 7 proposals for Cami to get everything correct. We can assure you, this was not because we changed our minds so many times. It got to the point where Cami suggested we come in to hash everything out. We were skeptical of this initially as we wanted to keep all communication via email. Again, Cami exhibited her lack of communication skills by not replying for days and sometimes even weeks. She would create multiple email chains, not 'reply all' and not answer all of our questions, which in turn would cause confusion, leaving us no choice but to meet in person to work everything out. We requested one email chain and her to 'reply all' so that all parties could be kept in the loop, but she could not follow these simple requests. The day-of the wedding it was apparent that CamiDid not not take notes, or write anything down we had given her or sent her as she had no idea where our cards and gifts table or guest tables went or what time anything was happening. By not reviewing or printing off these items, she asked our set up team multiple questions throughout the day, our DJ could never find her to ensure the buffet was ready for him to release tables for dinner, our cutting cake wasn't put on the floor and our bridal party had to run it out right before grand entrances, and we had to personally find her to get the bottle of champagne we purchased for our toast. Because she could never be found, our timeline was delayed as a result. Had she prepared and printed the documents beforehand, this could all have been avoided. After the wedding, several of our guests mentioned that the servers were extremely rude. We witnessed one of the servers walking by a guest, bumping into her and knocking her water glass out of her hand. The server did not stop to apologize, clearing knowing what she had done, even after we yelled out. At the end of the day, our wedding reception went okay. However, reflecting on the last several months, we feel as though we were robbed of the joy of planning our wedding due to Cami. She is untrustworthy, unethical, defensive, and unapologetic to her customers. It's unfortunate we write this review, but this is our story and we hope by sharing it in detail we can spare others from being robbed of the joys that come with planning for their special day

We just had our daughter's wedding there and were so pleased. Coni walked us through every step of the way with our many months of planning. She provided such good guidelines that we did not need a wedding planner.Even with COVID-19 happening, the wedding was a huge success. The room was clean and all of the table and chairs were ready to go for us to decorate. We also had the event catered there and the all the setup was done and ready for us to go. The kitchen was available to us and was extremely clean with plenty of prep space for the caterers.We would definitely recommend this venue for anyone for any occasion!