I really truly want this place to be amazing, unfortunately it continues to come in at "good enough". Firstly they are association with Sweet revolution, a world class bakery in town and one would hope that the talent exhibited there on a daily basis would make its way over, but it just doesn't. Revolution barbeque is located in the heart of downtown. The overall ambiance is great, outdoor seating is available during the armed months and they have a great bar attached with a good selection of beer and rotating craft cocktails. The staff is always happy to help when they can, but I've always gotten the impression that management limits their abilities to solve problems for customers at the lowest level possible. This is just based on issues that we have had in the past that required a managers attention and I was told it would have to wait for the general manager to be available. From my service industry experience, this is about three levels of management too high for simple problems like a poorly made dish that requires a refund. The main issue I have is the food. The menu is everything you could ask for or expect at a barbecue restaurant, but the execution is consistently lacking. The brisket is usually left as a primal cut with the point and the flat still attached. Unfortunately this usually results in only one half being cooked properly and the other being dry or chewy. With our most recent order to go, the grit cakes were stacked such that only half of them were sauced. Also, none of the sauces were labeled which is a problem when they aren't as visually distinguishable as they probably should be. The Mac and cheese is consistently grainy, likely because there is too much flour used in the roux base. Again, I really want to like this place. It's local business, it adds to the community. But if you want consistently good barbecue, head to the east side of town for better options.
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