Conrad Indianapolis

My husband and I recently celebrated our 1-year anniversary and decided to book a room downtown at the Conrad. We'd stayed here overnight during the Summer and had an absolute ball. The level of customer service here is a cut above the rest. I am a proud Hilton Honors member and enjoy staying at many of their different properties, but the Conrad definitely aims to please. I had a hiccup during booking and phoned customer service. Together, along with the front desk at the hotel, they were able to quickly and seamlessly remedy my issue. From valet, to the bellman, the front desk and room service, everyone made a positive impression and made sure that we were well taken care of.During this visit, we were on the 6th floor, which is also where the spa, pool, fitness center and jacuzzi are. Normally, I would've preferred a higher floor, but this worked out for us perfectly. During the night of our stay, we were able to quickly pop over to the jacuzzi for a quick soak before bed (and before it closed for the night) and the next morning, we were able to do the same just before preparing to check-out.I'd like to give an extra special shout out to Jacob in dining services. My husband and I try to be unproblematic guests wherever we venture, but we do like our food a certain way. My husband only uses Splenda with his coffee and adds an obscene amount of creamer to it and I like to add sugar to my already frosted flakes! Hubby likes jelly with his eggs (don't ask) and I like to dip my sausage in syrup. It was a tall order and when it arrived we were missing an item or two. I think I called down to Dining Services 4 times and Jacob was more than accommodating. He didn't get cross with me and sent someone right up with everything we needed. He is the real MVP!

I booked an overnight stay to celebrate my partner's birthday and the Conrad did a fantastic job helping to make it special.I received an email from the concierge a few days prior to arrival and replied to let the concierge know that I was a diamond member looking forward to our stay. I inquired about some restaurant recommendations and asked if possible to include a small treat to acknowledge the birthday.They did even better. I received a complimentary room upgrade, chocolate covered strawberries, snack basket, and a bottle of champagne. He was so very happy and appreciative for the extras, I looked like a rockstar.We arrived early that day and for a small fee of $60, we have access to a room. Definitely worth it. The hotel is in a fantastic location. It has a wine tasting room and Capital Grille Restaurant connected to it. The room was spacious and clean.Outside within minutes of the property are other restaurants and shopping as well as a cigar lounge. Approximately 15-minutes walk away is Mass Ave that has lots of restaurants, shops, and an ice cream shop.Lastly, the Lucas Oil Stadium is within walking distance of the hotel.The hotel has amenities that we did not get an opportunity to experience but I would definitely stay here again.

Probably still the nicest hotel down here. Staff is very intensive. And you get coffee in your room. So all in all this is a solid place to stay. It needs freshening up though. It just feels a tad dingy. And the one big negative are the TVs. They are not smart. So if you have kids this could be an issue. No streaming services...none. however if you want to rewind the clock to ten years ago you could travel an HDMI cable and hook up that way. The location of this place is great btw.

Nice, safe, clean and comfortable hotel. The staff here is great. They make you feel right at home. Recognized me as a returning guests. The rooms are very clean and the beds are great. They seems a little outdated, as they haven't changed much since they've opened. The showers are great! I opted to park a block away for roughly $12 overnight as they offered charging for EV's. The hotel doesn't, as far as I know I didn't eat at the hotel, so can't comment on the food. However, been to Capital Grill and the wine bar that are both very close, and they are great options.

Live in Indy, but got to stay a few nights due to a work conference. (Honestly, something that would normally be out of my budget.) But all the staff, room quality, service, valets, everything was great. Just what I would expect. Convenient location and very walkable to other downtown amenities. I stayed on the "long end" of the building while a friend was on the "short end," and I liked the layout of my room a lot more than hers -- if just made it feel much larger even thought we techinically had the same type of room. The bathroom was great - super large tub and an adjoining doubble-head rian shower. (I didn't get pics of that, though.) Also, I learned that every room in the hotel is dog friendly. I didn't use this, but I like that concept a lot! They have a gorgeous wellness center and spa. My friend did get a massage and said it was heaven, too. #ReviewsByRL

Really enjoyed the 5 star experience! Very detailed and welcoming. Friendly staff and very nice and clean. Parking is frustrating but is to be expected downtown. I highly suggest making sure you get everything out of your car you need because parking is not right there at the hotel and valet parking is used. But the location in the heart of downtown is very nice. A few close restaurants and a few late night places too. You can also find the rental scooters within a few steps of the entrance. Looking forward to my next stay.

The hotel is attached to Capital Grille and Tasting Room but the ownership group does not allow resort credit to be used there despite allowing room charges. Some will tell you if you ask enough the credit is actually valid there but they want to force you to use the overpriced room service with fees . The room service was hard to even order - you have to call "0" and then try to be transferred which can take over 10 minutes. 2 Otis Spunkmeyer cookies and a small glass of milk is about $15 no wonder they want you to be forced to use room service verses the restaurant. The spa service was outstanding, room was comfortable and location great but this is not a luxury hotel. All in all I a happy but this hotel is not a luxury place to stay and should never have the Conrad name attached- it is a Curio or Hilton property at best. I do not want any thing from this review but just want other potential guests to know skip this place and stay elsewhere (Marriott or the normal Hilton )The valet team including Jon is fantastic though- they are the face of the hotel and rock. Would be awesome if they took over the entire hotel ;)

Everything about this Conrad was amazing. The ladies in the spa, Lee, Delorah and Danielle were very hospitable and made my husband and I feel very welcome. The rooms were so comfortable. All the staff do an amazing job and will treat you like you're the most important person there. Big thank you's to: John, Jennifer and Greg at valet, front desk and bell station. We will absolutely be coming here again. Everyone made my 40th birthday amazing.

Conrad Indianapolis is a great place to stay in the middle of everything. Good experience every time I have been here. The staff here is very friendly and accommodating to make sure that you have everything that you need for the best stay.

On a trip with friends, we booked a room at the Indy Marriott. We were w warmly received by the valet and directed inside where we were greeted promptly and directed immediately to the front desk. The staff was friendly and efficient and checked us in a little early...we were grateful! The rooms were clean and generously stocked with clean towels. Everything was great. But ultimately, I am writing this review because of the front desk manager, Andrew. Andrew and his staff manned that lobby like soldiers. They were there and ready to help at all times. He was particularly friendly and accommodating. There was not a time he failed to say hi and to ask about how we were enjoying our trip. He gave us great tips for things to see in town and was consistently and severely extremely nice. The hotel is great, but the staff is even better. I never had much of an interest in Indianapolis before... But I am actually hoping to come back one day to see more of this beautiful city. I was pleasantly surprised by how much I truly enjoyed myself.I have to give a good Morning check out to our server Tyler who was friendly and informative. Also hats off to Chef Chris who made a delicious meal and then checked to make sure we liked it. Midwestern hospitality can't be beat!