Marvins Pass Wedding Planning

Can't say enough wonderful things about Marvin's Pass and the Richardson family. They made our day and the whole experience wonderful and stress-free. Not to mention this place is the best deal for your money for sure. So many things are included, it was a huge relief. To briefly address some previous bride-zilla reviews: This place is kept up wonderfully. Rustic but still manicured. Divas who have only been on golf course man-made lawns, be aware you will have to walk across grass, just regular ol' outside grass. I get that some people are used to being chauffeured to the doorstep of their every destination, but here, only guests with disabilities get to be driven all the way down. And this isn't a huge operation here, it's a family small business. Jen is one woman managing an entire year or more of weddings. The details, planning & money & question's from couples non-stop that she is ALWAYS glad to respond to. It's okay to text her to ask her or remind her of something. Sorry, Back to my review. Our night went without a hitch. It looked great, they were ready with whatever we needed. And the DJ was top-notch. She was also attentive & ready to help with anything! Their daughters were sweet & fun, and Mr. Richardson is quite a handy hard-working guy!. Jen is the sweetest and most considerate person you will find. They honestly have a passion for creating a joyous celebration for new couples. A great way to honor Mr. Marvin.

All I have to say is my wedding was absolutely perfect and amazing at Marvin's Pass! Jenn and her family were so nice and worked so hard to make our day perfect. Previous reviews have stated some issues, but I did not experience any of that. We had 170 guests with alcohol and there were no issues with the 2 bartenders. The DJ was the best I've experienced at a wedding and Smokin Js was sooo good! Best mac and cheese around hands down. I'm just so appreciative of all the work Jenn and her family put into our big day. I HIGHLY recommend this venue. I wish I could relive our special day over and over again because it was seriously so perfect!

Do not go here! I was so ecstatic once we found this venue in early June 2019. To save our date of 9/12/20 I wanted to make sure to get her the $500 deposit asap. June 18th we had planned on meeting up so I could giver her the deposit. She ended up cancelling a few hours before since her girls were playing varsity that night. (no big deal that's fine, I get it). I tried to be accommodating and ask if I could send her the deposit through Facebook and she could simply email me the receipt. She said no and we could meet tomorrow if that worked. Finally I met with her the next day and dropped off the deposit that she said she would have a receipt for, Of course she didn't and said she would text me a receipt confirming it was received. She did text me confirming the deposit was paid. (This was June 19th and my first mistake really) June 21st I texted her (yes me, a customer) asking if she could send over the receipt for the deposit. She said yes she will send it that evening. June 22nd She texted saying she was busy and didn't get around to sending the receipt ( 3 days after I paid her, keep in mind).She ended up changing the topic going over the DJ information and then told us she had to print the receipt and she obviously cant do that from her phone but she wouldn't forget about it. SEPTEMBER 3rd rolls around and I have to reach out to her again!!! I simply sent her a text wanting to touch base to figure out the payment plans and needed to actually go over the contract itself.Monday September 23rd she finally sent over the DEPOSIT receipt ( OVER 3 months later) and the contract. (Not ONE thing has been signed at this point). Funny enough she had the contract wrong. She had given us a discount of $500 since we knew the first people who got married there (a very generous offer). Going over the contract it did not reflect this agreement. I asked her about the discount we were suppose to get and she had no idea what I was talking about (Shocker right, well I guess not really at this point) She said "I don't remember that but You're probably right! ha! Just go ahead and mark it accordingly on the contract"First off, it is HER job to put the contract together and send it over correctly, not mine. Then she put me in an awkward position having to remind her about the discount she gave us.The level of unprofessionalism is unreal here and I recommend no one move forward with this venue. I ended up asking her if I could call because at this point I was fuming and needed answers as to why things are so unprofessional, never done when she says, and inaccurate when she finally gets around to doing it.She proceeded to tell me where she was coming from. She talked about family stuff going on and the fact that it is wedding season and she is super busy. She only apologized that I thought she was being unaccommodating. She didn't ever once apologize or recognize she was truly being unaccommodating. She then said "you don't have to move forward with us."I had never once mentioned that. Like how RUDE!The funny thing is, I didn't need anything from her but for her to give me my deposit receipt and to go over the contract and fill it out so I would know what my payments were going to be. I don't think I was asking for much at all.Yesterday (9/26/19) I texted her saying "I think we are going to go a different route with the venue. I'm uncomfortable with moving forward with this uncertainly. Nothing was ever signed (the receipt or contract) so therefore I see it as voided and would like to ask for our $500 deposit back.She came back with a very long response that basically looked like it was her covering her ass for not being professional in the first place.Her response:"that's not how it works unfortunately, we haven't changed anything. You paid a deposit and we cashed it. everything was emailed to you prior to coming out. We've turned the date down to several others. Your wedding is next year and we have not defaulted on anything. You had all the paperwork and a text message confirming the date and deposit. We have not changed anything. I'm having a hard time understanding that part."She is completely clueless on how to run a business.I wan't going to text back because at this point it is ridiculous to me and stressing me out more than it needed to.She decided to text me again to begin trying to cover her booty even more.She said: "if you would like to cancel your date will just need something in writing from you via email but the deposit will not be returned as we have turned down the date for others this week alone. you reserved a date next year towards the end of the season and we have not defaulted on anything as the date has not even come."I wrote back simply saying "I have not signed anything. So this is my official cancellation"(As if I'm going to use more of my time to appease her not doing her job)She took that as the cancellation even though a cancellation wasn't needed, nothing had been signed.

This venue is very beautiful, however the owner and staffs attitudes are far from beautiful! The owners nor staff can handle the reception party of the wedding! The ceremony was beautiful and well put together (THANKS to the wedding party who worked hard to get everything set up the night before at rehearsal.) The reception on the other hand was ran more like a daycare! The owner specifically asked that we let her handle all stressful matters the day of the wedding to not put any extra stress on the newly weds! She most definitely was the main cause of stress for the bride & groom on their special day! Once the reception started the switched flipped, we were treated as if we were an inconvenience to them! Many staff members are young and extremely disrespectful to be employed by such a "professional" place! You are NOT allowed to go to your car, not for ANYTHING! There is no baby changing table, so good luck changing your children while you can't go to your car... there isn't a designated place at the venue! As their replies to the other reviews state they follow all the rules and laws but that is a lie considering not one person was carded when getting drinks from the bar! This place is nothing shy of a joke! Don't waste your money booking this venue, unless you're looking for a disappointing wedding day!

I would definitely NOT recommend this venue to anyone after experiencing what happened at my niece's wedding last month. While the area is very pretty, in a natural and rustic setting, it certainly needs many improvements. The grass and yard area were overgrown and uneven, a hazard to walk in any kind of heels or dress shoes. The restrooms in the little barn type building had a raised entry way that was a definite hazard to anyone with a walking disability and not at all handicap accessible, as well as there was no running water in the ladies, we had hand sanitizer and paper towels. We had traveled by bus as we had a large group of family and friends that stayed together at a hotel in Indy. The bus driver was not able to get down the driveway because of low hanging branches of the trees lining the drive, needless to say we were all told he couldn't go any further and we would need to disembark and walk the rest of the way over the rough and uneven ground. The bar area was a total joke, one bartender for 140+ people. My husband went to get us each a drink, he was informed that he was only allowed to get one drink at a time and would need to get back in line to get the second one for me. As you can imagine this caused quite a stir as the bartender was seriously overwhelmed and not able to catch up. He didn't seem to grasp that he could keep filling glasses and have them waiting on the counter top for the people waiting in line to just grab and go, he made them wait for each one to be drawn. There are many more instances of unprofessional management regarding the rehearsal and setup/decorating but I will stop here. My niece has been trying, unsuccessfully, to get her Security Deposit $$ back. She was told there were issues with baby diapers not making it into the OVERFLOWING trash cans, as well as cleanup after people not smoking in the designated area (that you couldn't see the signage for due to the overgrowth of weeds). Definitely not someplace I would recommend for their special event.