Roof leaking
Sheema S.
Feb 2, 2022
Save your time and money and DO not move into these apartments! The new staff are rude and not helpful at all. I have a problem with them overcharging me monthly with rent and it's always a push back. I'm a loyal resident and pay my rent every month on time why all the push back? The apartments are very spacious but very outdated and needs remodeled like yesterday. The trash compactor is always full & there is always trash all outside the compactors and in the street. Makes the property look disgusting and it's very unprofessional. Moral of the story take the reviews into account and do not sign a lease.
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Madison W.
Sep 14, 2021
Moved my sister in here and this seems like a fine place. The apartment was in good condition except for the windows! They were popping out of the wall with noticeable gapping. She is "on the list" for replacements, but I can't imagine what her utility bills will look like.
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Tyler K.
Mar 31, 2021
Love it here!!!! The new office staff is amazing. My maintenance request was completed the same day I put it in. Everyone in the office is transparent and honest.
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Brooke F.
Mar 7, 2020
If I could give zero stars I would. Kicking myself for signing a lease here. Apartments are very inefficient and power bills are double than my last 3 bedroom house. Maintenance is slow and questions every request. Paint is bubbling off the walls and flooring is rippling too which will likely be taken from my deposit. The front office staff is rude and once you sign that lease, you're invisible.
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Slartib A.
Feb 5, 2021
WARNING: DON'T MOVE HERE. This place is sliding into being the worse place I've ever lived. And I've lived in an abandoned farm house with no running water. I've been living here for about 3 years, and in those 3 years, this apartment complex has been passed along to 4 management companies like a bong at a Woodstock. The service SUCKS A$$. When we call to have any kind of maintenance, or even submit a ticket on their website, there is no confirmation or any acknowledgment that you've even made a request. I have to call a few days later to let the unfriendly office manager know I've even placed a ticket. Then they questions every problem laid out before them. It is a nightmare.They don't call ahead and just show up unexpectedly. When the wind blows fairly strong, loud banging noises from loose metal fairings on the chimney keep you at night! OH, and when there is ice or snow, good luck getting your stairways and walkways de-iced before you step out and slide down a flight.Also, the common area where the tennis court is, floods every time there is rain. Bringing with it mosquitoes and scavengers like racoons and even coyotes near by.Low maintenance, High cost of living here, Also, the rent is too damn High! Once you sign the lease, you're a cash cow to the mgmt co. and they will ignore you.
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Kimberly T.
Oct 17, 2019
Do not move im here. Ever since Brooksode Properties has taken over it has been very disappointing. They have an excuse every time something is wrong. When they do send maintenance nothing is ever fixed properly if at all. The "upgrades/updates" are cheap and anything that is metal is rusting. When you contact corporate by phone or email to voice your concerns you don't get any response from them either. Poorly run property with horrible customer service. We used to love living here.
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Julie L.
Oct 21, 2018
DO NOT MOVE HERE!! The apartment complex is crap. They let us move into an apartment that had bed bugs and everything was broken. Their maintenance isn't doing anything about it. If I could give this place negative stars, I would.
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Delana P.
Apr 26, 2023
I stopped by this apartment today to tour their one bedroom. The exterior apartment is gorgeous. It was very quiet walking through. The interior was modern and visually appealing. The appliances appeared to be up to date, the flooring was gorgeous. I especially loved the large windows that compensated for the fact that there is no balcony. The floor plan was a unique design and the apartment had ample storage. It has a club house with a fitness center and I think a pool. The woman that gave me the tour was super nice and fashionable.
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Ana P.
Nov 4, 2021
I had a balancee of$90+Met in person with the property manager she WROTE down I'd owe about $10 without walking through my apt figured nothing super high because I didn't even have curtains so no holes or anything of the sort. I called asking for the 10day charge to be removed because she told me I wouldn't be charged since moving oct1st well it is now Nov and she didn't remove, adjust or even call me back I checked once again and it went up since Casper ghost is living there
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Joshua K.
Aug 31, 2019
Got a notice that my trash was on the 2nd story balcony. Valid. Yes I do sometimes clean at night and do not necessarily take my trash out until I leave. I got a notice today around 11am that I am being charged 25 dollars for this. I am actually happy to have this charge. It means they are doing what a nice community should do. The issue is I normally clean at night and the property only has one trash compactor. So....racoons.....beyond their ability to control wildlife, its just when you have one place for trash, most people don't do the right thing. They have made attempts on the 'trash building' but by Sunday night its still pretty awful. People are lazy. They have posted instructions on how to operate it, and even sanitary stations by the door. Again....people are lazy. Hard to blame the community for human beings being awful. High marks for this community having 'pet station's' although could use a few more. Again, people are lazy. No one likes to clean up after their dogs. I have two dogs and always clean up after my pets coming from living in a home with a fully fenced backyard so I only had to do that deed once a week with something that didnt require me bending over and picking up hot poo with a thin bag. I wish the maintenance and office team had 'more eyes' on this but i understand you cannot have eyes everywhere. Having said that, the property is quite nice and well maintained. The location is great. I know it's odd I am happy to get charged 25 bucks for leaving a trash bag on the balcony but it shows they care about standards. Said a lot to say this.....I lived in a home over over 10 years before coming here and I was petrified I was going to hate it. Not at all. This is a very nice place to live. I am happy we found this community.
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