Indiana Wedding Design

Angel did an awesome job! My husband and I decided to do this last minute because the courthouse fell through and literally she was a blessing!!! She made me feel soo reassured and shared the same excitement with me about getting married!! Everything was simple and just felt so right!! Her speech was amazing! She took a lot of pictures i loved it!!!

I debated on posting my review, even though I told the owner that I would be posting a negative review, because I come from a family of small business owners and know how reviews can impact the business. The more I thought about it, I would be upset if my experience happened to another couple. I'll be honest, if I could give them a negative review, I would. Let me just start by saying that I was super excited to use this company to get married. Like everyone else, Covid19 changed our wedding plans, so we opted to get married on the canal and only have a few family members there. We booked our date (5/20/20), paid our fee (on 5/4) and received our confirmation email and text. Due to the courthouse being closed, we had difficulty getting our license, we called & text IWD several times (5/14), but never received a response. In the end, we were able to get our license, we called and text again to give an update, but no answer, no reply. The day was getting closer, but we had not heard a single word from IWD since the initial call when we booked everything. We started getting nervous that something had happened and we started looking at other options and started calling/texting IWD again. After the seventh or eighth call, we finally got a hold of someone, on 5/19. The office manager, Shelby and the owner, Angel, assured us that someone would be there, as planned, on 5/20 at the spot they set up to meet us at. The owner, Angel, personally assured us that someone else would be there since she was supposed to do the ceremony but was dealing with some personal issues. We were given an apology for the lack of communication and a family emergency excuse. No worries, we would still be able to get married. Family flew in from out of state and showed up...we drove to the canal and waited, and waited, and waited. We called, text, emailed - but no one bothered to reply. We all waited on the side of the road, dressed up, family waiting in cars and on the street, but no one from IWD bothered to tell us that they weren't coming. Eventually IWD did reply to a text, advising that they were still trying to find someone to show up, but that the "best they could do" is marry us the following week. I requested a refund, but they told me that they have a "no refund policy" - I explained that their policy is if we do not show - not that the company doesn't show up. I'm not sure if they understand the concept of getting married, you know, planning a day, having family there, etc. - it's not like we placed an order for food and they lost the order, it was meant to be a special day and their lack of professionalism was icing on the cake.We ended up using SAME DAY WEDDINGS - who, at the last minute, came to their office to perform our ceremony. We did not have the canal wedding that we planned for, but SAME DAY WEDDINGS saved the day and got us officially married. They apologized for the OTHER company not doing their job and potentially ruining our day.After several weeks, on 6/8, the owner answered the phone and gave me her family emergency story again, apologized and stated that she would issue a refund. A week later (6/15), still no refund and they still don't answer calls, texts or emails. I had to go through my bank to get my money back.If you're even remotely considering using IWD for your special day, run the other way and use someone else!

This company ditched one of my best friends and left her 48 hours to make alternate plans. Run for the hills and do not consider doing business with them.

Maxi PackageIndiana Wedding Design "sells" you on what sounds like a great idea! A complete package with everything you need for your wedding included. (What they don't tell you is that this is the MOST BASIC package with the bare minimum included and you WILL be nickel and dimed to death to get all the things you need for your day!) No Stress, they handle it all. And I quote "Let us do what we do best so you don't have to worry and stress, you can just enjoy it all." Angel is really a fantastic sales person and I even thought was a girl I could like. Well, that was just the beginning....In the final month prior to the wedding, the communication all but stopped. Angel indicated she was too busy with "Wedding Season" to keep in touch but that our wedding had been handed off to her assistant, Sara. We were assured Sara was a detail person and would make sure every detail was buttoned up and perfect on our big day! Well, this was false. In the one meeting we had with Sara she took many details down we had already shared with Angel because they couldn't find our initial meeting notes. We covered everything again at about 2 weeks out. In the final week prior to the wedding our calls were not being returned, meetings were no-showed, Angel never even returned our request for the details of the ceremony and vows we would be using. (We requested this for a solid month). The day before the wedding I was stood up for a meeting to finalize all details. I was also told we would have a face time call with Angel to go over the ceremony and no call ever came. Wedding day: Angel was alone. A one person show. Sara the assistant had assured me she would be there at 2pm and they would both be there to have all hands on deck. We were also told our package included a bartender. The bridal room was still dirty from the wedding prior. The extras we had purchased were not in the room as discussed and were finally delivered and hour later by Angel's young daughter, who was also helping with another small child to set up our ballroom. The décor I selected and brought to the ballroom the day prior was not used in the table setups in the ballroom and instead was used on the floor in front at the "alter" area.Angel ridiculed my groomsmen for their attire, the attire I personally selected for them. She was rude to my bridal party and yelled at my child. This was all before the ceremony even started. Angel wouldn't allow any guests into the ballroom to be seated until moments before the bridal party was to walk in, including grandmothers who needed assistance and a place to sit. Angel's stress of her assistant and the bartender not coming to my wedding day showed through to everyone she touched base with prior to the wedding. She didn't even allow herself enough time to change clothes from the clothing she wore to set up the ballroom and bar (leggings and a t-shirt) for the ceremony. She popped on a blazer and made an excuse to me that she always had one on and "just in case". During the ceremony my husband was made to face away from me while I was walking down the aisle. This was suppose to be for "effect" for the photographer to get that "first look" photo. This was not cleared with either of us and was not shared with the photographer, as we have no such photo. She was very abrupt and cartoonish during the ceremony. She spoke completely off-cuff as she had no notes or a single script to read from and used vows my husband and I had never heard before. Continually making strange comments throughout. As soon as she pronounced us Husband and Wife, Angel became our bartender, again in the same leggings and t-shirt. Trying to be the life of the party and coming on to many of the male guests in our party. Dinner was not the menu we selected.It wasn't until the day after the wedding we were informed that numerous (about 30 people) in our guest list did not get a full dinner provided to them. We had a meeting with Sara (the assistant) and gave her our final catering numbers and a check for the additional guests to ensure we had more than enough food for all to enjoy. Even ordered in our numbers a cushion and counted the bartender, 2 DJs, Sara and Angel to ensure they didn't go without eating. When asking Angel about this they wouldn't provide us with the catering order to show what was ordered. They simply blamed our guests for taking more than their share. Additionally, they brought out potato chips and shredded lettuce, as they thought this would somehow substitute the meal we paid $22 a person to provide. We have asked for meetings and phone calls and e-mails and have gotten no response to date. When asking several guests how dinner was they replied "the cake was great" ... which by the way was ordered separately from this package by a different company and selected by my husband and I. Bottom line, If you are ok with a so-so, mediocre day for your BIG day use them. If not, from the bottom of my heart shop elsewhere.

I originally was supposed to have my wedding date on in April. I there was no communication or anything after the week before our wedding. Everything was good to go and then we heard nothing. We obviously understand the COVID19 did mess many things up and we completely understand the emergency. I was patient and worked with this company. I tried email, facebook messenger, text, and calls. None were received or returned. Eventually I did make contact with her assistant who was trying to sort through things. This was later in the summer. I was informed of a family emergency which I completely again understood. I told them that my expectation was a refund as they broke the contract by not guaranteeing my wedding date. I would understand if we had to cancel for some reason or could not use that date and could not reschedule. I informed them I would be filling against them. They said they were going to send a refund. It was never received and was never given to us. They then refused to return calls or work through anything. The last straw as I responded to a facebook post about getting a refund. It was removed after many of us that are frustrated with this service so far. I am sure that she is a nice person, and I will not say whether or not this is deliberate or just someone who should not be running a business and has gotten themselves in over their head. However, I would use caution with booking them as they seem to be doing this often. I know personally that the hardest thing was watching my wife getting upset and worried about whether we could keep our original wedding date plans or not. The limbo was beyond what I could tolerate. Now I inform them here publicly and for others that expect my communication from the Township small claims court. I will update this post if they decide to work with me and show them some courtesy if they show me some. However, I doubt it and they will likely say that I am exaggerating or that I did not follow procedures or something of the nature. Please if you would like to have a better review by all means contact me. I would until further notice avoid any company that uses this owner and affiliates. I would also be wary of their customer service as it seems to be very hit or miss.

I was able to easily plan my wedding w/ IWD! It was exactly what we were looking for!!

Angel is the best officiant in Indianapolis. If you are planning a wedding, consider your officiant found. She is the most personable, caring person for the job and will make sure your day is nothing short of amazing!

We did not have any issues with IWD before or during our wedding, our frustration started after the wedding. About a month after our ceremony we sent a request to our county clerks office for a copy of our marriage license. We didn't hear or receive anything in the mail for a week so we gave them a call, they told us they never received our license. THIS WAS SOMETHING IWD SAID THEY WOULD DO. and we never had a chance to get the license after our ceremony, Angel disappeared taking the license with her. Over the next two weeks I tried contacting Angel/IWD through: 1) calling/voicemail, 2) text, 3) calling our venue, 4) Messaging Angel on Facebook, 5) Messaging IWD on Facebook, 6) Emailing IWD through their website, 7) County clerks office called Angel, 8) Called from multiple different numbers in case she was just ignoring my calls. Each method was tried a couple times over the course of two weeks - I heard back ONCE. She said they would look into it and then heard nothing.Fast forward to today, 2 months after our ceremony, my husband and I had to go back to the courthouse, pay for ANOTHER marriage license, pay for the judge to sign our certificate, and now 2 months and another $100 later we are FINALLY legally married. I am beyond disappointed that this is how they treat their clients. Use an officiant that will value you and take care of your needs, or at least respond to your communications.

Zero stars if I could! They took my money only messaged me once to tell me they were going to get back with me never did. Then I took to Facebook which is the only platform they seem to respond to. They are scammers took my money with no intent to marry me. I found someone else to do thank goodness. Then I call several times to get my money back no answer. But her friends get on Facebook and say who answers a crazy person who calls 20xs? How did you know I called? Don't give them your money!!!!!!!!!! Please there are many brides looking for refunds!!! Dont make the same mistake!!!

Do yourself a favor and stay away from this business. Communication is great until they have your money. Once they have secured your deposit, good luck getting in touch with them.