J Edwards Fine Chocolate

THE best bakery in Kokomo. The variety of beautiful chocolates, cakes, and cupcakes rivals that of boutique and gourmet patisseries in larger cities, but is much more affordable. I live all the way out in Seattle now, but I still use them for surprises for my family back in Kokomo. I recently had trouble ordering on their website, so I called in and the friendly lady on the phone fixed me up right away. I've frequented this business for 15 years and it's my go-to even when I can't taste the treats anymore. ;)

I liked everything about the store except for the cramped parking. But once you find a spot, you will be glad you stopped! Not only do they have a display counter for individual chocolates (I got two kinds of turtles that were delicious!), but they carry cakes, cupcakes, bagged candies, some popcorn and canned items, and even some gift ideas like soaps and mugs.The staff was friendly and let the customers browse. Note that when you order from the chocolate counter or pickup something from the surrounding shelves/displays, you wait at the cashier with everyone else (so the person who helps with your chocolate isn't the one who handles your money.)There were also a couple staff members out on the floor of the shop helping people who were wanting assistance on making selections or for ordering items to be shipped.Note that there is a small sampling station in the middle of the store where you can try some of their products. I didn't try them since I was already focused on what I wanted when I arrived. I also found a jar of sauerkraut that I purchased since I have no idea how to make it from scratch. It was really good when I heated it up with my dinner.Review #3735

I drive all the way from Indianapolis to get a slice of Banana Split Cake . However my slices are sliced like they didn't want to serve me . It looks so bad I can't even take a photo of it . It also not the same size as the other slices I see being made .. The energy being given to "OTHER" customers doesn't match the energy given to me .. I'm not going to stop coming but I would appreciate the same quality of service everyone else gets ... Thanks

If I could give ten stars, it would not be enough. I love cake, I mean really love cake. I never turn it down. I get cake everywhere and J Edwards is my absolute favorite. Their cakes and cupcakes are so pretty, you almost don't want to eat it. But, you will. Maybe even 30 seconds out of the parking lot. I also bought a Bavarian Cream cupcake when I picked up this birthday cake. Ate it along Sycamore street with no shame. This place is gem in the town of Kokomo and really a place you must taste! Many unique flavors and something to satisfy any sweet craving.

The cupcakes are very good. The checkout process, not so good. I needed to wait in multiple lines for pastries, chocolates and payment. It was difficult to tell who was waiting in line for what and where lines began.

I decided to stop in because I'm addicted to chocolate and two do my trainees said I must stop in. The chocolate is amazing! It's rich and creamy. Also the white cloud cupcake was heaven. The frosting looks thick but is was soooo light and creamy! You can put on some weight if you become a regular here. I hope to try this place again before I leave Indiana

this is our 2nd time ordering cupcakes, 1st was my daughters wedding in 2022 and then again just recently for her 30th birthday. I cannot say enough good things about the gourmet cupcakes and the flavors are wonderful. I highly recommend this business!

Needs to be open on weekends!!! Most people would like to have the product or events shared on the weekends, and work throughout the weekday with no availability to travel to get it for the weekend!! Also, I understand the owner is quite hard to work for? As the turnover is quite high there as is the priceschocolates are delicious, the cakes are rare and good

I ordered a cake from here for a birthday surprise. After arriving home I opened the cake to see it and it was perfect. Once I went to serve the cake though we opened the box to find a mess. It was more than disappointing as this was for a surprise birthday. I reached out to them by email and received an email back asking for a picture. They called me later that day and informed me that after reviewing the pictures that it looks as if it melted from the hot day (2-10-24 which had a high of about 62 degrees). They also informed me that I should have refrigerated the cake until 15 minutes before serving. I told them I wasn't aware of that and that I thought it would be fine at room temperature. They then told me that there were signs all over the store. I ordered online however and simply picked up in the store and never saw any signs about refrigerating the cake nor have I ever refrigerated any of their cakes before. The best they were willing to offer were 4 cupcakes. They weren't super kind and treated me as if I was just trying to get something for free. I've ordered several cakes from here before and I've loved them all. This "cake" was delicious but the customer service was so poor that I won't return. The difference in price between what they offered and what I bought was $5. The lack of kindness and the willingness to fix the issue is disappointing.

came in to order a cake for my birthday next week, front of house was really kind & helpful but as soon as i said when i wanted to pick up the cake a woman in the back of house told both the front and employee and i that "no chance that was happening" & that they won't be offering any custom anything due to the volume of orders. disappointed because the only thing i wanted was this cake, but more so disappointed with how rude she was. typically always have great service in here but left in tears today. *adding that the holidays are the hardest times for some of us, & as someone whos worked in customer service their entire life, i wouldn't treat anyone in the same manner.