Houseworks

I honestly don't know what some of these negative reviews are about-- seem like people that can just never be satisfied... my husband and I have bought multiple pieces of furniture from Houseworks, including a sofa today. Brian M was very helpful-- not pushy at all and answered all our questions. They have an amazing selection and this will always be the first place we go when shopping for furniture!

When I am looking for something new for my home, I really like that feeling when I first walk through the door, that the place is filled with lots of options and all seem like they could make my life more interesting. Now that I am married, an item needs to pass both my criteria AND my wife's, but even that wasn't a problem at Houseworks! As we explored the showroom, we were greeted by the staff and offered help if we needed anything, otherwise, we were free to browse. My wife was simply looking for a table lamp (which she found) and also a floor lamp. She had in mind what she wanted and while she worked with the salesman to find it, I browsed what seemed like an art museum of wonderful furniture and fixtures and decor. If I wanted to have the coolest den or man cave, there were tables that used gears for expanding or drop leaves that could save room. Artistic pieces adorned the walls and side tables too. My wife tried some of the chairs around the multiple tables set up for dining rooms and if she may start prompting me to go along with getting some. She liked that they were more than simply functional for eating, but that they could easily adapt to becoming more relaxing allowing the person seated there to lean back.Honestly, if all shopping was this much fun, I would go more often! Now understand these aren't mass produced (ie poor quality) pieces. But if you are shopping for furniture on the north side of town, I assume you already know that it can get expensive. As long as the quality is there, I don't mind. I have a feeling that some more shopping is in our near future. I have a feeling that Houseworks will be seeing us again soon!Review #3847

I want to live in this store. Seriously. We have been in the store several times throughout the years. In the beginning, it was perusing and wishing we had the money to buy even just one coveted item. We finally made our first purchase from Houseworks around 5 years ago. I have posted a picture of the couch and side table. When I say that I am obsessed with those items, I am not kidding you one bit. That couch and end table are two of three non-negotiable items in my life. My husband negotiated a price we were happ(ier) with and Dustin was a pleasure to deal with. I even just called a few weeks ago to find out how much I paid for the couch because I am moving soon, and it will be insured by the company. Dustin answered the phone and immediately emailed a copy of my receipt to me. Fast forward to the past few weeks. Since we are moving, we need some new furniture. My husband took me to look around Houseworks, but probably only peruse, because of their prices. We were delighted to find that they are carrying some new brands in their new (larger) location AND they are a bit more affordable. We went back a couple of times and were pleasantly greeted each time. When we went back to actually purchase, they said hello when we walked in, but I was a little less pleased with the lack of attention we got on the sales floor. We basically had to ask for it. I guess our salesman didn't recognize us. We already knew most of what we wanted, but needed to narrow down to color selections. Regardless, there is on other place that carries the items and the staff is usually super, so I will give them a pass this time. I can't wait to get my new furniture!

WOOW!! Best Custom House Furnishings around.Hands down BEST customer service I have ever received from ANY FURNITURE STORE, THANKS WILL The Only reason you would NOT like this place huuum...Your lacking class and style.

Tessi graciously greeted me as I arrived at a store which is new & feels like the best place in Indiana to enjoy the comfort of a Gamma sofa, fashioned in Italy which transported me to feeling as if I'm in a penthouse or posh palace when lounging in the leather sofawhich furnished fabulous support & weightlessness simultaneously.Tessi spoke of aspects I'd not considered when selecting a gorgeousvelvety ultra suede fabric ...her ideas & information galvanized me into realizing I need not shop anywhere but there!The showroom is beautifully arranged with inviting groupings to consider for my home & those of friends & family. Everyone ought to experience the sofa that met my every need & want... Tessi studied architecture & design & earned a master's degree doing what she enjoys & I'm glad to meet the ideal person to suggest & view my home to recognize if my dream possible!I look forward to returning & to invest in what will be a special treasure for my enhanced quality of life. I've shopped many cities & showrooms & recognize I am in the right place & it's easy & feasible!

As a museum of modern living where you can buy any and all of the items inside the museum, this place is 4-5 stars. If you ignore the prices, the items here are very cool. And if you fall in love with something you can buy it. This place does not and cannot compete directly with Ikea, price-wise.As a furniture store, this place is probably 2-3 stars. The prices on most of the items are just out of this world. For example, the white plastic chair in the photo I uploaded for $450. I think Walmart sells a variation of it for approximately $10.It's too easy to get sticker shock with places like this and be indignant. No one forces you to buy anything from here. If nothing else, go here and get some great ideas for your living space.

I was surprised to find that this store was locally owned. I could swear something so big--4,000 square feet? Maybe 5,000?--dedicated to modern furniture had to be a chain. It's not. Nowhere else in Indianapolis can you find so many housewares that look straight out of a Dali painting--especially the silver, kidney shaped bar I covet. They also have an impressive array of designer chairs cubbyholed by the dining room tables. They kind of look like a "rejected chair" factory, if you take that stance on three-legged avant-garde stools. You'll also find 3-D "pebble" rugs made of recyclable materials, all kinds of clocks here, lighting, designer loveseats, flat screens, and paintings and other art installations. Most things here are out of my price range, but sometimes they have sales. And I was a bit surprised to find a metal photo tree thingie made by Umbra. Don't they sell that brand at Target? Hmmm.

Worst customer service and follow up imaginable. They live by the moto "all sales are final". After taking 6 weeks to deliver a sectional couch that was supposed to take 2 weeks the delivery guys couldn't figure out how to assemble it correctly. The gaps between the pieces were strategically disguised on display with pillows and blankets. To top it off you can't kick out all the legs at the same time. Good luck calling and getting any help, your on your own once you sign on the dotted line. Never again!

Excellent quality furniture and rugs, as well as great personal service. Highly recommend.

This particular store is the only place where I purchased all my furniture in the past 30 years. Here are the reasons why;- the best selection of modern/contemporary furniture and accessory in Indiana- very friendly and professional staff, capable of providing the best service available- 100% guarantied, complete customer satisfaction and support long after the sale- excellent white glove delivery with an assembly and set up inside your residenceThe best part however is the store owner Ed. He'll personally assure that you are a satisfied customer, providing an assistance when things get complicated.The store owner and his high class approach is the main reason why I and my family choose the Houseworks be our only furniture store for so many years.